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Traveller (985)
360
Panoramas (10)
Pool & Beach (200)

About

Location
Cleanliness
Service
Value
GreenLeaders Silver level
Property amenities
Pool
Restaurant
Bar/Lounge
Breakfast Available
Children Activities (Kid / Family Friendly)
Heated pool
Laundry Service
Multilingual Staff
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Good to know
HOTEL STYLE
Green
Family
HOTEL CLASS

Location

Full view
89Good for walkers
Grade: 89 out of 100
78Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
1,989Reviews
1,189Photos
565Q+A
100Room tips
Traveller rating
  • 736
  • 751
  • 336
  • 97
  • 69
Time of year
Traveller type
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Popular mentions
With the increased complexity of travel by RyanAir decided to reverse the holiday habits of 20 years and return to a fully integrated charter holiday with TUI - location Cinco Plazas Apartments. Air travel & transfers was hassle free; a welcome break from the hassle of budget
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Response from CincoPlazas, Manager at Cinco Plazas
Responded today
Dear GoneAway6464, Thank you very much for your comment and for your visit. Regards. Alejandro Rivero
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The Cinco Plazas offer great value accommodation with nice bright and spacious apartments plus large balcony. Everywhere is clean, the staff are friendly and most helpful, the pools are checked and kept very clean and tidy and the whole complex is modern and pleasant all round.
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Response from CincoPlazas, Manager at Cinco Plazas
Responded today
Dear rainydayz, Thank you for your comment and visit. Regards. Alejandro Rivero.
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Arrived with my family and put in rooms 2219 and 2220 Both rooms where not safe for my 2 year old son as the doors don’t lock from the inside & there was a large flight of concrete stairs right outside the rooms. We asked to be moved as it was not safe very stressful and my mum
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Response from CincoPlazas, Manager at Cinco Plazas
Responded 6 days ago
Dear Karen L, It is very difficult to understand that all the staff of a complex is rude to a client. This complex stands out mainly for its staff (there are many comments on the internet). Our staff is fantastic. We can not guarantee apartments by the pool or with views (we have already repeated it several times). If it is not possible to change the apartment because we are full ... we are sorry. Could you please read the conditions of your contract (do you have a room with views in your room?), What is the number of times towels are changed per week?. Regards. Alejandro Rivero.
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Very pleased with the apartment. Clean tidy and in good state of repair. Would recommend and would return. Quiet in the complex at this time of year, but not a problem to us. Close to all amenities but up a hill. Not a problem to the ambulant. Maybe difficult for wheelchair
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Response from CincoPlazas, Manager at Cinco Plazas
Responded 1 week ago
Dear alysonc290, Thank you very much for your comment and visit Regards. Alejandro Rivero
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The apartments are great inside very clean and tidy very thing you will need the apartments about the pools look great but the apartment we got number 1130 had no sunshine any time of the day and the smell of cats could not sit in the balcony which was very disappointing
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Response from CincoPlazas, Manager at Cinco Plazas
Responded 1 week ago
Dear stuartcoubrough, Thank you for your comment and visit. we are glad that you liked the apartment and we regret that you did not like its location. The complex is full all the year and we can not guarantee apartments with views or sunny. We are sorry. Regards. Alejandro Rivero
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorCinco Plazas
The Superior Apartment at the Cinco Plazas
Professional photo exclusively commissioned by TripAdvisorCinco Plazas
The Standard Apartment at the Cinco Plazas
One of the pools room for all
Studio
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12345659
Other than two day snack we did not eat; but restaurant was busy & consequently gave good value. Have to reiterate; the staff there, including room cleaning staff, were excellent in every way.
0 votes
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The hotel won’t allow that amount of people in the 1 apartment. We took two apartments.
1 vote
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The bedroom has twin beds pushed together and a sofa bed in the living room. I have stayed a few times here and the rooms have varied slightly regarding layout of the sofa bed. I had two fixed sofas (the bottom didn’t pull out) in my apartment at the small pool. The other apartment by the main pool had one sofa bed that pulled out below, i.e making two separate single beds. Either one would be fine for a 14 year old.
1 vote
What block is best to stay at with 14yr old and 5yr old ??? Booked 1 bedroom apartment
Upstairs apt’s are quieter as no noise from moving furniture. Montana Pool area is nicest in my opinion .
2 votes
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As the euro is only slightly less than a pound you will find good staples food ie pasta fresh veg and fruit in the supermarket the similar priced as in the uk Obviously for uk brands tea and coffee and cereals these are more expensive.I tend to take tea and coffe cerial in the suitcase and salt etc . Many of the local brands are very good . Bear in mind there is only hot plate and microwave and fridge. There are take away near by . Hope this helps
1 vote
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123456113
"Rooms near the pools"
"First floor and at the rear if the complex are quieter"
"main pool high floor"
"Higher floor better for the sun, some lower ones in the shade early in the day"
"Upper room might have less footstep and bathroom noise, rooms around the pools had better views."
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12345620
PRICE RANGE
US$65 - US$121 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cinco plazas hotel puerto del carmencinco plazas puerto del carmencinco plazas lanzarote
LOCATION
SpainCanary IslandsLanzarotePuerto Del Carmen
NUMBER OF ROOMS
232
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