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Highfield Park

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315 Reviews from our TripAdvisor Community

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Showing 314: English reviews
Reviewed 1 week ago via mobile

Arrived to be told we had been upgraded. Great.... get to the room and it's a box. The mirror was leant against a wall I had to scramble around on the floor to find a plug for the kettle All the electrical appliance had out of date PAC tests The TV didn't have a remote. When I informed reception TWICE...

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Helpful?
1Thank Caroline G
HighfieldManagement, General Manager at Highfield Park, responded to this review

Dear Caroline, Thank-you for taking the time to give your feedback. This is not something that we wish for anyone to experience, all PAT testing is done annually which is November 2016 and so not due until November 2017. We will have housekeeping check this. As a 17th century house all of our rooms are different shapes and sizes and...

surrey, england
Reviewed 2 weeks ago

We attended a friend's wedding in December and stayed overnight Strange licencing rules meant that even as residents we could not get a drink at the bar after 1am. The hotel has no night porter Breakfast next morning was a buffet affair and despite asking twice for more tea I eventually gave up. There appeared to be only one young...

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Helpful?
Thank smartcookie50
HighfieldManagement, General Manager at Highfield Park, responded to this review

Dear guest, Thank-you for taking the time to review your stay. I will be passing your comments on to the relevant departments. Kind regards Kirsty Ewart General Manager

Wotton-under-Edge, United Kingdom
Reviewed 4 weeks ago

Beautiful setting for a company Christmas party. We stayed in the Fir Tree court, which is a stable block a short walk away from the main hotel. Rooms were the smallest I think I've ever stayed in and the bed was little more than a single bed for two adults. Everyone's was the same even in the main hotel. The...

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Helpful?
Thank Mr_P23
HighfieldManagement, General Manager at Highfield Park, responded to this review

Dear guest, Thank-you for taking the time to review your stay. I am delighted you enjoyed the Christmas Party. I can only assume from your comment about the bed that you were in one of our small double rooms which consists of a 4ft bed so just 6 inches smaller than a standard double bed. Due to the property being...

Redditch, United Kingdom
Reviewed 6 December 2016 via mobile

Arrived and told no rooms available in the hotel due to a wedding taking place so had to stay in the outer building that looked like (from the outside) former stable buildings. Checked in to our room and then went over to the hotel to have a drink and was told we wasn't allowed to use the the bar due...

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Helpful?
Thank Ian P
HighfieldManagement, General Manager at Highfield Park, responded to this review

Dear Ian, Thank-you for your review. I have looked at your reservation and I can see that you booked via booking.com into one of our Fir Tree Court double bedrooms which would have been displayed on your booking.com confirmation. Our rooms are listed on booking.com as Main House bedrooms and Fir Tree Court bedrooms to differentiate the buildings. The seating...

Brentwood, United Kingdom
Reviewed 28 November 2016

The ceilings and wall are very thin, it felt at times as though I was in the room with the people above me and next to me. At 6am woken by the person next door having a hands free conversation with his wife/partner, I am sure had he knew I heard both him and his partners conversations as clear as...

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Helpful?
Thank John L
HighfieldManagement, General Manager at Highfield Park, responded to this review

Dear John, Thank-you for your review. I will be passing your feedback onto the relevant departments. Kind Regards Kirsty Ewart General Manager

Romford, United Kingdom
Reviewed 24 November 2016

Great looking hotel in a nice location. The room looked OK initially, but (maybe I was unlucky?) the bed was not that comfy and the sheets could have been cleaner - unsure whether they were remnants of the previous occupant(s)? Will leave it there. Great potential if properly maintained I guess...

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Helpful?
Thank Stuart L
HighfieldManagement, General Manager at Highfield Park, responded to this review

Dear Stuart, Thank-you for taking the time to review your stay. I will be feeding back your comments to the house keeping team, if you could let me know what room you stayed in so that I can take a look at the bed that would be great. Kind Regards Kirsty Ewart General Manager

A TripAdvisor Member
Level Contributor
15 reviews
3 hotel reviews
Reviewed 13 November 2016 via mobile

Just got back from our afternoon tea.wow what great value for money. We had a great selection of sandwiches (better selection than other places) and wow there was lots of scones and cakes. There was so many different teas too. We had a table next to the window with the most gorgeous views. If anything there was too much food...

