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Hotel Mass

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Hotel Mass
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127 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Reviewed 2 weeks ago

never ever book the room. it like a roadside platform. i want to spit after remembering the hotel. bad smell in the room. all leakage fittings. floors are dirty and sticky. bed sheet are giving bad smell

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Thank murugan a
Bengaluru, India
Reviewed 3 weeks ago

This hotel is not worth of Money at all. In all sense. I will never suggest to any one even if they provide you the accomodation free of cost. I stayed in the hotel with my family very recently (Dec 2016) and paid ~3000 per night. Some observations. 1. They do not do house keeping daily, no change of towel...

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Thank pushparajanaramana
Tiruchirappalli, India
Reviewed 3 weeks ago

We have chosen this hotel because of the proximity to the bus stand (but no point of interest near Bus stand).I think the property is a decade old or even more.Rooms are not properly lit and the water quality in bathrooms are poor.Breakfast is average.

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Thank Periyar S
Chennai (Madras), India
Reviewed 22 November 2016

I have been here for couple of night with my friends, quite a good place experience is good. compared to some cheap hotels. The rooms were clean and was comfortable. Food was also good, though it could have been better. In short, the experience was really good.

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Thank Prashanth R
Coimbatore, India
Reviewed 15 November 2016

We stayed here for two nights. Rooms were good, spacious and clean. But room service is very poor. There is no towel in the bathroom and when I asked for it, they said towels went for wash - then no response on intercom for next two/three times. Front desk people were really good and helpful. There is more room for...

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Thank Dinesh_cbe
Reviewed 8 November 2016

We stayed there for a night. When we booked over phone they said it will cost 2200 per room and we have asked them to block and they have confirmed the same. During check in they told there is no room for 2200 and charged 2500. We aregued but reception guy was not at all convinced. we accepted and stayed....

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Thank Malathi S
Bengaluru, India
Reviewed 26 October 2016

The hotel is good for the price they charge, a couple of thing they need to improve is cleanliness, service and WiFi facility. But it is in the centre of city and have good connectivity to all the places.

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Thank Jayakumar B
Reviewed 10 October 2016

Hi, We reached Pondicherry on 8-oct-2016 at 8:00 AM. We called the hotel and requested if we can check-in little early as we are very tired. Their Response was RUDE. The temperature in Pondicherry was 35 Degree. Then we reached hotel by 11:30 AM and after check-in, we found that AC is not working. Intercom Phone does not have cable...

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2Thank isht1008
Reviewed 5 September 2016

We stayed for a night and the experience was good enough, compared to some terrible hotels. The rooms were clean and was comfortable. Food was also good, though it could have been better. In short, the experience was really good.

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2Thank Ruby K
Reviewed 1 September 2016

Very very bad experience in this hotel. They charge 3,500 Rs for 1 room. Very badly maintained rooms, toilet full of strains and broken fittings, Air-conditioning is centralized it blows only air no cooling at all, Television in the room old model crt tv remote doesn't work, I stayed in the 4th floor lift was there but out of order...

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Thank RaghuRam S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hotel Mass

Address: 152 & 154 Marai Malai Adigal Salai | Near bus stand, Pondicherry 605001, India
Region: India > Union Territory of Pondicherry > Pondicherry
Price Range: $30 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Mass 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Mass Hotel Pondicherry
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mass staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please dont go in this hotel”
 of 5 bubbles Kamnagupta6, 18 Aug 2016 | Read review
“go there surely u will enjoy”
 of 5 bubbles rajandiranelfege1, 30 Jun 2016 | Read review
“choose classic room best”
 of 5 bubbles jackjockey, 5 Jun 2016 | Read review
“Best Rooms all over.”
 of 5 bubbles thuhin2016, 21 Apr 2016 | Read review
“Don't pay in advance. If you are coming from websites like Cleartrip, make sure to call the hotel and confirm your booking in advance.”
 of 5 bubbles 391mayankd, 27 Jan 2016 | Read review
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