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Apartamentos La Morana

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Apartamentos La Morana
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138 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Innishannon, Ireland
Reviewed 9 May 2016

I acknowledge that we were informed in advance that the pool would be unavailable until the 15th April....but in fact this extended to 18th April and as we were leaving on 19th ...this left 1 day of our holiday to enjoy the pool and sun bed area...we paid extra for for pool/sea view but were in fact looking at a...

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Helpful?
Thank joanorahilly
RaquelMP, Gerente at Apartamentos La Morana, responded to this review

Dear guest, First of all we want to apologize if our Resort did not covered your expectations and my apologies regarding the delay in my answer. Last 10th of February 2016, we had sent a letter to all our collaborators informing that we were going to start pool maintenance works from the 28th of March until the 15th of April...

Plymouth, United Kingdom
Reviewed 24 March 2016 via mobile

When we booked our holiday at La Morana with Teletext Holidays we asked for a sea or pool view we ended up looking at a wall! Make sure you book rooms 300 and above most people we spoke to in rooms 100 were disappointed too. Overall the apartment was pretty standard, although they wanted €15 to hire a toaster for...

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Helpful?
Thank CT63_12
RaquelMP, Gerente at Apartamentos La Morana, responded to this review

Dear Guest Many thanks for taking your time to share your experience. Our aim is to provide our guests the best service in accordance with our cathegory, so your comments are very helpful. It is very nice to hear that , overall, you have enjoyed your stay with us and we hope to see you back in a near future....

Reviewed 29 February 2016 via mobile

We are just back from a weeks stay here, it is a great location. The beach is just down a short hill, as well as the boardwalk and all the shops/restaurants/pubs. A few issues- the pool was not heated as advertised! You need to pay 15€ to use a toaster in your apartment and 20€ to use the security box...

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Helpful?
Thank Diana C
RaquelMP, Gerente at Apartamentos La Morana, responded to this review

Dear Guest Many thanks for taking your time to share your experience. It is very nice to hear that , overall, you have enjoyed your stay with us. We hope to see you and Pres. back in a near future with better weather!!! Kind Regards Amalia Montero

Reviewed 25 January 2016 via mobile

We had a wonderful week in these beautiful apartments... Staff so friendly..lovely little pool bar where Manuel looked after us ..We stay'd in Room 503 & would request this room if we stayed there again..When we checked out we were given a nice courtesy room to change in.. I had left a piece of jewellery in the room,& it was...

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Helpful?
Thank Eileen B
RaquelMP, Gerente at Apartamentos La Morana, responded to this review

Dear Guests, Thank you for your review and for the top score! We are happy to read that you enjoyed the resort and that you were especially pleased with the facilities and the friendliness of our staff. As you know we cannot guarantee the apartments but we will try to do our best. Please, as soon as you know when...

Motherwell, United Kingdom
Reviewed 19 January 2016

I returned home on Monday following a week away to Morana apartments. I was away on a family break with my 6 year old daughter, my dad and his partner. We had a brilliant time. Apartments were spotless, clean towels every day and pool area very clean. I was in apartment 105 which was the bottom of the hill, the...

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Helpful?
2Thank Karen Ann R
RaquelMP, Gerente at Apartamentos La Morana, responded to this review

Thank you for your review and for the top score! We are happy to read that you enjoyed the resort and that you were especially pleased with the facilities and the friendliness of our staff. Thank you, again, for taking the time to share your experience. Sincerely, Amalia Montero

Redcar, United Kingdom
Reviewed 13 January 2016

We returned from our holiday yesterday and I've got to express how impressed I was with these apartments. They were cleaned every day except 2 and clean towels were provided every 3 days. The pool and pool area was kept impeccably clean as was the beautiful roof terrace with sea views. We chose a cheaper room without a view due...

