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Avenida el Jablillo Sn, 35508 Costa Teguise, Lanzarote Spain
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveller (302)
Room & Suite (145)
Pool & Beach (10)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#3 of 28 Speciality lodging in Costa Teguise
Location
Cleanliness
Service
Value
Travellers' Choice
Neptune Suites is an apartment complex located in Playa del Jablillo, which enjoys a prime location in Costa Teguise; perfect for those looking relax and enjoy an excellent holiday on the island of Lanzarote. Specially designed for anyone who wants to get lost and disconnected, only to adults. It is a complex in first line beach, has 42 rooms, most overlooking direct ocean. All rooms are spacious: living / kitchen with fridge, water heater and other basic utensils, large bedroom safes and a private terrace. The resort offers a delicious buffet breakfast with quality food, healthy and improved each day. Neptune Suites offers a variety of services: car rental, bike rental, nearby hairdressers, massage, manicure, excursions around the island of Lanzarote and the island of Graciosa. Recreational amenities include free Wi-Fi access. El Neptuno restaurant, directly in the same complex, is one of the most popular of the island where can taste wines and canaria tipica food. Within walking distance there are supermarkets, bars and gift shops. Neptuno Suites viste your walls with the artistic works of Lanzaroteno: Nicolas Laiz. Practically submerged in first line beach can enjoy a beautiful beach protected by breakwaters and surrounded by palm trees that the very nature leaves us into the empty tide forming a wonderful natural pool of crystalline waters. Las views of Neptuno to Oceano Atlantico are dazzling.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Restaurant
Beach
Snorkelling
Pets Allowed ( Dog / Pet Friendly )
Sun loungers / beach chairs
Street parking
Wifi
Outdoor pool
Breakfast buffet
Laundry service
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Room features
Air conditioning
Private balcony
Safe
Sofa
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Kitchenware
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Spanish

Location

Full view
90Good for walkers
Grade: 90 out of 100
52Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
298Reviews50Q+A54Room tips
Traveller rating
  • 148
  • 95
  • 30
  • 11
  • 14
Time of year
Traveller type
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Popular mentions
Julie L wrote a review 8 Jan
13 contributions18 helpful votes
We will not even consider staying here again. Staff very unhelpful, laugh at you when asking for help. I emailed four times before our arrival and asked for a top floor we was staying for 4 weeks and the hotel was very very quite when we arrived , on arrival We was put into room 202 the only good thing was the view the people in room 302 above us where very inconsiderate making lots of noise all the time, we told the staff but nothing was done about this, when asked to be moved to top floor they said the hotel was full until 8th Jan this clearly wasn't the case as room 302 above us moved out with 3 changes while we was there so the staff tell lies too and obviously accommodate regular guests. The hotel has no security at night and one particular night we was woken by a man singing at 4-30 am this is not acceptable at all as you expect a nice peaceful holiday hence why we booked adult only. Towels are not changed enough and if not left on the floor you don't get clean towels, I do understand this but the days were getting changed all the time throughout our stay so we ended up drying them outside. God forbid lady's if you need to wash your hair you will need to get in 2 hours before your partner so they can then have a hot shower. Inside sofa area had cigarette burns in it this would not be much to replace as its cheap covers . In the room our cloths and bed sheets felt damp all the time this is because there is no extractor fan in the bathroom. Cockroaches all around reception and food area. Food left out in the canteen overnight ready for breakfast, glad we booked self-catering after witnessing this. Couldn't leave the patio door open due to people smoking underneath our apartment in the breakfast smoking area. We have been coming to Costa Teguise for many years and this is by far the worse hotel we have ever stayed in. If your selfish, inconsiderate and rude then this is the place for you.
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Date of stay: December 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from NEPTUNO Suites, Director General at Neptuno Suites
Responded yesterday
Dear Guest, Thanks for your comments and we are sorry about this particular we talk with those guests about the noise many times and with other guest around even we sent them a letter. We have no complaints about what you refer of cockroaches in the Restaurant and the complex during that dates was full it is very difficult to look for another option in this situation. We are sorry. Kind regards,
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dans1977uk wrote a review Dec 2021
Lanzarote, Spain106 contributions89 helpful votes
Having stayed before, I already knew the location was good, and what to expect. The apartments remain clean and well maintained. The staff were all friendly and very respectful and helpful; they even helped by printing off some travel documents with no charge. The complex is in a beautiful place, and a short walk from beaches, bars, restaurants and yet remains a peaceful place to relax. We had no insects at all in our apartment, but an occasional "visitor" is to be expected in the Canaries I think.
