We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Insotel Punta Prima Prestige Suites & Spa

C/ Mitjera, s/n, 07713 Punta Prima, Menorca Spain
avatar-imageavatar-imageavatar-image
Traveller (404)
Room & Suite (74)
Dining (18)

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#1 of 1 resort in Punta Prima
Location
Cleanliness
Service
Value
The 52 exclusive and spacious Prestige Suites built in a traditional Menorcan style with a relaxing atmosphere have breathtaking views of the Mediterranean Sea. This luxury hotel is situated in a privileged area of Insotel Punta Prima Resort & Spa and just 150 m from the beach of Punta Prima. It offers an exclusive outdoor pool for adults and children with a pool and snack bar and luxury cuisine at the Nura Buffet Restaurant and Sa Sivina Restaurant. Prestige guests can also use the sport , spa and children facilities as well as the á la carte restaurants Aire Tex Mex Restaurant and Il Faro Italian Restaurant of Insotel Punta Prima Resort & Spa.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Tennis court
Children Activities (Kid / Family Friendly)
Internet
Hot bath
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Poolside bar
Restaurant
Breakfast buffet
Kids' meals
Snack bar
Entertainment staff
Kids club
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Private balcony
Room service
Safe
Kitchenette
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Quiet
Family Resort
Languages Spoken
English, Catalan, German

Location

C/ Mitjera, s/n, 07713 Punta Prima, Menorca Spain
Name/address in local language
Insotel Punta Prima Prestige Suites & Spa
507Reviews70Q+A100Room tips
Traveller rating
  • 288
  • 126
  • 52
  • 24
  • 17
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
AJUK_12 wrote a review Oct 2023
Durham, United Kingdom49 contributions36 helpful votes
We recently stayed at this hotel for a week all inclusive and have been invited by the hotel to add a review. With mixed reviews online I thought I would give an honest opinion of the hotel and break the review down for each area. Accommodation We stayed in a one bedroom superior room and were really impressed with the standard of the room. Both the lounge area and bedroom had air-con and a ceiling fan which was perfect in keeping the room cool. The room had a fridge and small kitchen area but there were no tea or coffee available and apart from one bottle of water when we arrived there was nothing which for a 5 star hotel is poor. We stayed in a 4 star on the island a few months ago and all this was included and regularly refreshed. The balconies for these rooms were a great size. Pool Area We often went to the top pool which was quieter and quite deep. The pool area was clean with plenty of sun loungers but there was not many umbrellas for shade and there were about 5-6 scattered about on the floor which were all broken. Pool Bar As most reviews have mentioned, the self service drinks machines are covered in wasps. I am not talking about the odd one they are covered. This has been raised with the hotel on numerous occasions and apart from the odd incense put out which does nothing there is no attempt to sort out the wasp issue. A quick google search states wasps have a strong sense of smell and dislike certain plants like peppermint, spearmint, basil, eucalyptus, cloves, geranium, thyme, citronella, bay leaves, and lemongrass. They are also repelled by vinegar, cinnamon, coffee grounds, and sliced cucumber. Something the hotel management should consider to help with the issue. Restaurant This is where the hotel really lets itself down. The food was terrible, cold and of really poor quality. As most reviews mention the food is not labelled, the dishes are not replenished quick enough, some of the chicken was not cooked properly and the plates, cutlery and glasses were really dirty. This was mentioned during our visit which the hotel said it would look into but nothing changed. I suspect the reply from the hotel will again say this is a priority but don’t expect it to change as it’s a common complaint. The food did not cater well for children either and you can not get booked into the restaurants. Sadly during our stay there were pigeons in the restaurant area and on the night before we left we saw a rat in the dining area near the pizza station when the restaurant was closing. This in itself is a health and safety issue and there was a load of flies on the food, salad and bread which is unacceptable. TUI staff didn’t seem to be that bothered and after mentioning it when we returned to TUI they were less than interested. If the hotel can get the food quality sorted and cleanliness and sort out the wasp issue it would be a great place to stay.
Read more
Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Manager Responsable, General Manager at Insotel Punta Prima Prestige Suites & Spa
Responded 21 Dec 2023
Dear AJUK_12, We appreciate you sharing your opinion about your experience at Insotel Punta Prima Prestige Suites & Spa, and firstly, we apologize for not meeting all your expectations. We are currently working to improve the quality of our facilities and services to make the experience for our future guests more satisfying. Sincerely, Coordinador de Calidad y Sostenibilidad
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
LSJ---13 wrote a review Oct 2023
Thursford, United Kingdom202 contributions46 helpful votes
Superb situation, nice staff, good selection of self service food. Down side in the restaurant a glass of house wine 🍷 175ml 11 euro 500ml water 5.4 euro in supermarket 1.5 ltr water .80 euro. We would probably go again
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: High price for wine and water in restaurant
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Manager Responsable, General Manager at Insotel Punta Prima Prestige Suites & Spa
Responded 16 Oct 2023
Dear guest, Thank you for your high rating! It's a pleasure to know that you had a lovely stay. It would be a pleasure to recive you again! Best regards, The Insotel Team.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
steve wrote a review Oct 2023
Southport, United Kingdom8 contributions3 helpful votes
Returned to this hotel for the second year, lovely hotel and staff. Food is excellent , fantastic chef cooking the food for the second year. Only complaint was the ants both years. Lots to do and see and the room had a pool that was very nice for the family.
