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The Promenade

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1,021 Reviews from our TripAdvisor Community

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Showing 959: English reviews
New Delhi, India
Reviewed 9 January 2016

Very good location, Preferred place to stay in Pondycherry. Staffs are slow in delivering order. Perhaps the best place for morning walk. Rooms need a lot of improvement. Very delicious food. We got this hotel after a lot of search on net. No doubt location is best one. We booked a sea view room (Room No 16) , There is...

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Helpful?
Thank sumankumar110075
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for staying with us and thank you for taking out the time to review us on TripAdvisor. First and foremost, I would like to offer my sincerest apologies for any inconvenience you may have experienced during your visit. I regret not having been able to meet your expectations and there is absolutely no excuse for the...

Bengaluru, India
Reviewed 7 January 2016

Excellent location, right across the Promenade beach and in the middle of the french town in Pondicherry. Room and the restroom were clean and in order. Service at the hotel is a little slow if you are taking a-la-carte for dinner as they primarily have a buffet spread in dinner. The buffet breakfast was okay, a lot of variety but...

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Helpful?
Thank Megi836
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for staying with us and thank you for taking out the time to review us on TripAdvisor. First and foremost, I would like to offer my sincerest apologies for any inconvenience you may have experienced during your visit. I regret not having been able to meet your expectations and there is absolutely no excuse for the...

New Delhi, India
Reviewed 2 January 2016 via mobile

The Promenade; A Hidesign Hotel; Puducherry After much internet surfing and cross checking with friends we booked 2 suites with a view at this hotel. Upon arrival we realised that they were not the same size or with similar amenities. One had a small sitting area while the other didn't. We were hit by a mouldy, musty smell (this is...

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Helpful?
1Thank mohitz8
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for staying with us and thank you for taking out the time to review us on TripAdvisor. First and foremost, I would like to offer my sincerest apologies for any inconvenience you may have experienced during your visit. I regret not having been able to meet your expectations and there is absolutely no excuse for the...

Mumbai (Bombay), India
Reviewed 30 December 2015

The Promenade, was our last resort as most of the hotels were sold out in Pondicherry. we landed up paying 16k + taxes, and were completely disappointed at the rooms. It is unkempt, unclean, there is dust and cobwebs in the room..thank god we had to stay there just for a night! However, the good side is the location, right...

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Helpful?
1Thank Shalini-Noronha
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for staying with us and thank you for taking out the time to review us on TripAdvisor. First and foremost, I would like to offer my sincerest apologies for any inconvenience you may have experienced during your visit. I regret not having been able to meet your expectations and there is absolutely no excuse for the...

Beverley, United Kingdom
Reviewed 30 December 2015

We stayed here for 3 nights just before Christmas, visiting with our 8 year old daughter. The hotel is in the best location in town, situated at the centre of the promenade with a public square next to it which is bustling in the evening with market stalls. The staff couldn't do enough for us, especially Scarlet on reception who...

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4Thank Denis H
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your stay comfortable and memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our...

Dehradun, India
Reviewed 25 December 2015 via mobile

Last new year we were at this Hotel And it enjoys a great location ie right at the promenade the beach is visible from the room and the service too is great. The terrace party last new year was great. Food. Is interesting and this hotel is located walking distance from the ashram.

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Helpful?
3Thank Swatiib
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your stay comfortable and memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our...

Reviewed 17 December 2015 via mobile

This is absolutely fantastic location. Right on the beach. Two restaurants & both hv fantastic view of the Arabian Sea. Food is top notch. Rooms are well done but I had two issues - the pillows (this is a matter of personal choice ofcourse) & the furniture is a bit worn out. However the view compensated & And there are...

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Helpful?
1Thank Ramesh C
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your stay comfortable and memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our...

Bengaluru, India
Reviewed 15 December 2015 via mobile

So I guess our Pondicherry trip was more or else alcohol adventure.this place is right by the beach .we went there is the evening itself and ordered cocktails.dey informed us they were out of ice.hence we managed with beer.dan when the time was upon us to have dinner,I decided to go with pizza and mu friends ordered sushi roll.they said...

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Helpful?
2Thank Archana C
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your stay comfortable and memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our...

New Delhi, India
Reviewed 10 December 2015

Great location and great staff to start with.Nice and cosy rooms. Absolutely loved my stay at The Promenade Hotel. Would Recommend it to everyone who is visiting Pondicherry for the first time.Cheers.

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1Thank Neelangana
promenadepondicherry, Front Office Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your stay comfortable and memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our...

New Delhi, India
Reviewed 10 December 2015

I’ve stayed during SEP month and had a wonderful time. The hotel has a beautiful location- exactly located on the sea shore with a excellent View. A special thanks to Reservation Lady Sugithra who had given us a very sweet memories to look back. During reservation i informed her that we are coming for a honeymoon trip and she remembered...

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1Thank asdaaro
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your stay comfortable and memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
Official Description (provided by the hotel)
The Promenade is a luxury boutique hotel on the ocean front of one of India's most beautiful and romantic towns. Most of the rooms overlook the shimmering waters of the Bay of Bengal. Stylishly designed rooms with wooden flooring, specially designed luxury bedding, LCD TV, work desk, Wi-Fi, tea-coffee maker, fully loaded mini bar & electronic safe. DVD player and movies on demand service. All rooms are accented with exquisitely crafted pure leather accessories & an inspiring leather head board. All baths come with a hand dryer, bath tub, magnifying mirror and international 'Bodyshop' toiletries. ... more   less 

Additional Information about The Promenade

Address: 23 Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
Region: India > Union Territory of Pondicherry > Pondicherry
Price Range: $120 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Promenade 4*
Number of rooms: 38
Reservation Options:
TripAdvisor is proud to partner with Agoda, Hotels.com, Travelocity and Booking.com so you can book your The Promenade reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Promenade Hotel Pondicherry
Promenade Hotel Pondicherry
Promenade Pondicherry
Hotel Style:
#2 Luxury Hotel in Pondicherry
#2 Business Hotel in Pondicherry
#11 Family Hotel in Pondicherry
#11 Romantic Hotel in Pondicherry
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Questions & Answers

Here's what travellers have asked, with answers from The Promenade staff and other travellers.
8 questions
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Questions? Get answers from The Promenade staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea facing room should be requested”
 of 5 bubbles R471, 10 Jan 2017 | Read review
“Sea view, upper level, near wifi router :-)”
 of 5 bubbles markp759, 30 Dec 2016 | Read review
“Take a sea facing room!”
 of 5 bubbles , 20 Dec 2016 | Read review
“Sea facing Rooms are simply superb!”
 of 5 bubbles nripengogoi, 20 Dec 2016 | Read review
“Large and Spacious. Lemon Grass favoured”
 of 5 bubbles Altfo, 18 Dec 2016 | Read review
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