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The Promenade

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996 Reviews from our TripAdvisor Community

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Showing 937: English reviews
Reviewed 11 November 2015 via mobile

The hotel is right on the beach and that's the greatest plus I can say about the hotel. I have been to lots of coastal towns and find few things familiar to hotels in these places. The rooms are musty because of the weather, the air in the hotel heavy because of too much moisture in the air and the...

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Helpful?
Thank Motherjane
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your stay comfortable and memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our...

Park City, Utah
Reviewed 11 November 2015

We rejected our first room because water was leaking from the ceiling fixture in the bath and puddling on the floor, the AC couldn't be controlled and the drapes were dangling and damaged. The second try was better but the AC was ineffective and never worked properly. The room was down at the heel and generally of inferior quality. Service...

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Helpful?
1Thank Deano50
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for staying with us and thank you for taking out the time to review us on TripAdvisor. First and foremost, I would like to offer my sincerest apologies for any inconvenience you may have experienced during your visit. I regret not having been able to meet your expectations and there is absolutely no excuse for the...

Ahmedabad, India
Reviewed 2 November 2015 via mobile

One of the best location in Pondicherry, right across the road in the beach. If you live morning sunrise and evening sunset with a beautiful sea view and great walk, this is the place. Great restaurant, especially PAN Asian on roof top, great selection and great serving staff. Rooms are not furnished well, badly need refurbishment, and noise coming from...

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Helpful?
1Thank pkartik2015
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your stay comfortable and memorable. I have also taken note of your concerns regarding the A/c and I will discuss the same with my team to ensure it does not...

Reviewed 24 October 2015 via mobile

The hotel is the beach side hotel I have ever been too. The roof top restaurant in the evening is one of the best restaurant and one visiting Pondicherry much visit this restaurant. The bar has some awesome drinks to offer, just one problem that the air condition in the bar was not so effective probably because it also has...

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Helpful?
Thank Romil P
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your stay comfortable and memorable. I have also taken note of your concerns regarding the A/c and I will discuss the same with my team to ensure it does not...

Bengaluru, India
Reviewed 24 October 2015

I have had stay twice at this hotel now. the property is well located facing the beach or the Promenade as the call it. the rooms are well sized and spacious have nothing to complain about. there are two restaurants they have here. one is Oriental and the other is a multi cousin restaurant and have a sea view. (the...

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Helpful?
Thank rohit1bhutoria
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your stay comfortable and memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our...

Chandigarh, India
Reviewed 23 October 2015

We were here for 2 nuts and had a very nice stay.lovely rooms,though missed having comfortable chairs to lounge in.food and service was good and staff friendly.take a room with a view of the sea.perfectly situated for walking in the French Quarter and near to the Aurobindo Ashram.

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Helpful?
Thank Usha K
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your stay comfortable and memorable. Your special mention of the entire team is much appreciated and has been shared with all. I am looking forward to welcoming you to The...

Bengaluru, India
Reviewed 20 October 2015

My wife and i went for a weekend getaway to pondicherry and we stayed at the promenade for 2 days and 3 nights. from the time we checked in till the time we checked out, our experience has been nothing short of spectacular. The location of the hotel is within easy reach and is located right next to the beach....

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Helpful?
Thank Ashwin_suresh
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your stay comfortable and memorable. I have also taken note of your concerns regarding the A/c and the Wifi and I will discuss the same with my team to ensure...

Bengaluru, India
Reviewed 16 October 2015

The hotel is located right on the main street in the center of Pondycherry. Attractions: Nice roof top bar, great location, good breakfast. However, the rooms are a bit rundown given the price of the hotel.

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Helpful?
Thank UdaiRai
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for staying with us and thank you for taking out the time to review us on TripAdvisor. First and foremost, I would like to offer my sincerest apologies for any inconvenience you may have experienced during your visit. I regret not having been able to meet your expectations and I have taken note of your concerns...

Byron Bay, Australia
Reviewed 12 October 2015

I didn't stay here but called in to have an early dinner one night. I was underwhelmed by the service. The food was OK but the staff were setting up for a buffet dinner and I felt like I was just in the way. Although they were standing round chatting a lot of the time and there were only a...

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Helpful?
Thank PearlPureheart
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for dining with us and thank you for taking out the time to review us on TripAdvsior. First and foremost, I would like to offer my sincerest apologies for any inconvenience you may have experienced during your visit. I regret not having been able to meet your expectations but I do hope this will not mar...

Bengaluru, India
Reviewed 8 October 2015

A friend and I stayed at The Promenade for two days. The Promenade is located at the heart of White Town, overlooking the beach, walkable distance from Shopping street, Aurobindo ashram, and all the best eateries in the town Being women travellers, we were wary of hotels, while looking for one. The Promenade turned out to be the best place...

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Helpful?
Thank Rashmi_Bhat_88
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. Your special mention of the entire team is very much appreciated and has been shared with all. I am glad that we have been able to make your stay comfortable and memorable. I am looking forward to welcoming you to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Promenade is a luxury boutique hotel on the ocean front of one of India's most beautiful and romantic towns. Most of the rooms overlook the shimmering waters of the Bay of Bengal. Stylishly designed rooms with wooden flooring, specially designed luxury bedding, LCD TV, work desk, Wi-Fi, tea-coffee maker, fully loaded mini bar & electronic safe. DVD player and movies on demand service. All rooms are accented with exquisitely crafted pure leather accessories & an inspiring leather head board. All baths come with a hand dryer, bath tub, magnifying mirror and international 'Bodyshop' toiletries. ... more   less 

Additional Information about The Promenade

Address: 23 Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
Region: India > Union Territory of Pondicherry > Pondicherry
Price Range: $128 - $446 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Promenade 4*
Number of rooms: 38
Reservation Options:
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Also Known As:
The Promenade Hotel Pondicherry
Promenade Hotel Pondicherry
Promenade Pondicherry
Hotel Style:
#2 Business Hotel in Pondicherry
#2 Luxury Hotel in Pondicherry
#11 Romantic Hotel in Pondicherry
#11 Family Hotel in Pondicherry
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Questions & Answers

Here's what travellers have asked, with answers from The Promenade staff and other travellers.
8 questions
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Questions? Get answers from The Promenade staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always go for the suite room with balcony view, you wont regret it!”
 of 5 bubbles Aliviabiswas, 23 Nov 2016 | Read review
“Get a sea facing room. There is really only a Fishing harbour and the view is beautiful”
 of 5 bubbles georgemani53, 13 Nov 2016 | Read review
“sea facing rooms are better”
 of 5 bubbles jjayant, 1 Nov 2016 | Read review
“Sea view rooms are better”
 of 5 bubbles Krishna_Pujari, 25 Oct 2016 | Read review
“Try for a sea facing room (Promenade beach)”
  • View from the hotel
 of 5 bubbles Pranavdesai92, 17 Oct 2016 | Read review
5 of 5
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