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Turtle Bay Beach Club

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839 Reviews from our TripAdvisor Community

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Showing 783: English reviews
Reviewed 12 September 2016 via mobile

We went with our two kids who had a smashing time. We booked a couple of months in advance and we got upgraded to the Lamu rooms. The hotel organized for us trips to the Gede Ruins, the Butterfly farm and also a very memorable lunchtime show trip. All these were amazing and organized. Our only complaint is that the...

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Helpful?
1Thank Cathy K
DDGM63, General Manager at Turtle Bay Beach Club, responded to this review

Dear Reviewer Thank you for your feedback on your recent family holiday with us. We have noted your comments on the food variety and we shall see what might have changed since your last visit and how this can be improved. Kind regards, Damian

Nairobi, Kenya
Reviewed 11 September 2016

During the cold month of June there was no better location for an amazing Couples Retreat location, than the Turtle Bay Beach Club in Watamu. When most of Kenya was cold and wet, Watamu was warm and the sun even shown making our retreat time really awesome. Moses was great in assisting with the planning of the 101 members in...

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Helpful?
Thank Grace B
DDGM63, General Manager at Turtle Bay Beach Club, responded to this review

Dear Reviewer We are glad that your group felt that they had been well looked after during their stay with us and that it worked well for couples and singles alike. We look forward to welcoming you and your family back at some stage in the not too distant future. Kind regards Damian

Minneapolis, Minnesota
Reviewed 7 September 2016 via mobile

Was there in mid August. And I must say, the service was more than exceptional! 5 stars! The view of the grounds and ocean from the room was incredible. The food was impeccable. We had a late check-in and they saved dinner for us. They even saved lunch for us because we had a late checkout too! The performances in...

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Thank Assumtah
DDGM63, General Manager at Turtle Bay Beach Club, responded to this review

Dear Reviewer Thank you for your feedback on your recent Honeymoon with us. The honeymoon package is a popular one with many newly weds who choose Turtle Bay for their special vacation. e are glad that all went well and we look forward to welcoming you both back. Kind regards Damian

Reviewed 5 September 2016 via mobile

Our holiday got off to a bumpy start when we arrived in Mombasa without our luggage...slight disaster for a family of 5 planning a beach holiday but only having jeans to wear. After panicking that we wouldn't be able to get to Turtle Bay in time for our booked check in, I made a call to Jack on reservations and...

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Helpful?
1Thank LibbyNahimana
DDGM63, General Manager at Turtle Bay Beach Club, responded to this review

Dear Reviewer Thank you for taking the time to write a review on your recent family holiday with us at Turtle Bay. We are glad that in spite of the bumpy start caused by the loss of your luggage the team at Turtle Bay were able to you past that and hopefully left you feeling relaxed an refreshed by the...

Nairobi, Kenya
Reviewed 4 September 2016

I have stayed a couple of time at Turtle Bay the past 14 months. Great location, excellent dive centre in fact one of the better I have dived with worldwide. The reason I am returning to this location is the dive centre and the "all inclusive" package The food is generally good with several options. Free drinks are provided and...

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Helpful?
1Thank josorb
DDGM63, General Manager at Turtle Bay Beach Club, responded to this review

Dear Reviewer Thank you for your views on your recent stay as well as previous ones with us at Turtle Bay. We are glad that you enjoyed the diving as many people do at our very well run dive base. The location of the resort in a marine park really is idyllic especially for snorkelers and divers. We look forward...

England, United Kingdom
Reviewed 3 September 2016

This hotel does not live up to the raving reviews given on this site. The main issue is value for money. The hotel may be 3* but at £140 per night we expected better standards all round; if it had been cheaper a lot of the issues may have been passed off as ‘you get what you pay for’. The...

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7Thank Travel_Like_a_Veggie
BiniWatamu, General Manager at Turtle Bay Beach Club, responded to this review

Dear Reviewer Thank you for taking the time to so extensively review your recent stay at Turtle Bay Beach Club. We are sorry that your stay did not live up to your expectations and we are addressing all the areas that you have highlighted. I remember meeting you at the coffee station and I am sorry that you did not...