Read more
Date of stay: August 2023Trip type: Travelled with family
Room Tip: Get a room with a pool
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Manager Responsable, General Manager at Insotel Punta Prima Prestige Suites & Spa
Responded 14 Oct 2023
Dear guest, Thank you for you high rating! It's a pleasure to know that you had a lovely stay with us. We regret the inconvenience with the ants, we take note for possible improvements. Thank you for choosing us again, we look forward to seeing you soon. Best regards, The Insotel Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Privacy N wrote a review Oct 2023
London, United Kingdom2 contributions
Very clean, friendly staff and nice facilities. Good time of year to visit as quiet. Not sure I would want to visit at peak time but this was perfect for us. I can’t fault the prestige suites, the wildlife reserve next to the hotel was dirty and pretty void of wildlife but you can’t have everything.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: The prestige suites are better to avoid screaming children.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Manager Responsable, General Manager at Insotel Punta Prima Prestige Suites & Spa
Responded 11 Oct 2023
Dear guest, Thank you for sharing your experience at the Insotel Punta Prima Prestige. It's wonderful to hear that you found the hotel clean, the staff friendly, and the facilities nice. Visiting during a quieter time of year can often enhance the overall experience as you've mentioned. We appreciate your feedback. Best regards, The Insotel Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Marshall G wrote a review Oct 2023
2 contributions1 helpful vote
Very impressed by every aspect of the Insotel Punta Prima Prestige Suites and Spa and also the Insotel Punta Prima Club on the same campus. There were so many options available to us. Although we had one or two minor issues they were swiftly dealt with by a very friendly helpful staff. As with all buffets I did occasionally make the wrong choices and sometimes something was cold. A request to the waiter and a microwave soon sorted that. They were always keen to get things right. Maybe a microwave in the corner of the Prestige Suits dinning area would be a good idea?
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Manager Responsable, General Manager at Insotel Punta Prima Prestige Suites & Spa
Responded 7 Oct 2023
Dear Marshall, Thank you for taking the time to share your feedback about your recent stay at Insotel Punta Prima Prestige Suites and Spa, as well as the Insotel Punta Prima Club. We are delighted to hear that you were impressed by every aspect of your experience. We appreciate your understanding of minor issues and your recognition of our friendly and helpful staff. Your feedback regarding the buffet is valuable, and we will certainly take it into consideration. Your suggestion about having a microwave in the Prestige Suites dining area is noted and will be discussed with our team to improve the overall guest experience. Once again, thank you for choosing Insotel Punta Prima Prestige for your stay, and we hope to have the pleasure of welcoming you back in the future. If you have any further comments or suggestions, please feel free to share them with us. Warm regards, Insotel Punta Prima Prestige Suites and Spa
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Macy O wrote a review Oct 2023
Doncaster, United Kingdom5 contributions2 helpful votes
+1
Second time this year to this amazing resort. Never disappoints, entertainment team fantastic! Especially Sebastian, who is always so friendly and talkative. The bottom pool is and clean and so is the top pool. Food is very delicious would highly recommend! :)
Read more
Date of stay: October 2023Trip type: Travelled with family
Room Tip: If you don’t like walking up hills then ask for a room on the bottom in advance, pool is a bit...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Manager Responsable, General Manager at Insotel Punta Prima Prestige Suites & Spa
Responded 7 Oct 2023
Dear Macy, Thank you for returning to our resort and for taking the time to share your wonderful experience with us. We are delighted to hear that you had a great time during your stay. It's fantastic to hear that you enjoyed the entertainment and found our staff, particularly Sebastian, to be friendly and engaging. We take pride in providing a memorable experience for our guests, and it's always rewarding to receive such positive feedback. We are also pleased to know that you found our pools clean and enjoyed the delicious food. Your recommendation means a lot to us. Once again, thank you for choosing our resort, and we look forward to welcoming you back for your next visit. If you have any further comments or suggestions, please feel free to share them with us. Warm regards, Insotel team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Wadders1970 wrote a review Oct 2023
London, United Kingdom29 contributions14 helpful votes
+1
Arrived to be informed we had an upgrade to Prestige, really lovely resort in a great location. Our room was on the ground floor right by the sea, with only a short walk to the restaurant. Would not advise this resort for any one with walking difficulties due to the large incline. Rooms looking a little tired and needing some updating, kitchen tucked away with a pull out bed in the lounge. Weather was not brilliant, hot but rained on a couple of occasions. Food was in large quantities and variety, with pasta, sushi and fish, kids had their own food bar. After the first day, I avoided the tea. Pools were clean and sun beds a plenty. Problems with flies and wasps tho and definitely take mosquito deterrent, quite vicious little buggers Right by the sea with a few shops, beach is small but Sandy. Would definitely recommend
