After 21 days of holiday bliss, the friendliest, most helpful staff I have ever met, are still trying to exceed my expectations. I’ve checked out, waiting to go to the airport, but the staff are still trying to help me, carrying my case, offering coffee, and just being wonderful people. If you have mobility issues, and want a relaxing holiday, I recommend the Lava Beach Hotel, I will be back . 😎
Booked this hotel for a 3 night break following the excellent reviews , the hotel was exactly as described. On arrival we were upgraded to a Premium seaview room which is right opposite the beach . The rooms are so light and clean which creates a calm atmosphere. Our balcony was the perfect place to sit and look at the sea each morning, great little sun trap too. We only stayed B&B , breakfast was delicious, lovely orange juice and fresh coffee , with plenty of food options. The hotel gardens are Immaculate throughout, heated pool and jacuzzi were a real bonus , the softest towels are provided to you . Lovely walk to Puerto del Carmen took about 40 minutes, however lots of stops on the way for a delicious ice cold Tropical beer , €1.50 , what a bargain, lots of places to eat facing the sea. You will thoroughly enjoy the hotel and it's surroundings, no noise heard at night , already looking to return in April. …
A truly excellent 7 day break in the sun. Very well run hotel with great service. Clean, tidy and relaxed atmosphere and will be back soon. We booked through Jet2 who were also great and looked after us really well. Local amenities Ok for dining out.
Just returned from a 7 night stay, travelled with Tui. Great check in-impressed immediately with friendliness of the staff & glass of fizz. Pool view classic room on 3rd floor was great. Beautiful decor, fab bathroom & good view. Comfy beds & pillows with quality linen. Explored the hotel & the decor & cleanliness are excellent. We booked half board & found the food offer at both to be very good, lots of choice & in particular loved the salad bar & the bbq hot plate at dinner & wide variety of fruit & yoghurts at breakfast. Lots of lovely extras too such as a different fresh smoothie each morning & rose cava went down a treat too. Pool area is gorgeous, never crowded, heated pool a bonus. Loved the aqua gym session. Staff are the friendliest I’ve ever encountered, very helpful & a credit to the hotel. Hope we can return again, it was a perfect holiday-Thankyou Lava Beach ❤️…
Staying here at present. So comfortable and lives up to everything promised. We are in sea view room with terrace. Room immaculate with good quality furniture. Large terrace with sunbeds included. Staff friendly and very helpful. Breakfast excellent with wide variety of choice. We are bed and breakfast and restaurants on promenade in close proximity. We would have no problem having dinner in hotel as well. View from our terrace.
Here on day 6 of 21 days and so far it has been perfect, even before I arrived Stella made sure as a person of limited mobility they could cater to my needs, and they have, The staff are so friendly and helpful, it is a joy to be here, staff members like Natalia in the pool bar have a smile and Hola for everyone, even this Scouser on a mobility Scooter. 😂 The wall to wall sunshine helps as well, especially as I have come in January to escape the worst of the UK weather. Thoroughly enjoying myself, and would not hesitate to recommend the hotel to travellers. I shall certainly return next year.
This is a great Hotel, very well laid out and located just on the main promenade. The staff are good in all areas BUT Stella is a step above, she looked after us so well when we arrived and she can’t do enough to help. She seems to be everywhere and always chatting to the guests. She is deputy manager and a delight
Excellent Hotel I cannot find any fault. Everywhere spotless. Pools fab with jacuzzi pool &hot tub. Towels so soft..sleep quality excellent.beds so comfortable staff work hard to keep up standards cannot wait to return.
We loved our 12 night stay at Lava beach so much, that we have booked a 14 night stay for Xmas & New Year, this year. We only arrived home last night and rebooked this morning! Breakfast was lovely. The special gala nights were fabulous. The pool is glorious. Gym fairly well stocked. I was able to continue my fitness regime, therefore avoiding a weight gain. We tried the sauna etc on the last day. It was so lovely, we wished we’d done it more. The hotel manager is Nicole, very lovely lady. Also Stella is worth mentioning. She’s so friendly. Our absolute favourite member of staff is Yaiza, who makes the very best cocktails out of ALL the bar staff. Furthermore she is so friendly.
We came at the end of August for 2 weeks and it was so good, the staff, and the hotel was excellent, so we decided to come back for Christmas and the New Year and we were not disappointed everyone was so good, excellent staff and very accommodating, very professional. The food was excellent a great choice for breakfast, evening meals and the Gala meals for Christmas and New Year were excellent. The rooms were very clean and spacious. We will return.