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Chevin Country Park Hotel & Spa

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Chevin Country Park Hotel & Spa
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1,554 Reviews from our TripAdvisor Community

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Showing 1,553: English reviews
England
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed yesterday NEW

Spent the day at the spa and felt that there was something lacking with the customer service. When we arrived at the spa reception there wasn't anyone there but a number of the spa staff came out of a door and completely ignored us standing waiting at reception. When we were eventually dealt with the lady was very pleasant and... More 

Helpful?
Thank Surfer1234
Aylesbury, England, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 days ago NEW

I first saw this hotel back in late august when I came here with my sister to view potential wedding venues for my nephew. we immediately warmed to the Scandinavian style décor and beautiful setting nestling in the Chevin hills and all its wonderful scenery. Both before and on the day the staff were very attentive and friendly and my... More 

Helpful?
Thank NickB1958
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

WOW....what a lovely review Your review really does make a difference to our hotel and all the team members here at the Chevin. My team and I would love to see you both back here very soon, once again thank you. When you are ready for another 5star stay please email me directly anytime, see you very soon kind regards... More 

Leeds, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW via mobile

We went for a Sunday lunch and they had thoughtfully allocated us a private dining room for a private dining experience. Great food, accommodating staff, sensible pricing. Made for a good celebration.

Helpful?
Thank Rachel C
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

Wow.....thank you, thank you and thank you The team and I are so happy you had a 5 star lunch with us, The team and I would love to see you back to the Chevin very soon Kind regards Mark and the team GM.chevin@crerarhotels.com More 

Level Contributor
100 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 week ago NEW via mobile

Having lived in Leeds all my life I was suprised I had not heard of this place before. It was beautiful. We plumped for the ultimate spa deal. Had 2 treatments fantastic afternoon tea prices at a very reasonable £9.50 and amazing 6 course tasting menu at night. Location and rooms were beautiful we will be back again.

Helpful?
Thank Niki M
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

WOW...what a way to start the day,First of all thank you for taking the time and trouble to put your wonderful 5* review onto the tripadvisor website Your feedback really does make a difference to us here at the Chevin, I will of course discuss your wonderful feedback with team here and pass on your kind words. We hope to... More 

Leeds, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago NEW

We came here for my partners 40th birthday. I had booked one night but wanted to add an additional night. I contacted them via email and Mark the GM responded to me directly and contacted me by phone to provide what options i had. Cat then followed this booking up for me. On arrival we were greeted by warm fires,... More 

Helpful?
Thank joyfish1
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

First of all thank you for taking the time and trouble to put your wonderful feedback onto the tripadvisor website (so the whole world can see) Second of all and most important of all thank you, thank you and thank you for such an amazing review...... it goes without saying 'come back soon'. When you are ready to return please... More 

Manchester, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

The obvious selling point for this hotel is its location and its grounds which are lovely, and people will obviously pay for the inclusion of the spa facilities. Once you look past all that and the log cabin facade, though, it really lacks the attention to detail that should be present in a hotel at this price point. We had... More 

Helpful?
Thank Michael_Pollitt
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

Thank you for your feedback my team and I are sorry your stay with us wasn't perfect, I'm also sorry we didn't get chance to discuss this with you before you departed. Please could you email me your contact number and when would be a good time to call you. Kind regards Mark and the team GM.chevin@crerarhotels.com More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

This is a familiar place to us as we got married here 10 years ago and have stayed a few times since. We were underwhelmed on our last visit but this time was much different. My first visit here was 25 years ago at Christmas and I fell in love with it's winter magic. I'd forgotten how lovely this place... More 

Helpful?
Thank Carolyn S
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

first of all thank you for coming back to stay with us...... second of all Thank you so much for putting your very detailed feedback onto the tripadvisor website, I will discuss all your comments with the team here at the Chevin the team and I are so happy you had a enjoyable stay. It goes without staying if you... More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Stayed one night while on business trip. Arrived on day it has snowed but all paths and roads in the hotel grounds had been cleared. Used the pool and spa. Very clean and pool was a nice temperature. Ate in the bar where the service was quick and food was good. Had a woodland room which was very spacious, warm... More 

Helpful?
Thank Kathryn F
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

Thank you so much for putting your lovely 5* feedback onto the tripadvisor website, I'm looking forward to discussing your comments with the team here at the Chevin the team and I are so happy you had a great stay. It goes without staying if you are ever in the area again please email me directly kind regard Mark and... More 

Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

We only stayed for one night in one of the woodland rooms. It seemed unusual to stay in an English version of a log cabin set in woodland, so close to the main building. The room was quite small and did need a bit of TLC. This is fine for a night especially if you are flying from Leeds Bradford... More 

Helpful?
Thank Samantha H
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

First of all thank you for taking the time and trouble to put such a very detailed review on to the tripadvisor website. Second of all I'm sorry your stay wasn't amazing from start to finish, my team and I will take onboard your feedback. if you are ever in the area again please email me directly before booking your... More 

1 review
Reviewed 2 weeks ago via mobile

Between family members, we decided to have a joint birthday meal for my daughter and mother. Although the staff were welcoming, the hotel was cold and obviously in need of renovation and cleaning. The toilets were clearly particularly neglected. We had confirmed our meal choice through several phone calls. However, we were told when ordering the meals that had previously... More 

Helpful?
Thank Jacqui W
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

Please let me start of by saying how sorry my team and I are that your stay was not perfect from arrival to departure. The last thing I want to do during this response is make up any excuses as to why these issues happened however I would love the chance to discuss this feedback with directly if you would... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Chevin Country Park Hotel & Spa

Address: Yorkgate, Otley LS21 3NU, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Otley
Price Range: $74 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chevin Country Park Hotel & Spa 3*
Number of rooms: 55
Reservation Options:
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Also Known As:
Chevin Country Park Hotel Otley
Chevin Country Park Hotel And Spa
Chevin Country Park Leeds
Chevin Hotel Lodge
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Questions & Answers

Here's what travellers have asked, with answers from Chevin Country Park Hotel & Spa staff and other travellers.
14 questions
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Questions? Get answers from Chevin Country Park Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a different hotel”
 of 5 bubbles NSC666, 17 Nov 2016 | Read review
“There are executive rooms with their own hot tubs but these seem to book up in advance so if you want the extra book early!”
 of 5 bubbles 928HelenB, 16 Nov 2016 | Read review
“Forest rooms are great, but easier access to restaurant and spa from main block rooms.”
 of 5 bubbles Iansdad2015, 16 Nov 2016 | Read review
“We stayed in room 9 in the main building and although it was very dark it was in a good spot very close to the spa building”
 of 5 bubbles Hev54, 4 Nov 2016 | Read review
“All rooms are amazing”
 of 5 bubbles Love_Holidaying76, 31 Oct 2016 | Read review
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