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Hilton Rose Hall Resort & Spa

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Hilton Rose Hall Resort & Spa
Hilton Rose Hall Resort & Spa
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2,457 Reviews from our TripAdvisor Community

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Showing 2,410: English reviews
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Reviewed today NEWvia mobile

Food was really good but room service is extra, need a reservation for the restaurants except for buffet and room service included in an all inclusive would have been nice. My room's ceiling fan didn't work, toilet ran even after I called them to fix. Staff was pleasant and efficient except for front desk.

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Helpful?
Thank Rosemaria P
Kingston, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

We just returned from 2 weeks at the hotel and really liked our cool room with a great bed and bedding . It's a special place with very friendly staff, six restaurants with excellent food and many fun bars. I especially liked the Moonstone Bar for great service. Please tip the bartenders and wait staff! The buffet chefs go out...

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7Thank ron091
About Hotel's Favourite Review
Semone G, Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments to which we will share with our team. We are elated to hear that you enjoyed your vacation with us and the services offered by our associates. Looking forward to seeing you next year. Kind regards,

Augusta, Georgia
Reviewed yesterday NEW

We recently visited with my wife and 3 kids (7, 11, and 13) for four nights. It was some business as I was attending a meeting but mostly fun with the family. We did not do any of the tours but chose to relax at the resort. My kids loved the lazy river and slides and never seemed to tire...

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Helpful?
Thank EGAme
A TripAdvisor Member
Ottawa, Canada
Level Contributor
17 reviews
9 hotel reviews
3 helpful votes
Reviewed yesterday NEWvia mobile

As a Hilton Honours member the service was amazing. The food was great, jerk pork/chicken, to the pizza , buffet to all the other restaurant. Denny from the buffet at breakfast he was very nice and always made sure we had everything. Coffee bar was just and extra luxury for us which was great. Also the Director of foods and...

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Thank A TripAdvisor Member
Las Vegas, Nevada
Reviewed yesterday NEW

Hilton Rose Hall Resort is really beautiful! The people are very friendly. 4 of us went there for the day. We were there about 5-6 hours. VERY relaxing! The men went sailing. It was a very quick trip but they enjoyed it. I found lots of spots for great pictures! The water was great and very pretty! The food was...

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Thank 19Teresa19
Bathgate
Reviewed yesterday NEW

Our second visit and hopefully one of many more to come. Lovely location right next to Cinnamon hill golf course, lovely early morning walk around there. The staff were fantastic, especially in Fresh the buffet restaurant. Food was of a very high quality and always provided a challenge when deciding what to eat at each sitting. The rooms were very...

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Helpful?
Thank Toothpaste_kisses
Amherstburg, Canada
Reviewed yesterday NEW

Our family stayed here Feb 11-18. I can honestly say I have never had such a wonderful vacation. From the bus ride to the resort to check in and our wonderful week there. The grounds are so well kept. The beaches were always clean, and the crew that cleaned them kept us well entertained. The drinks were plentiful and always...

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Thank thecranes2017
Reviewed yesterday NEW

Carrie-Ann at Mangoes was always going out of her way for our comfort - she is A++; Denny at Fresh and the amazing staff always called us by name and made everything just THAT much better A++; Our housekeeping staff - Nicola, Hyacinth and Julie-Ann greeted us every morning and updated us as to how everyone was doing that morning...

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Thank Tracey G
Atlanta, Georgia
Reviewed yesterday NEWvia mobile

I enjoyed my stay at the Hilton. The room was clean and comfortable. We had a nice view and the patio was a good resting place. The food was fresh and delicious! Most of the entertainment was enjoyable. During the day it was difficult to find a place to lounge because people would leave towels on beach loungers while they...

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Thank brenderwright
East Longmeadow, Massachusetts
Reviewed 2 days ago NEWvia mobile

We were all very impressed with our vacation at Hilton Rose Hall. We visited with our 2 kids, ages 15 & 13 for 6 nights. We would love to return again, we loved the food, the beach, the lazy river, the people and the hotel overall. Food-buffet was really great. We did every breakfast and dinner at the buffet except...

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Helpful?
3Thank Pokermama69
Semone G, Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. Our staff members take pride in their jobs and always strive to achieve 100% guest satisfaction, we are delighted to know that they were amazing and went above and beyond to make your stay a memorable one. We do appreciate your feedback and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities

Additional Information about Hilton Rose Hall Resort & Spa

Address: Rose Hall Rd, Rose Hall, Montego Bay 000000, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Price Range: $329 - $703 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Rose Hall Resort & Spa 4*
Number of rooms: 488
Reservation Options:
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Also Known As:
Hilton Rose Hall Resort And Spa
Hilton Rose Hall Hotel Rose Hall
Rose Hall Hotel
Hilton Hotels Montego Bay
Hilton Rose Hall Resort & Spa Jamaica - Montego Bay
Hotel Style:
#3 Family Hotel in Rose Hall
#4 Spa Hotel in Rose Hall
#4 Romantic Hotel in Rose Hall
#4 On the Beach Hotel in Rose Hall
#5 Luxury Hotel in Rose Hall
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Rose Hall Resort & Spa staff and other travellers.
856 questions
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Questions? Get answers from Hilton Rose Hall Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a mountain or golf course view, and a high floor.”
 of 5 bubbles Toothpaste_kisses, 25 Feb 2017 | Read review
“if you have little ones with you I would ask for a room on the back side of the hotel so your room is not facing the entertainment.”
 of 5 bubbles thecranes2017, 25 Feb 2017 | Read review
“Noisy if facing the pool, quiet if facing outward east or west..highest floor is 7.”
 of 5 bubbles johnsview, 23 Feb 2017 | Read review
“ocean view”
 of 5 bubbles newyorkjustin, 22 Feb 2017 | Read review
“Ask to be on the outside of either wing (either facing golf course or facing lazy river/tennis courts). Much quieter”
 of 5 bubbles relaxingonthebeach, 22 Feb 2017 | Read review
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