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Traveller (366)
Room & Suite (155)
Pool & Beach (64)
Overview
  • Excellent34%
  • Very good40%
  • Average19%
  • Poor4%
  • Terrible3%
Travellers talk about
“pool bar”(159 reviews)
“steep hill”(79 reviews)
“old town”(114 reviews)
AMENITIES
Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Poolside Bar
Kitchenette
2 Star accommodation
All hotel details
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Reviews (1,024)
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992 results
Traveller rating
354
365
188
49
36
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LanguageEnglish
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354
365
188
49
36
Show reviews that mention
All reviewspool barsteep hillold townbita corathe main stripair conreception closesthese apartmentsplenty of sunbedsshop on siteself cateringpool viewsuperior roomupstairs apartmentgreat holidaytowels were changedbar staff
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1 - 5 of 992 reviews
Reviewed 4 days ago

just got back after 10 days, lets say I wouldn't go back ,island not what I expected, so different from the others. Landed at 10.30am got to complex at 11.30am to be told room not ready!! Ok ....told you can use the pool if you...More

1  Thank rich062016
Reviewed 1 week ago via mobile

Just returned from holiday with family. Great clean and well run apartment complex. All apartments centred around the pools. Tip for best apartments ask for balcony apartments. We stayed in superior apartment. Highlights of apartment were Bedroom had aircon, bathroom had hairdryer (although no nozzle...More

1  Thank Bratzillas S
Reviewed 1 week ago via mobile

Booked with Jet2.com. Arrived at the complex at about midday & was told our apartment wasn’t ready, maybe 2-3pm it could be ready. There was a room we could lock our case in. The late check in was not in any of the small print...More

Thank sft12018
Reviewed 1 week ago via mobile

Stayed here for 2nd time for 10 days, staff are lovely on reception and pool bar fab all so friendly and food and drinks well priced. Lidl is a 10 min walk, also supermarket on site bit more expensive but still reasonable. We had a...More

1  Thank nina1376
Reviewed 2 weeks ago via mobile

Just returned after 10 days at these apartments , lovely clean apartments , pool area cleaned daily . Handy shop and bar on site . 10 min walk to main strip/ beach front . Only downfall is apartments are at the top of a steep...More

Thank Julie W
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Hotel Amenities
Free Parking
Wheelchair Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$51 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Budget Hotel in Puerto Del Carmen
#3 Residential Neighborhood Hotel in Puerto Del Carmen
#33 Quiet Hotel in Puerto Del Carmen
#58 Mid-range Hotel in Puerto Del Carmen
#25 Quaint Hotel in Puerto Del Carmen
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$51 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Budget Hotel in Puerto Del Carmen
#3 Residential Neighborhood Hotel in Puerto Del Carmen
#33 Quiet Hotel in Puerto Del Carmen
#58 Mid-range Hotel in Puerto Del Carmen
#25 Quaint Hotel in Puerto Del Carmen
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
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Traveller (366)
Room & Suite (155)
Pool & Beach (64)
Dining (25)
Family and Play Areas (1)
Questions & Answers
Ask a question
gunner29
6 August 2018|
AnswerShow all 7 answers
Response from Julie W | Reviewed this property |
The pool opens at 9am once cleaned . People did queue up to get one . There was usually some left nearer the bar area. One day a couple spoke to the manager about there being no spare ones and she removed towels off a couple... More
2
Votes
Motherland
17 July 2018|
AnswerShow all 3 answers
Response from jackiekehoe | Reviewed this property |
No playground just a couple of pool tables .. no kids club either .. hope this helps Jackie
1
Vote
MichelleandPaulDuffy
15 July 2018|
AnswerShow all 9 answers
Response from huggybear49 | Reviewed this property |
There is no shared balcony. There is a wall between the two apartments upstairs. There is only shared steps leading up to the apartments. Still very private.
2
Votes
Room Tips
"If you do decide to go here at the Bitacora ask for a Balcony"
Read review
"Upper rooms are sunny"
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"Best room is ground floor 128 or 127 very sunny and your washing drys really fast which by the way pull out..."
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"take advantage of the extra key available for the room"
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