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Medina Palms

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292 Reviews from our TripAdvisor Community

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Showing 266: English reviews
Reviewed 3 days ago NEWvia mobile

The medina palms have an exquisite outdoor pool with a magnificent cal view of the beach. In addition, to the lunch in the outdoor seating area, next to the pool with a variety of dishes. Finally, the spa was extravagant with the experienced therapists and the option of an outdoor spa in specific times of the year.

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Thank Mohammed A
London, United Kingdom
Reviewed 2 weeks ago

We came here after a strong recommendation and it was nearly brilliant .The only problem we had was the management (despite being open 3 years )still hasn't worked out the logistics of how to give customers service out of sight of the main restaurant .In order to maximise profits I assume Medinah wants to sell drinks and lunches ?The main...

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Thank tasty1111
Reviewed 2 weeks ago via mobile

First time to Kenya and this place provided a very good first impression. Right on the beach and with spotless rooms and staff only too happy to help. Stayed over New Years and the beach party was something special too. Food good and service is fine, good spot for kite surfing also.

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Thank Mazpazi
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 3 weeks ago via mobile

Visited Medina Palms during a recent visit to Watamu with my girlfriend. Food at Amandina was meh and average, however, the level of service is fantastic. Cannot say enough good things about the professionalism and attentiveness of the hostess Fauziya, manager Victor, and Kazungu at the beach bar - all went above and beyond in ensuring we had a great...

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1Thank A TripAdvisor Member
Nairobi, Kenya
Reviewed 4 weeks ago

Great place with the option of self or chef cooking, though we opted to eat out. Friendly and courteous staff, the swimming pool is awesome, the sea food and meals are fresh and tasty, top most security within the premise

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2Thank JumbaENDEGWA
Nairobi, Kenya
Reviewed 4 weeks ago via mobile

Medina was a welcome relief from the usual at the coast. It's a perfect blend of feeling at home while still enjoying the hotel experience. The infinite pools ensure that it's never too crowded at any pool. Nice stretch of beach as well and were lucky to see dolphins not too far offshore.

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2Thank Wanderingleg
Nairobi, Kenya
Reviewed 4 weeks ago

We have been to Medina several times now and each time we are so thrilled with our experience and it gets better and better. I took my family who was visiting from the US to Medina in early June, and just returned again with my fiance last week. The level of customer service, amenities, food, drinks, location--is beyond excellent. I...

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3Thank sgloss487
Nairobi
Reviewed 30 November 2016 via mobile

My sister and I arrived there late on that day. We were received warmly by simon at the reception, he was really nice. Showed us to our apartment, explained to us everything we needed to know. When we got to the apartment was so cozy and felt like home. The kitchen was well equipped, the fridge had milk too (amazing)....

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3Thank Judy K
Rosie L, Marketing at Medina Palms, responded to this review

Dear Judy K Wow! Thank you so much for such a wonderful review. We're so delighted you rated your stay at Medina Palms your best holiday! We're so pleased you enjoyed your holiday with us, and managed to take part in many of our activities we offer. We're already looking forward to your return in order for you to take...

London, United Kingdom
Reviewed 25 November 2016

My girlfriend and I returned to Medina, having visited two year ago. The hotel has become even better. From the moment you arrive you are so well looked after and the staff are friendly and inviting. Nothing is too much trouble. As keen cooks and foodies ourselves we could not wait to savour the fresh seafood in particular (best tuna...

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1Thank George R
Rosie L, Marketing at Medina Palms, responded to this review

Dear George R We're delighted you and your girlfriend enjoyed your return visit to Medina Palms, and thank you so much for taking the time to write such a wonderful review. We're always so humbled to welcome back return guests and we're so grateful for your wonderful words of praise for our chefs! We are constantly updating our menu's to...

Reviewed 23 November 2016 via mobile

Beautiful place,very white and the never ending swimming pool. The water sports options available to residents are very favorable and the in charge Alphonce is ever ready to help with learning and taking you through building your confidence and enjoying the adventure. 5star rating for the staff:Roy (restaurant), Faith(Nemo s cave), Alex & Julius (housekeeping), William and Charo(Beach bar) ,...

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Thank njeri k
Rosie L, Marketing at Medina Palms, responded to this review

Dear njeri k Thank you so much for your review, and we have passed on your kind words to all the staff members you mentioned! We are justly proud of the great service our staff deliver, irrespective of their positions within the hotel, so its always very pleasing to have them individually thanked. We are constantly reviewing our menu's and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Medina Palms is perfectly situated on the powder white sand beach of the Indian Ocean in Watamu, Kenya. This ground breaking hotel offers a range of luxury suites and villas, with views over tropical gardens and pools, tree top level penthouses with inner courtyards, and magnificent beach front villas. The hotel offers fine dining at our signature Amandina Restaurant, the sophisticated Long Bar and Star Lounge, as well as our tropical coffee garden. On site facilities includes Tribe Watersports Centre, a fitness studio, the luxury Sakina Ocean Spa offering 5 treatment rooms, state of the art conference facilities and a choice of exclusive spaces for meetings and weddings. ... more   less 

Additional Information about Medina Palms

Address: Plot No. 2 - Mida Creek Road | P.O. Box 18 - Watamu, Watamu 80202, Kenya
Region: Kenya > Coast Province > Watamu
Price Range: $333 - $734 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Medina Palms 4.5*
Number of rooms: 40
Reservation Options:
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Hotel Style:
#1 Top resorts Hotel in Watamu
#1 Spa Hotel in Watamu
#2 Luxury Hotel in Watamu
#2 On the Beach Hotel in Watamu
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Questions & Answers

Here's what travellers have asked, with answers from Medina Palms staff and other travellers.
7 questions
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Newbury, United Kingdom
5 months ago
Nairobi, Kenya

See all questions (7)

Questions? Get answers from Medina Palms staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I loved the rooms near the reception. We had apartment 33 it overlooked the magnificent pool.”
 of 5 bubbles MissKenya, 20 Nov 2016 | Read review
“All rooms are quite and accessible”
  • A few minutes after arrival
 of 5 bubbles Felisters, 12 Nov 2016 | Read review
“All the rooms seem tranquil and beautifully furnished!”
 of 5 bubbles Gemma_M_O_2014, 31 Oct 2016 | Read review
“The hotel has cottage style rooms where two rooms share a sitting room and a kitchen.”
 of 5 bubbles kimondolw, 30 Oct 2016 | Read review
“"Open " living room concept in the penthouse allows for great sea breeze movement”
 of 5 bubbles Anderstand_goodlife, 17 Oct 2016 | Read review
5 of 5
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