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Bug spray required Ask what is included, sometimes not very forthcoming with information
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Manager Responsable, General Manager at Insotel Punta Prima Prestige Suites & Spa
Responded 4 Oct 2023
Dear Wadders, Thank you for taking the time to share your thoughts about your recent stay at our resort. We're delighted to hear that you enjoyed your time with us and that you received an upgrade to Prestige. It's great to know that you appreciated our lovely location right by the sea. Your feedback regarding the rooms and the need for some updates is duly noted, and we will certainly take it into consideration as we strive to continuously improve our accommodations. We're pleased that you found our food offerings to be of good quality and variety, even though you had some reservations about the tea. We also appreciate your recommendation regarding mosquito deterrent; it's always helpful for future guests to be prepared. Thank you for recommending our resort. We hope to have the pleasure of welcoming you back in the future. If you have any more comments or questions, please feel free to reach out. Best regards, Insotel Punta Prima Prestige
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
AlanCardiff wrote a review Oct 2023
Cardiff, United Kingdom76 contributions73 helpful votes
+1
Very good hotel with an amazing room and balcony. This is a review of the half board Prestige Suites. The Insotel Resort (All Inclusive) is next door where you can use those facilities if you like like the “Entertainment Hall” and a number of al a carte restaurants like a Tex Mex and Italian. The Prestige swimming pool area is lovely and quiet with ample beds and shade to chill out. The bar is well stocked - no complaints but you do have to pay for drinks if half board which are slightly on the expensive side but if you want to drink go all inclusive (all inclusive was cheaper than half board) but I think the room makes up for it. The room was LARGE with a bedroom, bathroom, living area, kitchen, 2nd bathroom and an amazing baloney overlooking the sea. We were slightly unlucky with the weather with a few days of intermittent thunderstorms but sitting on the baloney was glorious. Table and chairs and sun loungers. Food was very good - always a selection of meats/fish to cook for you plus a great choice of other stuff. Breakfast was also very good. The resort is quiet and small - about a 100m strip of 4-5 restaurants and a couple of shops within two minutes walk. Beach so so - small and quite a bit of seaweed but nice to sit on and watch the world go by. Definitely recommend and will go back for a relaxing chill-out. Missing it all ready.
Read more
Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Some lovely walks along the coast - can’t get lost!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Manager Responsable, General Manager at Insotel Punta Prima Prestige Suites & Spa
Responded 4 Oct 2023
Dear Alan, Thank you for taking the time to share your feedback regarding your recent stay at Insotel Punta Prima. We are thrilled to hear that you had a lovely experience during your visit. It's fantastic to know that you enjoyed your stay in the Prestige Suites and that you found the room, balcony, and swimming pool area to be excellent. We appreciate your positive comments about the bar and the food quality as well. Your insights regarding the pricing of drinks on the half-board plan are valuable, and we will take them into consideration. We're glad you were able to make use of the facilities at the adjacent Insotel Resort, and it's great to hear that you recommend our resort for a relaxing and enjoyable vacation. We hope to welcome you back in the near future. If you have any more feedback or questions, please feel free to reach out. Warm regards, Insotel Punta Prima Prestige
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Val C wrote a review Sept 2023
10 contributions8 helpful votes
Lovely hotel. Spacious suite. Hidden Kitchen, lounge area. Separete bedroom. 2 bathroons. Great Size patio, room for table, chairs & sun loungers. All rooms appear to gave sea view. In prestige where it was quiet around pool. No sun lounger saving. Breakfast & dinner buffet style. Usual issue with food not very warm but can get eggs, meats, pastas cooked while you wait. Price of drinks & lunches astronomical. There are a few restaurants nearby which are more reasonable. Or buy your own drink in supermarket also nearby. A little disappointed with cleaning of room in that the floor could not have been washed with mop. Feet constantly dirty. Rest of cleaning fine. Feel communication poor. Expected to rely on App to find out info i.e entertainment. Would have liked to see news boards maybe. WiFi not always working. A little concern we had was 2 cockroaches in bath after couple of days. I appreciate this cannot be helped in hot climates. My disappoint lay with lack of communication. Reported to reception & Tui rep. A spray was on table on return to room however was unsure if thus had been used, if it was for me to use. Found cleaner later, asked her the question, she tried best to explain through translation App. I expected that someone from management would make effort to speak to us, explain what had been done & ask how we were. We did feel uneasy every time we visited the bathroom, looking straight in the bath & avoiding that one in the night. A bit of customer service required. All in all a lovely holiday though. Woukd recommend the Prestige part of this hotel
