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Hotel H10 Big Sur

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1,716 Reviews from our TripAdvisor Community

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Showing 1,198: English reviews
Reading, United Kingdom
Reviewed 8 March 2016

Fantastic hotel - wonderful welcome from Jesus on our arrival, a glass of fizz & our luggage swiftly taken by Carlos to our room - we were fortunate enough to have a junior suite which was amazing....very roomy with a separate lounge to the bedroom with two balconies, two tvs and two bathroom basins! Beds very comfortable I would recommend...

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4Thank MistyPieInTheSky
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, I would like to thank you for choosing to stay at the H10 Big Sur Boutique Hotel and for taking the time to write such a positive comments regarding your recent stay. I am delighted to know that you have had a wonderful time during your stay with us, and that we have amazed you with our customer...

cambs uk
Reviewed 7 March 2016

We have just spent a week at this wonderful hotel from Friday 26th February. It exceeded our expectations in every way. The welcome was wonderful with a glass of cava and orange juice as we arrived and very helpful and friendly staff. We were then shown to our room while a member of staff brought up our luggage and then...

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2Thank millie044
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you so much for this wonderful review! I m delighted to read that you enjoyed your stay with us at the H10 Big Sur Boutique Hotel and the we reach or even better, exceed your expectations!!! we will share your comments with all our team members,. I am sure that this feedback will serve as an encouragement...

shropshire
Reviewed 6 March 2016

After many friends telling us to come to tenerife, we booked , looking at some of the reviews wondering if we had chosen the right hotel. Arrived at airport to rain, then no help with suitcases from thomas cook down the hill to the hotel. On walking into reception what a SURprise. Lovely pleasant greeting and a nice drink, the...

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3Thank plemont
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank very much for taking the time to write a comment with regard to your visit to the Hotel H10 Big Sur and we are very proud to know that your stay was exceeding your expectations and the staff was very helpful every moment that you need it. For all of us, as part of the H10 Big...

uk
Reviewed 6 March 2016

My wife and I thoroughly enjoyed our week in H10, a truly wonderful hotel.We opted out of booking a sea view room but on reflection we wished we had booked because of the wonderful view and they had the sun all day. There was nothing wrong with our room apart from not having any sun. ALL of the staff were...

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5Thank Jemmaross
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, We appreciate your lovely comments about your stay at the H10 Big Sur Boutique Hotel. When reviewing on Tripadvisor, our experience tells us that writing magically encompasses all the passions one might have. it's a wonderful, very powerful medium that one can use to share the joy of it with the others. The more passion you put in...

Newcastle upon Tyne, United Kingdom
Reviewed 6 March 2016

The hotel is ideally situated with a fantastic sea view where you can watch the sun set from the chill out zone. The location is five minutes walk from the shops and bars but ideally at the quieter end on the resort. The hotel is well furnished and clean, the restaurant has a wide choice of fodd all freshly prepared...

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3Thank charlesbettison
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you for taking your time to share your recent experience at the H10 Big Sur Boutique Hotel, we are please to read such a great review like yours!. We are so pleased to note that the quality of service you experienced met with your expectations as it is our aim to ensure each guest has an enjoyable...

London
Reviewed 5 March 2016

A regular visitor to the Big Sur, with a wide experience of hotels of all grades throughout the world I can only say it's a ' real hotel ' with caring efficient staff. It does not fit neatly into any star system or ' boutique ' description and at times things don't go according to plan or meet personal expectations....

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8Thank eonaLondon
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you for making us your home away from home when you were in Tenerife, as well as for posting a review from your last visit on TripAdvisor. We are so very happy that you enjoy our hotel and have had such positive experiences staying with us. It's really a pleasure to hear from our guests that we...

Reviewed 5 March 2016

From our arrival when we were greeted by a smart young man to carry the cases and a glass of buck's fizz whilst we registered, to our being given a large discount because of our H10 membership on checking out, we had a really good time and were very well cared for by all the pleasant staff. Whilst we had...

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5Thank Iompaul4555 i
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, thank you for your nice review which reflects who much you enjoyed your stay at the H10 Big Sur Boutique Hotel. It is always our pleasure to hear that our guests are enjoying their holidays, this is the reason of the increasing number for our repeater guests for which the excellent service and friendliness of treatment is an...

Rome, Italy
Reviewed 3 March 2016

We had a family room on the 6th floor, which was perfect size for a couple. Small for a family. There was a large double bed, plus a sofabed in the small sitting area. A nice balcony off the bedroom. Dinners were served buffet style and the food was very good and huge choice. I am sensitive to a number...

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3Thank Rojales2014
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you for taking the time to write a review from you recent stay at our H10 Big Sur Boutique hotel. We are so glad to be your choice for your break in Tenerife and that we were able to accommodate you. It makes us happy to read that you had such a nice experience in our hotel!....

Reviewed 2 March 2016 via mobile

We visited in February half term whilst the grandparents had the children! Very quick transfer by taxi from the airport. The hotel is very nice and the staff are friendly, particularly the bar staff. The weather was a little changeable whilst we were there but fine once the cloud disappeared after lunch. We found some amazing restaurants using trip advisor...

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6Thank Baldock75
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you for such a complimenting review regarding your recent stay at the H10 Big Sur Boutique Hotel. It was fantastic to read that everything was to your convenience and that you enjoyed your stay from the first till the last minute! Your positive feedback about your stay is greatly appreciated and is incredibly motivating for our Team!...

York, United Kingdom
Reviewed 1 March 2016

The hotel location is just on the promenade over looking the sea, walking distance to the beach, restaurants and bars, the hotel was lovely and clean , the staff were very helpful and friendly, enjoyed taking part in day time sports followup by a dip in the pool, our room was of a good size with a small balcony ,...

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3Thank joe485
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, After your stay in our Hotel H10 Big Sur Boutique Hotel. I do not want to miss the opportunity to send you a letter thanking you again for your kind words published on Tripadvisor. Our daily target is to be able to offer guests the maximum quality and efficiency in the service we provide, in order for our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located facing the sea in the area of Los Cristianos, the H10 Big Sur (formerly H10 Oasis Moreque) is a new boutique hotel specialised in holidays for adults with an elegant and modern interior design with a very Mediterranean and cosy vintage touch. Discover all its services: Blue Bay Restaurant, Cactus Bar, new outdoor swimming pool area, chill-out terrace with sea views and Despacio Beauty Centre. ... more   less 

Additional Information about Hotel H10 Big Sur

Address: Avda. Juan Carlos I 28 | Los Cristianos, 38650 Los Cristianos, Arona, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Arona > Los Cristianos
Price Range: $162 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel H10 Big Sur 3*
Number of rooms: 167
Reservation Options:
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Also Known As:
Hotel H10 Big Sur Tenerife/Los Cristianos
Hotel Style:
#1 Family Hotel in Los Cristianos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel H10 Big Sur staff and other travellers.
144 questions
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Durham, United Kingdom
ireland

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Questions? Get answers from Hotel H10 Big Sur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the 8th floor excellent views”
 of 5 bubbles AndrewBoalch, 5 Dec 2016 | Read review
“Ask for a high floor and pay for a sea view room”
 of 5 bubbles TheCommanderLeyland, 2 Dec 2016 | Read review
“worth paying extra for a sea view room”
 of 5 bubbles JanandRogerWare, 1 Dec 2016 | Read review
“Second floor has big balconies. 8th Floor has glass fronted balconies”
 of 5 bubbles 66rolandr, 26 Nov 2016 | Read review
“They say Sea view are best if you can get one?”
 of 5 bubbles 7barrier, 20 Nov 2016 | Read review
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