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Helpful?
Thank christine m
RaquelMP, Gerente at Apartamentos La Morana, responded to this review

Dear Guest, Many thanks for taking your time to share your review and we are happy to hear that you have enjoyed your stay with us. Please, let me inform you that we had started with renovations and pool area has been also renovated. We hope to see you again back soon, Best Regards Amalia Montero

London, United Kingdom
Reviewed 12 January 2016

We stayed for a week, just came back. The apartment was clean, nice size balcony with an amazing sea view. My only concern was the beds, if you are cycling around the island as we did, you need a comfy bed to rest properly for next day so I do not recommend it for sporty people. Receptionist were great, nice,...

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2Thank MonikaAC
RaquelMP, Gerente at Apartamentos La Morana, responded to this review

Dear Guest Many thanks for taking your time to share your review and we are happy to hear that ,overall, you have enjoyed your stay with us. Please, let me inform you that we had started with renovations and matresses are been replaced. Also WIFI is provided in all the resort and free of charge in reception area. We expect...

Newcastle upon Tyne, United Kingdom
Reviewed 10 January 2016

Stayed here in december 2015. The apartment we stayed in over looked the pool and bar area. Our apartment must of been due a refurbishment.. But was clean and tidy.The beds were uncomfortable to sleep in hard and not my cup of tea at all (everyone else had no problems just me ).. the cleaners came 5 times a week....

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Helpful?
Thank Kevin C
RaquelMP, Gerente at Apartamentos La Morana, responded to this review

Dear Guest, Many thanks for taking your time to share your review and we are happy to hear that you have enjoyed your stay with us. Please, let me inform you that we keep renovating apartments and matresses are been replaced We hope to see you back soon, Best regards

Reviewed 5 January 2016 via mobile

Went with our young family and we all enjoyed ourself,staff & bar staff were very friendly,there is a steep hill but did not but us off with the buggy,we had a top 2bed apartment which was very clean & spacious,the view was fantastic,look forward to our next vist ☺

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Helpful?
Thank theresamtalbot
RaquelMP, Gerente at Apartamentos La Morana, responded to this review

Dear Guest, Thank you for your review and for the top score! We are happy to read that you enjoyed the resort and that you were especially pleased with the the friendliness of our staff. Thank you for taking the time to share your experience. Bests Regards, Amalia Montero

High Littleton, United Kingdom
Reviewed 5 January 2016 via mobile

Just got back stayed in this hotel it was dreadful the beds were uncomfortable not quite sure wot the cleaners did each day in the room for 8days we never had clean sheets and was given clean towels once we stayed in 101 which only advantage was we didn't have to climb up or down cardiac hill there was no...

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Helpful?
Thank marallen
RaquelMP, Gerente at Apartamentos La Morana, responded to this review

Dear Guest, Many thanks for sharing your review and comments about your stay at Moraña and we are sorry to hear that you did not have a completely enjoyable experience on this occasion. Please accept our appologies for the lack of cleaning, normally the rooms are cleaned 5 times per week , towels twice and linen once (in accordance with...

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Amenities

Highlights
  • Pool
  • Free Parking
Things to do
  • Pool
Room types
  • Kitchenette
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Free Parking

Additional Information about Apartamentos La Morana

Address: Calle Guanapay 2, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range: $80 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Apartamentos La Morana 3.5*
Number of rooms: 64
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Also Known As:
Apartamentos La Morana Lanzarote/Puerto Del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Apartamentos La Morana staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“seaview rooms are nicer”
judywoody, 20 Jan 2017 | Read review
“Higher rooms have the views and are nearer the pool but lower rooms don't require walking up and down the hill every time you go out”
KayeandKev, 13 Nov 2016 | Read review
“Get a room with Pool and Sea View - Ours was 503 - PERFECT!”
1969owl, 17 Jul 2016 | Read review
“higher floors have best views”
836jaynea, 27 Jun 2016 | Read review
“Ask for a sea or pool view as some off the apartments look down on other apartments only.”
60angelaa, 10 May 2016 | Read review
5 of 5