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The pool in prestige a lot quieter
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Manager Responsable, General Manager at Insotel Punta Prima Prestige Suites & Spa
Responded 28 Sept 2023
Dear guest, Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you found our Prestige Suites lovely and that you enjoyed the spaciousness and amenities they offer. Your feedback about the food temperature in the buffet-style restaurant is appreciated, and we will work to ensure that this aspect is improved to provide a more enjoyable dining experience for our guests. We also appreciate your mention of the high drink and lunch prices, and we understand that this can be a concern for some guests. We are sorry to hear about the communication challenges you experienced during your stay, as well as the issue with cleanliness and the presence of insects. We will investigate these matters to ensure they are properly addressed in the future. Your feedback about the need for better customer service and communication is noted, and we will work to improve in these areas. It's wonderful to know that, despite these challenges, you had a lovely holiday overall and that you would recommend the Prestige part of our hotel. We sincerely appreciate your recommendation and your feedback as it helps us make improvements for the benefit of all our guests. Thank you for choosing our hotel for your stay, and we hope to have the opportunity to welcome you back in the future, offering you an even better experience. Best regards, The Insotel Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Carol E wrote a review Sept 2023
6 contributions5 helpful votes
We stayed in the Prestige section of the hotel. The room was very spacious & spotlessly clean with maid service every day. Food also very good with plenty of choice. However, the drinks were ridiculously expensive in both the pool bar & evening bar. 15 euros for a cocktail & 11 euros for a small glass of wine!! Most guests were bringing their own drinks to the pool from the nearby supermarket and the beautiful evening bar was virtually empty every night due to the prices! Also there was no offer of a porter or any kind of help with our luggage on checking in and out. Such a shame as it’s a lovely hotel in a nice location but we won’t be returning.
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Drinks much cheaper at the local restaurants than on site in the Prestige area
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Manager Responsable, General Manager at Insotel Punta Prima Prestige Suites & Spa
Responded 27 Sept 2023
Dear Carole, We sincerely appreciate that you have chosen our hotel for your stay. We are pleased to hear that you enjoyed the spaciousness and cleanliness of your room, as well as the variety of food in our restaurant. However, we are sorry that you found our drink rates higher than you expected. We also regret that you were not offered assistance with your luggage during check-in and check-out. Our hotel has a 24-hour bell service. Despite these inconveniences, we are pleased to know that you enjoyed your stay overall and that you found our hotel charming and well located. We hope that you will consider staying with us again in the future and that at that time you will have an even more pleasant experience. If there is anything we can improve or if you have any other suggestions, please feel free to let us know. Sincerely, The Insotel Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Punta Prima area.
PRICE RANGE
S$331 - S$858 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
insotel punta prima prestige hotel punta prima, insotel punta prima prestige suites and spa, insotel punta prima prestige es
LOCATION
SpainBalearic IslandsMenorcaPunta Prima
NUMBER OF ROOMS
62
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

INSOTEL PUNTA PRIMA PRESTIGE SUITES & SPA: UPDATED 2023 Resort Reviews, Price Comparison and 438 Photos (Spain) - Tripadvisor

Frequently Asked Questions about Insotel Punta Prima Prestige Suites & Spa
Which popular attractions are close to Insotel Punta Prima Prestige Suites & Spa?
Nearby attractions include Punta Prima Beach (0.4 km) and Barcelo Pueblo Menorca Water Park (0.6 km).
What are some of the property amenities at Insotel Punta Prima Prestige Suites & Spa?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Insotel Punta Prima Prestige Suites & Spa?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Insotel Punta Prima Prestige Suites & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a poolside bar during their stay.
Is parking available at Insotel Punta Prima Prestige Suites & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Insotel Punta Prima Prestige Suites & Spa?
Conveniently located restaurants include La Oveja Negra, Chiringuito Aire, and Casa Fermin.
Are there opportunities to exercise at Insotel Punta Prima Prestige Suites & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Insotel Punta Prima Prestige Suites & Spa have airport transportation?
Yes, Insotel Punta Prima Prestige Suites & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Insotel Punta Prima Prestige Suites & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Insotel Punta Prima Prestige Suites & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Insotel Punta Prima Prestige Suites & Spa?
The staff speaks multiple languages, including English, German, and Catalan.