We had the best time at this resort. The staff is incredibly welcoming and helpful. Tameka was our ambassador and she hooked us up with shuttle service to and from the airport, cabana rental and anything else we needed. Our butlers Paul and Garcon checked in with us several times a day to be sure we had everything we needed to enjoy our stay. Cerrano at the beach was above and beyond. Cannot say enough about Cerrano's hospitality. Delando got our teenagers to join in on the activities and meet others to hang with for the week. Jermaine was our favorite server. So much fun. The restaurants were really impressive and there were so many we didn't even get to try them all. So many great choices. The Jerk Hut and The Pelican were perfect for lunch and the variety at Orchids for breakfast buffet every day was top notch. There wasn't a restaurant we didn't like. Moonstone and LeBouchon were our favorites. This resort was sold out and it never felt crowded. Always a spot to enjoy at the pool or the beach. The nightly entertainment blew us away. The entire staff works hard to make this resort fun, clean and memorable. We can't wait to come back!…
We travelled here for a 2 week holiday which had been delayed by Covid. Room was a decent size. We were in c block which is the newest - evening entertainment is always at this area but finishes by 930pm so doesn’t disturb. Restaurants all good quality - staff very friendly and work so hard to make sure you enjoy your stay. Shout out to all the restaurant and pool/water sports teams. You made my children feel very welcome!
Rooms were beautiful and the view was spectacular. Large bathroom, with a standing tub, walk-in shower, double sink, and a toilet separated with a door for privacy. We were at Jewel for 7 days and we were not disappointed at all by the selection of foods/ drinks. Great breakfast food selection including fruits, pastries, drinks (hot, cold, smoothies, mimosas, etc.) Lunch is the same: Great assortment of items for lunch that you can order at the bar or you can order when you’re on the beach from the staff. Dinner: Great eat dining options and also lots of buffet-type/take away options. If you don’t see it, ask a staff member and chances are they will help you find it. BTW Our package included room service but we never used it. We loved coming outside too much to enjoy the resort/beach; maybe next time. :-D. Staff: AMAZING!! Overall, the staff members were extremely helpful, friendly and accommodating. GROUNDS: Beautiful! I’m sorry I didn’t explore more. I would definitely recommend this resort to others and would visit again. A special thank you to the staff for making our stay an awesome one …
Excellent resort for Families. From arriving here to leaving you will have a great time. Getting from the airport to the resort is quite easy if you book ahead with a transfer company, I recommend TCJ Tours, they have good rates and were outside the airport waiting. Its a short ride to the resort with very nice scenery along the way. Finally at the resort the staff give you a warm Jamaican welcome, check in is easy. Rooms are clean and modern, given this resort is also fairly new. Property is clean and well kept by the grounds men. Food options are all delectable especially the jerk lunch. Dine in restaurants have great choices also. being a family resort there is lots to do for both children and adults, the staff put much effort and energy into keeping up the tempo. I have nothing bad to say about this resort, and would not hesitate to recommend to others. For excursions the horse rides and luminous bay is a must see, you can contact the same company TCJ Tours, really excellent service.…
My boyfriend and I vacationed here from 7/22-7/29. This was our very first all inclusive resort stay and as soon as we arrived at the resort they made us feel at home. We had the premium oceanfront junior king suite and they had our luggage delivered to our room. The hospitality from the staff, the dining areas, the security guards was immaculate. I worked with guest services to arrange a romance package for my boyfriend for his birthday. They setup a private dinner for two on the ocean gazebo with a private server. The same night they decorated the room with rose petals and had champagne with chocolate covered grapes waiting for us when we returned from dinner. The package also included a couple massage and a private cabana with a private server. This was the best hotel stay I have ever been at and definitely would not hesitate to stay here again. We felt like royalty to say the least.…
The place is beauty and very well kept. The staff is constantly cleaning and so friendly. They treat you like royalty. They have nightly entertainment & is a great environment for family and singles. The beach is beautiful and clean. It’s all inclusive and have some great restaurants, Italian was my favorite.
What an amazing vacation! My wife and I stayed at Jewel Grande for our anniversary. I can do nothing but rave about this place! We stayed in a junior suite with an ocean view. The views were incredible! The private beach was so beautiful. Chairs were always available and there was plenty of wait staff to grab you a drink or two (or ten). The food options here were amazing! For restaurants, I personally recommend JamMex as the oxtails and tostadas were as delicious as anything I've ever had. But if you want the true star of the show, then you wait for the clock to strike 12:30pm and get in line for the Jerk Chicken Station. Served daily until 5pm, it's definitely a huge hit with all who stay here. The swim-up bar is another amazing feature. I read a bunch of reviews about this before choosing where to stay. There were a lot of comments about a bartender named Special K. I honestly felt like I was meeting a celebrity when finally got my first drink. The guy is as charismatic as they come. Full of life and great at remembering names. The entertainment each night was very impressive. The cultural shows with the dancers were our personal favorites. The dance party on the 2nd floor rooftop were great each night as well. Jewel Grande was a wonderful place to stay. They made our stay here as special as any trip we've ever been on. I cannot recommend it enough!…
My husband and I went there for a getaway trip and the place was wonderful. It was mainly the staff that made the experience such a wonderful experience. We had a romantic dinner on the beach and our waiter, Stewart, was amazing. He definitely made our night special. The front desk staff were very welcoming and the bell services were just friendly people. We enjoyed the food, the ambience and the view. This is going to be my choice of stay next time I visit Montego Bay.
We stayed at the Jewel Grande – Montego Bay from 7/2-7/10 – our stay was voted a 10/10 by the entire family! We stayed in an oceanfront 2 bedroom butler suite and could not ask for better views or better assistance. Denton and Aston were assigned as our butlers and were extremely helpful! From a private tour while our room was being prepared, to assistance with the amazing dinner reservations, to ensuring every last need was met – Denton and Aston delivered! All of the resort staff was incredibly helpful, professional, respectful and fun! The resort was spotless, the food was delicious, and every moment was relaxing – we are looking forward to booking a return trip in 2023!
Absolutely wonderful, the staff is very polite and helpful. The variety of food is overwhelming and delicious. amazing resort and I can't wait to visit again. This resort will meet the needs of everyone in your family and it's also Excellent romantic setting for couples.
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