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Maxims

Hotels.comUS$674*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Maxims
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102 Reviews from our TripAdvisor Community

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Showing 93: English reviews
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Singapore
Reviewed 3 days ago NEWvia mobile

Stayed at deluxe room for 1 night at level6. Queued 20-30minutes to check in from 2:30pm with 4-5 counters open for check in. Check in process take too Long, it is time for maxim to upgrade booking/checking in system. At 3pm, room is not available for check in, and was asked to wait but with no estimated of time of...

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Thank LBTEO
Reviewed 6 days ago NEW

There ain't lots of hotels to choose from at Genting Highland. The hotel is pretty cool, just that the room I gotten is not facing the scenary and it is low level, can't capture the good view of the morning sun rise. The breakfast is at the Genting Grand Hotel. Just in case anyone need to know, there is no...

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Thank Jim K
Reviewed 1 week ago via mobile

Stayed in Oct'16 and was amazed by the room. Called for another reservation on April'17, through World Card Reservation Center. Was informed the room is the same as shown in the website however it is not, and they never ask for the bed arrangement (Single or King size) and smoking/non smoking room. During check in, request non smoking room and...

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Thank Low K
NickMah, Social Media Team at Maxims, responded to this review

Dear Low K, We are very sorry to hear about your recent stay experience with us. Can you please kindly reply to our private message and furnish us more details on your room booking for us to investigate further? Looking forward to hear from you. With renewed apologies, Nick Mah

Reviewed 2 weeks ago via mobile

business class amenitites . pleasant stay and spacious room..bed was very comfy. toilet is spacious. swimming pool on the 18th floor. big led tv with many channels..elle brand wash soap and shampoo. good view of genting.

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Thank Andrew O
Malaysia
Reviewed 2 weeks ago

Former was called Highland Hotel and it's open for public because last time all their members were only had their rooms at Genting Hotel now is Genting Grand Hotel . But now most of their rooms were reserved for their VIP and above members . It's very clean room and is a quite comfortable hotel .

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Thank Yoki S
kuala lumpur
Reviewed 14 April 2017 via mobile

Formerly known as highland hotel. It's the best hotel among the others. Clean and very near the casino. Toiletries are provided. The mattress are soft and comfortable. But, two nights can't sleep well although very tired and sleepy, feel hot and stuffy. Luckily Aircond is provided. But is better if the fresh air comes from the windows

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Thank winniechan7876
Jakarta, Indonesia
Reviewed 8 April 2017

Stayed in Primier room. Check-in and out was smooth and there is a staff guiding us asking what we need. Bed and bathroom is clean but no bathtub. Very near to casino and easily can find eating place on basement of the hotel. Toiletries are superb, I think better than Genting Grand.

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Thank HoeiKun
Singapore, Singapore
Reviewed 23 March 2017

Was checked in by a receptionist by the name of Carey Tai, friendly and courteous with a smile. Check in was very smooth and fast. However, I realised that there is expired Coke in the minibar fridge. I have written a note for the housekeeping staff. But sadly, either they dont understand English or can't be bothered, the expired Coke...

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Thank Yodo86
Copenhagen, Denmark
Reviewed 21 March 2017

We stayed in one of the Premier rooms, with a fantastic mountainside view. The bedroom was nicely furnished with bar fridge and nespresso coffee machine. The safe was a doddle to use, no having to preset codes. Ironing board, iron, bathrobes & slippers for guests use . The bathroom was really nice with twin sinks, the toilet has it's own...

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Thank spark41
Reviewed 11 March 2017 via mobile

A great hotel, which offers free room wi-fi and beautiful mountain view. The room is clean and furnitures are well maintained. The bath room is big with good quality toiletries as compared to First World Hotel and Resort Hotel which I had previously stayed.

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Helpful?
Thank Peck T

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Food & drink at the hotel
Good Friends Restaurant
Good Friends Restaurant
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Impeccable service, a splendid array of dining venues and lively entertainment are some of the activities that are bound to make yours a pleasurable stay and enjoyable trip up at the peak. ... more   less 

Additional Information about Maxims

Address: Genting Highlands Resort, Genting Highlands 69000, Malaysia (Formerly Highlands Hotel)
Region: Malaysia > Pahang > Genting Highlands
Price Range: $267 - $1,508 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Maxims 5*
Number of rooms: 745
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Maxims staff and other travellers.
6 questions
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Questions? Get answers from Maxims staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose Higher Floor and Mountain View is Better”
  • View from the room
  • coffee Maker is Available
  • Lots of TV Channel Selection
  • Clean Bathroom
  • Bathroom
HoeiKun, 7 Apr 2017 | Read review
“Ask for higher rooms for a chance of better view and quieter, and ask for mountainous view.”
Yodo86, 22 Mar 2017 | Read review
“Most rooms have great views of either the main Genting area ( fronting Maxims and Genting Grand ) or the mountains”
  • Comfy beds - premier room
  • Long walkway with ambience music
  • Nespresso Machine
  • Samsung Smart TV in room
  • 3 capsules a day - additional @ RM6 each
Potluck78, 22 Jan 2017 | Read review
“If preferable, reserve for non-smoking, high floored or mountain view room. According to staff, there're only few room with bath tub.”
  • bathtub
  • bathroom
  • mountain view room
sql_lien, 31 Dec 2016 | Read review
“Rooms face the cable cars”
  • View from room
  • Bathroom
  • Room
  • Bathroom
  • View from room
  • View from room
  • Room
Phils00n, 20 Nov 2016 | Read review
5 of 5
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US$674* /night
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Prices are for 1 room, 2 adults
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