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Quality Inn & Suites

11/06/2017 12/06/2017
1 room 2 adults 0 children
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79 Reviews from our TripAdvisor Community

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Showing 79: English reviews
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Grande Prairie, Canada
Reviewed 1 week ago

This hotel was renovated in 2016, and is very nice, Ask for a back off the highway room. Rooms are large and very comfortable & clean. This hotel has good rates for business people, Gives you a free hot breakfast as well. Anything off the menu can be selected at the attached restaurant.

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Helpful?
Thank Sexykitty
Suzanne L, Assistant General Manager at Quality Inn & Suites, responded to this review

Thank you for choosing to take the time to review our hotel. We are glad to hear that you enjoyed your stay overall. Our team and I hope to have the opportunity to welcome you back again during your next visit to Westlock.

Olds, Canada
Reviewed 1 week ago

The room was fine and check was good. The staff were friendly. Restaurant attached had good included breakfast and the one night I ate there it was good as well. I did have one problem, the TV channels SUCKED. Most of the channels in the guide were 'no subscription' and not very many of the stations u got were HD....

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Helpful?
Thank chickenhawk1959
Suzanne L, Assistant General Manager at Quality Inn & Suites, responded to this review

Hello chickenhawk1959, Thank you for taking time out of your busy day to review your recent stay at Quality Inn and Suites Westlock. We're sorry to hear your experience wasn't what you were expecting & we apologize for the inconveniences you encountered while staying with us. We have been in contact with our television provider regarding the TV chancels. Thanks...

Reviewed 3 February 2017 via mobile

The hotel is pretty old, with no elevator going to the second floor, which makes it really tough if you have lots of luggage. The fitness room is in the basement and is very poor. The rooms are dated and really dark with just one window. The internet quality is average. The staff do a really good job though, and...

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Helpful?
Thank Aaron E
Reviewed 6 January 2017 via mobile

Quite disappointed with the lounge as it never seems open! Unsure if it's due to staffing problems or just a lack of business but 80% of the time we go to stop in they're closed. Even at like 7pm on a Wednesday. ...

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Helpful?
Thank angela R
BestWesternHotels, Corporate Office at Quality Inn & Suites, responded to this review

Hi Angela, so sorry to hear about this. Our restaurant is open, please call the hotel directly for restaurant hours. -Best Western Hotels & Resorts

Stony Plain
Reviewed 4 January 2017 via mobile

First and foremost our stay started with outstanding customer service from the front desk lady, Helena! ☺ She gave us great service and assured that our stay exceeded our expectations!! We stayed in one of the jacuzzi suites and we absolutely loved it! The loft bedroom was a highlight, with a second bathroom. The King sized bed was comfortable, the...

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Helpful?
Thank Lena W
Reviewed 3 December 2016 via mobile

It's not a destination location but the staff is awesome and very friendly ... I could not Complain about the service but the rooms are average at best ... the rooms are extremely basic , I prefer high end traveling but the town does not really cater to high end

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Helpful?
Thank Olesha K
Vancouver Island, Canada
Reviewed 12 October 2016

We stayed here in August for a wedding, and the over all experience was great. There was a housekeeper who had a great sense of humour and made our stay fun. Restaurant was fast and good. We only stayed for one night, but it was a great stay and would stay again. It wasn't too expensive and the room was...

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Helpful?
Thank Meandu2123
Medicine Hat, Alberta
Reviewed 18 August 2016

Nice Hotel. But I might as well be sleeping on the floor. That's how hard the beds are. Talk about behind the times. What did they get a sellout price on the only mattresses that other hotels would never use. I got a good rate, I'm staying in town for a few weeks or more. Ill use the money I...

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Helpful?
1Thank Frankdeg
Calgary, Canada
Reviewed 15 August 2016

Room was clean & comfortable. Arrived at 2:30p and told no rooms until 3pm check-in time. Free breakfast was good (2 hot choices + continental) but service was slow (and restaurant wasn't busy). No elevator but we had a room on the main floor (exterior entrance with parking right outside the door). No entrance to hotel lobby from the back...

Review collected in partnership with Best Western
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Helpful?
Thank Debbie B
Vulcan, Canada
Reviewed 26 July 2016

I noticed right away that this was a hotel that catered to work crews. That means the guests would be a little rough on the rooms but that does not have to mean a bad review. The first room assigned to me stank of cigarette smoke despite being a non-smoking room. I requested a different room and the front desk...

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Helpful?
Thank Linens2lace

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Banquet Room
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Get more value for your hard-earned money at the non-smoking Quality Inn & Suites® hotel in Westlock, AB near the Westlock Pioneer Museum. We make it easy to focus on the people and travel memories that really matter by offering easy access to attractions like Edmonton Skydive, Canadian Tractor Museum, Westlock Golf Club, Spirit Center and Norquest College. The area is known as a hub of year-round agriculture fairs. We also cater to weddings, sports tournaments and business meetings. Let us know if we can welcome your group or team to the Westlock area! Amenities at our pet-friendly Westlock hotel offer so much value, you’ll feel like you’ve found a bargain. They include meeting space for up to 70 people. Relax in your guest room with amenities like a coffee maker, hair dryer, iron, microwave and refrigerator. ... more   less 

Additional Information about Quality Inn & Suites

Address: 10520 100 St, Westlock, Alberta T7P 2C6, Canada (Formerly BEST WESTERN Westlock)
Region: Canada > Alberta > Westlock
Price Range: $105 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Best Western Alberta
Alberta Best Western
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the back part of the hotel, as the front side is along a busy highway.”
Sexykitty, 17 May 2017 | Read review
“There's no elevator, so you'll have to book a main floor rom if your have elderly or disabllities”
Meandu2123, 12 Oct 2016 | Read review
“Check your room first . There is no elevator. Request to be away from crew rooms for a good nights sleep.”
Linens2lace, 25 Jul 2016 | Read review
“We had an executive room and it provided us more room for the Dog.”
AngelaFMM, 16 Jun 2016 | Read review
“dont matter what room you get can hear the people in the next room”
464hollyb, 16 Feb 2016 | Read review
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Prices are for 1 room, 2 adults
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