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Hotel Mass

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Hotel Mass
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124 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Chennai (Madras), India
Reviewed 1 week ago

I have been here for couple of night with my friends, quite a good place experience is good. compared to some cheap hotels. The rooms were clean and was comfortable. Food was also good, though it could have been better. In short, the experience was really good.

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Thank Prashanth R
Coimbatore, India
Reviewed 2 weeks ago

We stayed here for two nights. Rooms were good, spacious and clean. But room service is very poor. There is no towel in the bathroom and when I asked for it, they said towels went for wash - then no response on intercom for next two/three times. Front desk people were really good and helpful. There is more room for...

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Thank Dinesh_cbe
Reviewed 4 weeks ago

We stayed there for a night. When we booked over phone they said it will cost 2200 per room and we have asked them to block and they have confirmed the same. During check in they told there is no room for 2200 and charged 2500. We aregued but reception guy was not at all convinced. we accepted and stayed....

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Thank Malathi S
Bengaluru, India
Reviewed 26 October 2016

The hotel is good for the price they charge, a couple of thing they need to improve is cleanliness, service and WiFi facility. But it is in the centre of city and have good connectivity to all the places.

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Thank Jayakumar B
Reviewed 10 October 2016

Hi, We reached Pondicherry on 8-oct-2016 at 8:00 AM. We called the hotel and requested if we can check-in little early as we are very tired. Their Response was RUDE. The temperature in Pondicherry was 35 Degree. Then we reached hotel by 11:30 AM and after check-in, we found that AC is not working. Intercom Phone does not have cable...

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2Thank isht1008
Reviewed 5 September 2016

We stayed for a night and the experience was good enough, compared to some terrible hotels. The rooms were clean and was comfortable. Food was also good, though it could have been better. In short, the experience was really good.

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2Thank Ruby K
Reviewed 1 September 2016

Very very bad experience in this hotel. They charge 3,500 Rs for 1 room. Very badly maintained rooms, toilet full of strains and broken fittings, Air-conditioning is centralized it blows only air no cooling at all, Television in the room old model crt tv remote doesn't work, I stayed in the 4th floor lift was there but out of order...

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Thank RaghuRam S
Chennai (Madras), India
Reviewed 30 August 2016 via mobile

Our stay at the hotel was very comfortable. Hotel rooms were well maintained. It is located next to pondy bus terminus and has easy access to ashram and other places. But please avoid having food here through room service. Coffee and soup were horrible. The staff in general especially those taking care of room service were found to be lethargic.

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1Thank sonagarden
Bengaluru, India
Reviewed 18 August 2016

Very Bad Experience, Ruined our long weekend, AC rooms without AC and very shady, Smelly, unhygenic, Charge 4000 for a non ac room. Everyone on our floor was experiencing the same problems. Overall very bad experience.

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1Thank Kamnagupta6
Reviewed 16 August 2016

Booked this place from Make My Trip going by the photos, and paid a good 3,500 for a room. I was delayed on the day of arrival because of a vehicle breakdown, and I tried to call them to inform about it so they don't cancel my booking. No one picked up the phone, and when I called MMT about...

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2Thank Suchismita M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hotel Mass

Address: 152 & 154 Marai Malai Adigal Salai | Near bus stand, Pondicherry 605001, India
Region: India > Union Territory of Pondicherry > Pondicherry
Price Range: $36 - $2,139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Mass 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Mass Hotel Pondicherry
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mass staff and other travellers.
2 questions
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Questions? Get answers from Hotel Mass staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please dont go in this hotel”
 of 5 bubbles Kamnagupta6, 18 Aug 2016 | Read review
“go there surely u will enjoy”
 of 5 bubbles rajandiranelfege1, 30 Jun 2016 | Read review
“choose classic room best”
 of 5 bubbles jackjockey, 5 Jun 2016 | Read review
“Best Rooms all over.”
 of 5 bubbles thuhin2016, 21 Apr 2016 | Read review
“Don't pay in advance. If you are coming from websites like Cleartrip, make sure to call the hotel and confirm your booking in advance.”
 of 5 bubbles 391mayankd, 27 Jan 2016 | Read review
5 of 5
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