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The Derbyshire Derby

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1,336 Reviews from our TripAdvisor Community

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Showing 1,332: English reviews
kent
Reviewed yesterday NEWvia mobile

We stayed here for 2 nights and ate in the restaurant on the first night. We felt they may need more staff within the restaurant, however our dinners were all fresh and lovely. Both breakfasts were a buffet affair and were fresh and fine. Room was clean, could do with a little modernisation soon. Great location as right by M1,...

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Thank mandybkent
Reviewed yesterday NEW

Stayed overnight before our trip to Peak District, Upon arrival receptionist was friendly but mid checking us in she had a conversation with a colleague about something completely irrelevant. Gentleman at the leisure club was lovely and helpful, leisure club was clean and relaxing. We found a deal for our stay which included dinner, wine and breakfast and we are...

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Thank Aimee O
Beckenham
Reviewed 2 days ago NEWvia mobile

The hotel is ok, but the service is hit and miss. We were helped massively in the morning by a lady who found us additional rooms and moved us all around so we were accommodated. In the evening, with a restaurant with only 8 people in and around 30 spare tables we were told they were "too busy" to accommodate...

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Thank stuhill
Reviewed 1 week ago

Stayed here for an overnight whilst travelling with work. Not the prettiest of places but in terms of convenience to motorway network, facilities and staff it worked just fine. A busy place which added to create a decent atmosphere around the bar/lounge area. Rooms were clean, comfortable and functional. Perhaps some modernisation/refurbishment wouldnt go amiss in the rooms some time...

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Helpful?
Thank Machhojome
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear Machhojome Thank you for your kind comments regarding the staff and team. I am pleased the cleanliness of your room was good and that we created a busy inviting atmosphere. I do hope we can welcome you back again in the future. Kind Regards Anna

Volterra, Italy
Reviewed 1 week ago

I attended an event here and it was one of the worst meals I have ever eaten. Most of the food was cold, even the jacket potatoes. A meal described as bolognese was not that at all, it appeared to be minced beef and onions in gravy. There were certainly no herbs in it but at least that was hot....

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1Thank 614clair
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear 614clair, I am very sorry to read your comments regarding your lunch at The Derbyshire hotel. Our conference lunch offering is very popular and we offer a vary varied selection which is always well received by our guests. I am sorry this was not to your liking, I am unsure if you notified any team member at the time...

north wales
Reviewed 1 week ago via mobile

We stayed here for 2 nights as part of our daughters wedding party. We found the booking in was very efficient and our room was really good. Tea and coffee, a large T.V. free wifi and a nice clean bathroom. The bedroom was a bit warm but turning the radiator off soon cooled it down. The only downside was the...

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Helpful?
Thank rosie21NorthWales
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear rosie21NorthWales, Thank you so much for your kind comments and information. I am so pleased we were able to make your daughters wedding so special. Nathan the Head Chef will be so pleased you enjoyed the food served and I will ensure this is shared with the whole hotel team. I hope we can welcome you again soon for...

Northamptonshire, United Kingdom
Reviewed 1 week ago

Nice room and ensuite dining area and bar comfortable although temperature on cool side. Pool facilities very good , evening meal especially fish dishes excellent. Noise in room spoilt nights sleep unsure of reason, ie. traffic, boiler, generator, explain in bathroom. Breakfast buffet nothing special safest to order eggs at least cooked to order

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Thank Frederick111111
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear Frederick111111 Thank you for your kind review and taking the time to share your experience. I am so pleased you enjoyed your evening meal. I am very sorry regarding any noise disturbance in your room. I am unsure if you notified a team member regarding this, but we would be keen to speak to you so we can make...

Cirencester, United Kingdom
Reviewed 1 week ago

This was the third time my wife and I have stayed - once again we were not disappointed. Leisure facilities are very good and the food and service was excellent throughout our stay. Our room was overlooking the dual carraigeway and we were concerned that it might be noisy - our fears were unfounded as we slept really well! (could...

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Thank David H
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear David H, It is great to read your fabulous review of your third stay at The Derbyshire. I am so pleased you will be returning again and we really do look forward to welcoming you very soon. Kind Regards Anna

Cornwall
Reviewed 1 week ago

This hotel is in a brilliant location being close to the motorway if you're breaking a journey form north to south or the other way around. The staff are really brilliant. Well motivated, well trained and enthusiastic. The kitchen side of things is a little less successful. We were late for an evening meal (c.8.30pm) and although the service was...

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Helpful?
Thank clivecornwall
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear clivecornwall, It is great to be able to share your kind feedback with the hotel team, your comments regarding the staff is very much appreciated. I am sorry we did let you down on your evening meal. Be assured we take all feedback very seriously and all comments are reviewed and addressed wherever possible. I hope we can welcome...

cheshire
Reviewed 2 weeks ago via mobile

I booked this hotel on a Travelzoo deal and then added an additional night via the hotel's own website. During our journey to the hotel we received a phone call to say that there had been an 'incident' in our room and we could no longer be accommodated. We were given the offer of another hotel for one night but...

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Thank CheshireNeilandange
Anna P, General Manager at The Derbyshire Derby, responded to this review

Dear CheshireNeilandange As you are aware my team have been in correspondence with you since the beginning of September regarding this matter and confirmed the details of your booking and the actual events, I am sincerely sorry you feel it necessary to post a review after a such a long time with differing information. We fully investigated and confirmed that...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Family-friendly and very comfortable, you'll feel relaxed from the moment you arrive. Near the heart of the Peak district where you will find delightful walks and spectacular views. Chatsworth House, fun-packed thrills of Alton Towers, and extensive shopping at East Midlands Outlet are all nearby. Enjoy our modern gym, indoor pool, spa bath and optional health & beauty treatments. Beautiful suites available for meetings and events, from conferences to weddings. If you are planning a trip abroad, the hotel is just 30 minutes from East Midlands Airport. ... more   less 

Additional Information about The Derbyshire Derby

Address: Carter Lane East, South Normanton DE55 2EH, England
Region: United Kingdom > England > Derbyshire > South Normanton
Price Range: $101 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Derbyshire Derby 4*
Number of rooms: 157
Reservation Options:
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Also Known As:
Derbyshire Hotel South Normanton
Derbyshire South Normanton
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Questions & Answers

Here's what travellers have asked, with answers from The Derbyshire Derby staff and other travellers.
30 questions
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Walsall, United Kingdom
Loughborough, United Kingdom
Kent

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Questions? Get answers from The Derbyshire Derby staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“keep room door locked”
 of 5 bubbles aimeeo278, 6 Dec 2016 | Read review
“All rooms we have stayed in so far have been good.”
 of 5 bubbles H5939PJdavidh, 28 Nov 2016 | Read review
“Stay here - eat elsewhere -apart from breakfast”
 of 5 bubbles clivecornwall, 27 Nov 2016 | Read review
“Floor 2 is on a good level.”
 of 5 bubbles dcsuk, 23 Nov 2016 | Read review
“Hard to say”
  • Crack ran up to the ceiling
  • No pillows
  • Cracked tiles
 of 5 bubbles Kenneth_Smith, 13 Nov 2016 | Read review
5 of 5
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