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Date of stay: December 2021
Value
Rooms
Service
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Response from NEPTUNO Suites, Director General at Neptuno Suites
Responded 3 weeks ago
Dear customer, thank you for choosing Neptuno Suites as your vacation destination and for leaving a comment about your stay with us. We are glad that you liked the location and the attention of our staff. And others as a super repeater. Thank you for sharing your opinion. We look forward to welcoming you at another time. Sincerely.
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Marie wrote a review Dec 2021
3 contributions
Large, clean, well equipped apartment. We had the Queens Suite. Excellent location. Friendly staff. Lovely pool area. Would definitely return. The only slight negative for me was our sunloungers on our balcony were in the shade for much of the day
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Date of stay: December 2021Trip type: Travelled as a couple
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Response from NEPTUNO Suites, Director General at Neptuno Suites
Responded 3 weeks ago
Dear customer, thank you for choosing Neptuno Suites as your vacation destination and for leaving a comment about your stay with us. We are glad that you liked the location and the attention of our staff. Thanks for sharing your opinion. We look forward to welcoming you at another time. Sincerely.
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guaranteedallauthentic wrote a review Dec 2021
4 contributions1 helpful vote
WORST - Paid extra 200€ for my small dog. (The charge not shown online I feel like its like a holdup you will loose your money and end up without a room after landing and hours of travel. The next day they complain that there is a drop of dog urine on the entrance SO WHATS THE 200€ EXTRA CHARGE FOR THE DOG ? For 118€ a day PLUS 25€ A DAY for snall dog , 40€ deposit for remote , 30€ extra for sea view , 15€ deposit to use the safety box ASIDE FROM the inicial 118€ per night NOT WORTH it , the furnitures are VERY CHEAP, the sofa set is made of CEMENT with DUSTY foam. The walls are FULL OF DUST I took a photo and showed it to them. Forgot to tell them about the toilet shower HORRIBLE ! water is just a few drops and spilling on the floor. The MOLDS in the shower are so DISGUSTING ! NO REFUND. BEWARE. Employee even warned us about the owner.
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Date of stay: December 2021Trip type: Travelled with family
1 Helpful vote
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Xander wrote a review Nov 2021
South Shields, United Kingdom14 contributions20 helpful votes
Arrived late so it was dark…Next morning, was pleased with the room we got and the view from the large balcony was amazing…However end of first day there was a cockroach in the bathroom….husband got rid of…Next morning got up to make Breakfast, found another next to toaster, one in kitchen cupboard one dying on floor….Went to reception to asked to be moved, receptionist was unhelpful and said it was normal to have cockroaches in room and in Lanzarote….been to Lanzarote 8 times and never had cockroaches….and I don’t except it to be normal… However my Husband went to reception and we got moved an hour later…to a cleaner room, view wasn’t as good, but no cockroaches… There was 2 Restaurants below the original room…have a feeling cockroaches could be coming to rooms from there. On a positive note the complex is central, and staff lovely. Will not be returning to this complex
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Date of stay: November 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from NEPTUNO Suites, Director General at Neptuno Suites
Responded 17 Nov 2021
Dear customer, thank you for choosing Neptuno Suites as your vacation destination and for leaving a comment about your stay with us. We are glad you liked the location. We are sorry for some inconvenience. Thank you for sharing your opinion. We look forward to welcoming you on another occasion. Kind regards.
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PRICE RANGE
US$85 - US$117 (Based on Average Rates for a Standard Room)
LOCATION
SpainCanary IslandsLanzaroteCosta Teguise
NUMBER OF ROOMS
42
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Frequently Asked Questions about Neptuno Suites
Which popular attractions are close to Neptuno Suites?
Nearby attractions include The Venue (0.2 km), Playa Del Jablillo (0.2 km), and Dreams Bar Costa Teguise (0.2 km).
What are some of the property amenities at Neptuno Suites?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Neptuno Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Neptuno Suites?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Neptuno Suites?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Neptuno Suites?
Conveniently located restaurants include Deb's Diner - Apartamentos Oceano, Spicy Affair, and Masala lounge.
Are there opportunities to exercise at Neptuno Suites?
Yes, guests have access to a pool during their stay.
Are pets allowed at Neptuno Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Neptuno Suites?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Neptuno Suites?
Many travellers enjoy visiting Barco Telamon encallado (3.8 km).
Does Neptuno Suites have any great views?
Yes, guests often enjoy the ocean view available here.