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Rooms were very spacious. Bathroom/toilet facilities were clean.
One disadvantage is that when you leave the room, your refrigerator also goes OFF.
Sound acoustics was very bad. You can hear what people are talking about outside the room.
Alora Hotel situated near many buildings nearby where there are eateries, shops, residential areas, etc. The location is not so appealing. Rooms quite spacious, not much activities within the hotel premises. Coffee house just so, so, and breakfast spread very basic and normal. For a...More
This place used to be really clean and nice few years back. However, their room cleaning service is not doing their work. The toilet are dirty. The bed sheet and duvet were not even changed. Moreover, it has yellow spots on it, some has black...More
We were here during the eid for 5days. And this is the third time we here.
Reason we coming back coz close to my mother in law hse and reasonable price.
We used to book in five stay hotel every year in penang. since the...More
Stayed at this hotel for 20 nights.
1. Spacious room.
1. Cleanliness. House keeping did not change linens even after repeated complaints.
They did not wipe.Mop the floor until several complaints.
2. Same breakfast every single day for 20 days. No change what...More
Response from AloraHotel, Public Relations Manager at Alora HotelResponded 1 October 2016
Thank you for taking the time to write to us. We sincerely apologize for this bad experience that you had with us. We have conveyed your feedback over to the respective departments for improvements and will access our performance. As part of our...More
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