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Hilton Rose Hall Resort & Spa

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Hilton Rose Hall Resort & Spa
Hilton Rose Hall Resort & Spa
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2,734 Reviews from our TripAdvisor Community

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Showing 2,683: English reviews
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Indianapolis, Indiana
Reviewed yesterday NEW

The food was good, staff was very attentive and prompt to any issues, hotel provides tour of the island services that are great. This place is one of a kind and yes I will be returning this winter to get away from the cold

Review collected in partnership with Hilton Hotels & Resorts
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Thank E2727NKkevinm
Metropolis, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

We just wanted two things for spring break, sun and beach. The Hilton Rose Hall served it's purpose and more. The entire property was maintained will and the staff was one of the friendliest places we have encountered. It's located 20 minutes from the airport which was great, we landed at 11:30 and on the beach at 1:30. All we...

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3Thank Weezels1
About Hotel's Favourite Review
Chrisann C, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We hope to see...

Baltimore, Maryland
Reviewed yesterday NEW

I had a wonderful stay at the Hilton Rose Hall. I was there on business. The staff is very friendly and helpful. The drinks were excellent and so was the food. The room and overall hotel was clean and beautiful. I'm planning a return for pleasure

Review collected in partnership with Hilton Hotels & Resorts
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Thank James C
Reviewed yesterday NEWvia mobile

Jameal, Shineka, Sakilo, Pauline made the trip so much fun and provided excellent service!!! Give them a raise!!! Excellent employees!!!! Made everyday fun filled! Resort was very clean and comfortable, food excellent, beds comfortable. Overall wonderful relaxing trip!

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Thank jameal22
Reviewed 2 days ago NEW

Heavy traveler, Hilton Diamond member, vacation was really impacted by poor wireless during our 6 day visit. Would be nice to disconnect from technology on vacation but reality today is that communication with devices is important and our family of 4 were disconnected for days. Got to know the IT guy well but he was not able to keep wireless...

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Helpful?
Thank John J
Chrisann C, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are truly sorry that we did not meet your expectations and we do appreciate your feedback and your comments to which we will pass on to our Management Team for corrective action. We do hope that you will allow us to host...

Atlanta
Reviewed 3 days ago NEW

Our family needed a nice break after a few months of family medical crises. We found it at this all-inclusive Hilton resort. Lovely setting. Kind staff. Great food and drinks. My 6 year old LOVED the lazy river and pool slides (hard to get him to go anywhere else). We were content to stay on the property, but took an...

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Helpful?
1Thank Emily B
Chrisann C, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. There were some other areas that you provided feedback on and we do appreciate you letting us know as this...

Reviewed 4 days ago NEWvia mobile

The stay here has been amazing! The staff are really nice and the food is good too! Especially O'Dene at Seaside Grill and Jameal in Entertainment. Very kind souls! The resort has plenty to do and we didn't even get to do everything but we have already decided to plan a visit.

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1Thank Ahja S
Chrisann C, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. Our staff members take pride in their jobs and always strive to achieve 100% guest satisfaction, we are delighted to...

Reviewed 4 days ago NEWvia mobile

We went to the Hilton Rose Hall as a day excursion activity. We were a group of 15 people. We had an amazing time. Shanta and Adrian were awesome and made our day perfect. I will definitely come back for a longer stay.

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1Thank Kim P
Chrisann C, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. Our staff members take pride in their jobs and always strive to achieve 100% guest satisfaction, we are delighted to...

Phoenixville, Pennsylvania
Reviewed 4 days ago NEW

We stayed at the Hilton Rose Hall over Easter break (April 2017). The weather was great, although the ocean was choppy compared to another time we had been there and it was calm. I am sure it was due to the windy weather while we were there. The room was very, very, nice with a great view. The food was...

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Helpful?
Thank byphx410
Chrisann C, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. Our staff members take pride in their jobs and always strive to achieve 100% guest satisfaction, we are delighted to...

Reviewed 4 days ago NEW

Check in was easy and we appreciated the complimentary beverages (choices of alcoholic or non-alcoholic)! The room was nice -- a top floor with the panoramic view of the sea to the left, the pools ahead, and the mountains to the right. Although the sink was slow and the toilet seat was loose, it was quickly and properly repaired. The...

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Helpful?
Thank Saundra D
Chrisann C, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. Our staff members take pride in their jobs and always strive to achieve 100% guest satisfaction, we are delighted to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities

Additional Information about Hilton Rose Hall Resort & Spa

Address: Rose Hall Rd, Rose Hall, Montego Bay 000000, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Price Range: $318 - $676 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Rose Hall Resort & Spa 4*
Number of rooms: 488
Reservation Options:
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Also Known As:
Hilton Rose Hall Resort And Spa
Hilton Rose Hall Hotel Rose Hall
Rose Hall Hotel
Hilton Hotels Montego Bay
Hilton Rose Hall Resort & Spa Jamaica - Montego Bay
Hotel Style:
#3 Family Hotel in Rose Hall
#4 Spa Hotel in Rose Hall
#4 On the Beach Hotel in Rose Hall
#4 Romantic Hotel in Rose Hall
#5 Luxury Hotel in Rose Hall
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Rose Hall Resort & Spa staff and other travellers.
928 questions
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Questions? Get answers from Hilton Rose Hall Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Partial ocean view worked well for us.”
136emilyb, 27 Apr 2017 | Read review
“Top floor. Not sure of the side, but try to get the panoramic view! ($30/night upgrade, I think. Flirting = free upgrade!)”
344saundrad, 26 Apr 2017 | Read review
“Try to get status or use points”
SPGenthusiast, 25 Apr 2017 | Read review
“Higher floors on side easy and west wings - avoid interconnecting rooms”
HelenD765, 23 Apr 2017 | Read review
“If you don't splurge on ocean-front view, then ask for a view of the golf course.”
205melissah, 22 Apr 2017 | Read review
5 of 5