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Thank A TripAdvisor Member
HighfieldManagement, General Manager at Highfield Park, responded to this review

Dear Guest, Thank-you so much for taking the time to review your afternoon tea with Highfield Park. We are delighted you enjoyed your time with us and we hope to welcome you back in the future. Kindest Regards Kirsty Ewart General Manager

Tadley, United Kingdom
Reviewed 4 November 2016

Thank you for a lovely stay last weekend the staff were lovely and very helpful Especially Leanne you made our weekend, you couldn't do enough for us. Especially as there was a Wedding going on as well, so you guys were so busy. Our room was lovely, comfortable and clean. Thank you

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Thank JKom2014
HighfieldManagement, General Manager at Highfield Park, responded to this review

Dear Guest, Thank-you for taking the time to review your stay. I am delighted Leanne looked after you and I will ensure that your comments are passed on to her. We hope to welcome you back in the future. Kindest Regards Kirsty Ewart General Manager

various
Reviewed 25 October 2016

Just a quick overnight stay, this is a surprisingly inexpensive hotel, rooms are basic but functional, food was good and the staff very helpful. I will definitely go back next time I am in the area. It's a bit out on its own but fine for a night.

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Thank roderrs
HighfieldManagement, General Manager at Highfield Park, responded to this review

Dear Guest, Thank-you for taking the time to review your stay of Highfield Park. We hope to welcome you back soon. Kindest Regards Kirsty Ewart General Manager

Benfleet, United Kingdom
Reviewed 24 October 2016

I Booked this hotel on a wowcher deal for my husbands birthday, we arrived at about 2.30 pm, check in was easy, we were given the key card to room F41 in Fir Tree Court, I was a little apprehensive as I had read some pretty poor reviews prior to going, the room was right at the end of the...

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Helpful?
Thank JulieC1964
HighfieldManagement, General Manager at Highfield Park, responded to this review

Dear Julie, Thank-you for taking the time to review your stay at Highfield Park. We hope to be able to welcome you back in the future. Kindest Regards Kirsty Ewart General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This elegant main house, in the style of Queen Anne is set in 35 acres of beautiful parkland on the Hampshire border. Whether you stay at the main house or Fir Tree Court, it's the perfect place to rest your head. Highfield Park has so much to offer. With 58 bedrooms and 15 meeting rooms we are more than just a hotel. Our bar and restaurant provide menu options to suit all. And recently introducing an all new completely organic wine list that will open your eyes to excellence of English wines. Highfield Park is ideally situated between Reading and Basingstoke, easily accessible from the M3, M4 and M25 motorways with Bracknell, Guildford and Slough all within a 20 mile radius. So whether you are looking for a comfortable room to spend the night on your business travels, or a night of peace and quiet away from the hustle and bustle of town Highfield Park is your local independent hotel. ... more   less 

Additional Information about Highfield Park

Address: Church Lane, Heckfield RG27 0LG, England (Formerly De Vere Venues Highfield Park)
Region: United Kingdom > England > Hampshire > Heckfield
Price Range: $51 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Highfield Park 4*
Number of rooms: 58
Reservation Options:
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Also Known As:
De Vere Venues Highfield Park Hotel Heckfield
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Questions & Answers

Here's what travellers have asked, with answers from Highfield Park staff and other travellers.
3 questions
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Questions? Get answers from Highfield Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a walk around this grounds”
 of 5 bubbles smartcookie50, 2 Jan 2017 | Read review
“Fir Tree Court F41, very quiet even if there is a wedding party.”
 of 5 bubbles JulieC1964, 24 Oct 2016 | Read review
“ASk for hotel room not annex”
 of 5 bubbles margaretf1, 30 Sep 2016 | Read review
“Ask to pay another £25 to get a room in the main hotel. Only available during the week when no weddings are being held.”
 of 5 bubbles paullimmer, 26 Aug 2016 | Read review
“Try to book in the main house not Fir Tree Lodge (old stable block).”
 of 5 bubbles L814UZsarahl, 17 Aug 2016 | Read review
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