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HG Tenerife Sur Apartments

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873 Reviews from our TripAdvisor Community

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Showing 717: English reviews
preston
Reviewed 17 February 2017

Tenerife Sur is in an ideal location but the rooms are dated and frankly needed refurbishing 20 years ago I.e old knackered TV which they want 15 euros a week non returnable for a remote control,the furniture i wouldn't put in my shed,and without going into an awful lot of detail this is an overpriced rip off.

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3Thank pedrobleacks
Cardiff
Reviewed 16 February 2017 via mobile

Had a amazing stay for Christmas, everything was perfect. Our one bedroom apartment was everything we had hoped for & more. Pool area is great, clean & well presented. Beach 10min walk. Shops, restaurants, bars minutes away- couldn't have asked for anything more

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3Thank Samantha12345678
Ipswich, United Kingdom
Reviewed 15 February 2017

We have stayed here a few times over the years and always enjoy our stay, very efficient and friendly staff. However the exterior is now in need of a coat of paint, and the room we had this year was also in need of some refurbishment, bath had a large chip and was quite worn, wardrobe doors very poor condition...

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1Thank Mickg54
essex
Reviewed 14 February 2017

Spent one night here at the start of our holiday..as our apartment was no available untill next day..have stayed here before and like the complex..and the sister Hotel over road..Cristian Sur.both are kept lovely and clean..maintained to a high standard..love the bar at the swimming pool.and the restaurant serves reasonably priced food.

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1Thank bigbarryEssex
South Shields, England, United Kingdom
Reviewed 8 February 2017 via mobile

We have just returned and I would definitely go back in the future, staff so friendly, the cleaners never stop cleaning, we had fresh towels every day, we stayed in room 30, it was like an apartment, had to pay 15 euros for the safe and I got there wifi for 20 euros for the week, we didn't pay for...

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3Thank Beverley D
Chichester, United Kingdom
Reviewed 8 February 2017

I have read a lot of poor reviews of this place, not all unjustified but a little out of proportion. Yes, the reception staff are grumpy, although the one that had been grimacing at me all month was lovely on the day I left. The rooms are average because the price is average for Tenerife at that time of year....

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1Thank jamesdhobson_uk
Helsinki, Finland
Reviewed 6 February 2017

Clean and big apartementos with virtually no soundproofing. Our apartemento was in the ground floor near their own restaurant (live music till around 10-11pm) and an annoying Irish sports bar cross the street, both contributed to quite a noisy evenings. Still we were able to fall asleep, somehow. The kitchen is well equipped, though the lack of scissors and dish...

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Thank anqqa
Reviewed 30 January 2017 via mobile

I will start on a positive, the location of this hotel is great. Lots of lively bars just over the road and not too far from the airport. Now for the negatives.. I found the reception staff to be quite blunt and uninterested in helping you. The housekeeping staff came far too early to clean the apartment, waking us four...

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3Thank Lugatts27
Reviewed 20 January 2017

Arrived here new year's Eve check in very quick appartment was a little dated but very clean we were on the main road side but didn't here much at all all staff were very good cleaning staff very pleasant as was the staff in the little shop on site I would definitely stay here again only downside was the pool...

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1Thank Lynn M
truane
Reviewed 17 January 2017

When we first arrived my partner simply wanted to find somewhere else as the place certainly needs upgrading. However it is on the whole clean and once you settle in it is comfortable enough, nothing like the "slum" another reviewer describes! However in January you can pay nearly £600 a week and there are better deals. You also have to...

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1Thank truane

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Laundry Service

Additional Information about HG Tenerife Sur Apartments

Address: Avenida Amsterdam 3-7, 38650 Los Cristianos, Arona, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Arona > Los Cristianos
Price Range: $85 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HG Tenerife Sur Apartments 3*
Number of rooms: 225
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Also Known As:
Hg Tenerife Sur Apartments Hotel Los Cristianos
HG Tenerife Sur Apartments Los Cristianos
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Questions & Answers

Here's what travellers have asked, with answers from HG Tenerife Sur Apartments staff and other travellers.
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1 month ago
Jersey, United Kingdom

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Questions? Get answers from HG Tenerife Sur Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool view is best”
 of 5 bubbles Marylynnj, 27 Mar 2017 | Read review
“You have to pay a premium ,10 euros a day for a room away from road noise and the bar music”
 of 5 bubbles pedrobleacks, 17 Feb 2017 | Read review
“Rooms bebginning with 1.. are near the noisy laundry”
 of 5 bubbles jamesdhobson_uk, 8 Feb 2017 | Read review
“Try to avoid the rooms near reception and the road for more silent nights”
 of 5 bubbles anqqa, 6 Feb 2017 | Read review
“Sun seems to be more on rooms at the front of the hotel on the road”
 of 5 bubbles truane, 16 Jan 2017 | Read review
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