Reviewed 2 September 2016 via mobile

We stayed at TBBC for 3 weeks and from the moment we arrived till we left we had an amazing time . We cannot fault the staff and service we received . Christine , Joan , Anthony and Kedenge to name a few were marvellous . The management were always helpful even to the point of letting our friend come...

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Helpful?
Thank Tina M
DDGM63, General Manager at Turtle Bay Beach Club, responded to this review

Dear Reviewer We are glad that you had such an enjoyable holiday. Thank you as well for letting other reviewers know how easy it is to get to Turtle Bay and we look forward to welcoming you both back. Kind regards Damian

Nairobi, Kenya
Reviewed 1 September 2016

I planned our week vacation on Watamu Beach with my two boys based on all the positive feedback and advise what I received from friends and saw on the internet. Arrived to Turtle Bay Beach Club with a great enthusiasm and high expectations. I have to say, the place was just OK, but nothing impressive from the very beginning. The...

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Helpful?
1Thank CasMan21
DDGM63, General Manager at Turtle Bay Beach Club, responded to this review

Dear Reviewer Thank you for your feedback on your holiday with us. We have been through all the areas where you felt our product did not live up to expectations and we hope to improve on them as a result. Kind regards Damian

Reviewed 28 August 2016 via mobile

Had a five day vacation here with my family (2 families) this August 2016. The service staff are great and one Phyllis has super customer relations but the management is failing them. With their greatest reviews being a family friendly hotel, please be warned that they have two huge pools and no lifeguard, they have signs at the pool. We...

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Helpful?
5Thank Alex G
DDGM63, General Manager at Turtle Bay Beach Club, responded to this review

Dear Reviewer Thank you for taking the time to give us your feedback. The incident with the young lady was indeed a tragedy. It was also indeed unfortunate that both the doctor and the ambulance had been called elsewhere at the time of the incident though the Ambulance and Red Cross personnel did arrive to assist with the rescue attempt...

Coast Province, Kenya
Reviewed 26 August 2016 via mobile

I hav been to this beach hotel thrice. My first visit prompted the second and the second prompted the third. It is indeed a paradise with a stretch of white sandy beach with clean see- through waters and amazingly designed hotel rooms. I really enjoyed my stay in all 3 occasions and recommend it to everyone with second thoughts about...

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Helpful?
Thank hussein M
DDGM63, General Manager at Turtle Bay Beach Club, responded to this review

Dear Reviewer Thank you for your feedback and we hope to see you back here some time soon!! Kind regards Damian

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Turtle Bay Beach Club

Address: PO Box 10, Watamu, Kenya
Region: Kenya > Coast Province > Watamu
Price Range: $138 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Turtle Bay Beach Club 3*
Number of rooms: 145
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Also Known As:
Turtle Bay Beach Club Hotel Watamu
Turtle Bay Beach Hotel
Turtle Bay Beach Resort
Hotel Style:
#6 Top resorts Hotel in Watamu
#8 Romantic Hotel in Watamu
#8 Family Hotel in Watamu
#9 On the Beach Hotel in Watamu
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Questions & Answers

Here's what travellers have asked, with answers from Turtle Bay Beach Club staff and other travellers.
12 questions
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Questions? Get answers from Turtle Bay Beach Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lamu room for quiet. Ground floor if you have problems with stairs. If you don't like morning sun, ask for a room with black out curtains...”
 of 5 bubbles cbbp, 9 Nov 2016 | Read review
“A beachfront room will make this property the best it can be.”
  • View from room
  • Beachfront room
  • Beachfront room
 of 5 bubbles TravelWriterKate, 2 Nov 2016 | Read review
“Ocean front room”
 of 5 bubbles philipo35, 1 Nov 2016 | Read review
“Request rooms on upper floors”
 of 5 bubbles MileleNairobi, 27 Oct 2016 | Read review
“Ask Damian to recommend.”
 of 5 bubbles Fergie2011, 16 Oct 2016 | Read review
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