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Ona Los Claveles

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Ona Los Claveles
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213 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Waterlooville, United Kingdom
Reviewed 29 June 2015

I stayed at this hotel/apartment for 6 days. See also my review on the Princesa Dacil TRYP as I mention some of the things near by. Its a pity this place is pretty much at the top of the town of Los Christianos and of course its all up hill. Being timeshare my sister and I decided we would eat...

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Helpful?
Thank David B
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mr David B, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Los Claveles even more. We look forward to welcoming you back to the hotel. Kind regards,

Salisbury
Reviewed 7 June 2015

Large family group, x2 apartments. Both very clean, with staff extremely helpful. Stayed here many times over the last Ten years and it still remains/retains its standards, staff work very hard to keep this resort spotless. Its a small resort that welcomes you like a long family friend. I would reccomend this resort to friends & family. Thank you to...

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2Thank pug00
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear pug00, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely,

Reviewed 1 May 2015 via mobile

Me and my partner stayed here the end of April for a week and had a great time! The staff were very friendly and always helpful especially the reception girls who were great with helping sort out our days out, restraunts and any queries we had. The hotel was clean and the pool area was well kept with a lifeguard...

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4Thank Aimeelou262
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Ms Aimeelou262, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely,

Oxford, England, United Kingdom
Reviewed 25 April 2015

sadly this was not such a relaxing break as hoped for and very disappointed the resort had not informed us of the apartment block being built right outside ....noise all day long The units are quite old fashioned ,bed very poor, However very clean & very well tended gardens, pretty and well laid out communal areas Reception refuses to book...

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1Thank Sue849
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mrs Sue849, From Ona Los Claveles we want to thank you for the time taken in posting your opinion in regard to your experience in our aparthotel. I would like to reiterate my apologies if your stay was not as expected. Your comments and suggestions are highly appreciated, thanks to them, we can identify our weak points and at...

Evesham, United Kingdom
Reviewed 16 April 2015

Very clean, spacious, well maintained apartments around a small, but adequate pool. Staff very good, cleaners do a good job. The only down side is that they have started building next door (and it was right next door to our apartment No 33). No complaints, food at bar was good, pool clean and always seats available. Wifi is extremely poor...

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1Thank Mirren B
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mrs Mirren B, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Los Claveles even more. We look forward to welcoming you back to the hotel. Kind regards,

Grimsby, United Kingdom
Reviewed 8 April 2015

Just returned from this lovely positioned and clean complex,with a nice reasonably priced restaurant in house, staff very friendly, all very good, but beware of weeks 13/14 when a certain gang of owners take their holiday there, they are nothing short of a bunch of bullies led by a single female, she goes for a swim at 9 am every...

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10Thank Shandy2dog
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mr Shandy2dog, Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole Ona Los Claveles team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one. We...

Sheffield, United Kingdom
Reviewed 21 March 2015

Wonderful service at hotel. All areas very clean and service from all staff was friendly and efficient. Rooms comfortable and reasonably well equipped. Hotel is a bit of a maze and has a good few steps to climb in places. Pool side area kept clean with plenty of sun loungers and umbrellas. Pool side bar drinks & food reasonable prices...

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2Thank whiskynginger
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mr whiskynginger, We would like to thank you for the time spent in sharing your opinion through TripAdvisor. We are sure that your comments will help other users to enjoy their stay with us even more. The whole Ona Los Claveles team strives daily to fulfil the wishes of our guests and our ultimate reward is customer satisfaction. We...

Glasgow, United Kingdom
Reviewed 15 March 2015

Los Clavelos is the friendliest place you could find, this is all down to the staff who are all very hard working. This in turn leads to the regular visitors being open and friendly offering support when required, advice if needed. There is a heated pool, cafe, bar, shop and restaurant all of excellent quality. This is my second visit...

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2Thank Anchrist
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mr Anchrist, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We look forward to welcoming you back to the hotel. Kind regards,

Edinburgh, United Kingdom
Reviewed 15 March 2015

I have been staying at the resort on and off for the past 22 years with my family (my parents are out twice every year). I can honestly say within this time from being a wee girl to now 28 years old each and every stay has been fantastic. The team at Los Claveles constantly strive to improve year on...

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1Thank 176Sam
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear 176Sam, Thank you for your review and for your loyalty! We are particularly pleased that you had a pleasant stay. The whole Ona Los Claveles team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one. We are sure that all...

London, United Kingdom
Reviewed 4 March 2015

Stayed here in December 2014 as part of Club La Costa. Its a nice little resort which is close enough to walk to Los Cristianos town and beach (its about 10 mins, although we took a cab back a few times as its uphill most of the way back). Didn't really use the pool, bar or restaurant much as we...

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Helpful?
Thank bigslipper
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mr bigslipper, Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole Ona Los Claveles team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one. We...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Ona Los Claveles is next on the beautiful hillside of Los Cristianos has grown from a fishing village to be a charming town that retains much of its original character. Kids will love the large sandy beach and warm sea that no dangers to bathe, and is ideal for both couples and family groups The exclusive studios, one and two bedrooms are furnished and decorated to a high standard including: a totally equipped kitchenette with oven, microwave, kichenware and fridge; a living room with satellite TV, DVD player and air conditioning; a bathroom; and a spacious and sunny private terrace sun loungers. Weekly maid service. ... more   less 

Additional Information about Ona Los Claveles

Address: Calle Andorra 2 | Arona, Tenerife, 38650 Los Cristianos, Arona, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Arona > Los Cristianos
Price Range: $71 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ona Los Claveles 3*
Number of rooms: 105
Reservation Options:
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Also Known As:
Los Claveles Hotel Los Cristianos
Ona Los Claveles Tenerife/Los Cristianos
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Questions & Answers

Here's what travellers have asked, with answers from Ona Los Claveles staff and other travellers.
41 questions
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Questions? Get answers from Ona Los Claveles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room away from the Construction works”
worldtraveller045045, 16 Dec 2016 | Read review
“don;t use studios very small”
johnwW9553CT, 12 Oct 2016 | Read review
“It's A Time Share Complex”
BrianInUK, 24 Aug 2016 | Read review
“ground floor rooms are cooler at night - top floors have a balcony!!!”
ashleighi_13, 15 Aug 2016 | Read review
“Pool-side rooms are best”
W25GSjamesl, 3 May 2016 | Read review
5 of 5