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Calle Gramillo 5, 35510 Puerto Del Carmen, Lanzarote Spain
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COVID-19 update: See the added health and safety measures this property is taking.Read more
3 people are viewing this hotel
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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 11/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Nautilus Lanzarote
Updated 11/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 89 hotels in Puerto Del Carmen
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
GreenLeaders Platinum level
The resort includes single and double apartments (47 of them mobility-friendly). You will enjoy a qualified service in an exceptionally quiet environment, environmentally friendly and with original works of art present both in common areas and in every apartments. Two acclimatised swimming pools (one for small children, the other equipped with a water-powered lift for 120kg) and Breakfast and take away food are also at our clients' disposal. We also have a apartments known as "Casa del Artista", specifically adapted for the needs of artists that contribute to our varied collection of works of art. You can enjoy long walks or bike-rides in the avenue bordering the beaches, as well as all shopping and entertainment options offered by Puerto del Carmen.
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Pool
Breakfast buffet
Diving
Kids pool
Car hire
24-hour security
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Taxi service
Baggage storage
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Additional bathroom
Dining area
Housekeeping
Private balcony
Coffee / tea maker
Kitchenette
Flatscreen TV
Walk-in shower
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Green
Languages Spoken
English, Russian, Spanish, German and 1 more
1111Reviews169Q+A100Room tips
Traveller rating
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Popular mentions
YorksPuds wrote a review 3 Dec
4 contributions
Our first overseas holiday for 22 months and we honestly could not have chosen better accommodation. We received a warm welcome from Galder on arrival and shown to our room. We had booked a 1 bedroom XL apartment, but we had been upgraded to a 2-bedroom Adapted apartment and it was huge. The small complex is very attractive with a number of rooms around the good sized pool. Note however that the pool temperature when we were there was only 22c – that is too cold even for us, and sadly we never used it. It’s a pity the temperature cannot be increased somewhat as the pool looks very inviting. Each apartment has a small, personal patio with table, chairs and sun-loungers, although there are a number of sun loungers around the pool area and when we were there (November), there was never any problem finding a vacant one. The apartments are well equipped and are spotlessly clean. A big round of applause should go to the cleaning staff, who all do an amazing job of keeping the apartments and grounds so well and it is clear they do an even more spectacular clean after guests have checked out. It made us feel safe and we were impressed. We were also impressed how well adapted the Nautilus is for disabled guests. The Nautilus is well located for easy access to the traffic free promenade and beautiful beach, which is approximately 200 meters away, through the park. There is also a small, but well stocked Spar, in the restaurant/shopping complex near the promenade, again around 150 meters away. We thoroughly enjoyed our stay at the Nautilus and will hopefully return in February. (Note: Each room has a Smart TV via Google Chrome. Now we both have iPhones, and accessing the Smart TV with an iPhone proved impossible. We have to say that the hotel tried very hard to rectify the situation, including getting their Tech engineers to try and make it work, to no avail. If this aspect is important for you in accessing Netflix, Amazon etc, ensure your phone can mirror on the Smart TV Chromcast service. All UK Freeview channels worked fine though.)
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Date of stay: November 2021
Location
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MillyMollyF wrote a review Feb 2020
Downham Market, United Kingdom90 contributions23 helpful votes
Hotel's Favourite
From the moment we arrived this hotel is amazing. Staff are so so friendly and the whole complex is spotlessly clean. The reception staff are outstanding and so helpful; the cleaners are friendly and happy. Air con in the living areas is good and there is a ceiling fan in the bedroom. There is a great drying area with line and pegs provided. The pool area is great although the pool could be a bit warmer but it’s fine once you’ve been in a while. We could not praise this hotel enough, we have an adapted room and there is so much space and consideration gone into the planning. If we could give it more stars we would.
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Date of stay: February 2020
Location
Cleanliness
Service
Room Tip: All rooms are fantastic and no where seems noisy.
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3 Helpful votes
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Response from LedaGiordano, Gerente at Nautilus Lanzarote
Responded 6 Feb 2020
Dear MillyMollyF, Thanks a lot for such a nice review on Tripadvisor. You are pampering us with such good words for the staff and the resort. We all hope to welcoming you again in the early future and If you wish, you can always get in touch with us before for any query you might have. The whole team send you all their best. Leda Giordano – Nautilus Team
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ianEdinburgh wrote a review Nov 2021
Edinburgh, United Kingdom242 contributions128 helpful votes
To me the measure of how good a place is if you can say "I will go back." I would definitely go back to Nautilus. I won't repeat the revious glowing reports about efficient staff, clean environment, and lovely decor. This was a last minute rushed booking and my first in self-catering for almost 30 years so I was nervous in case I ended up with something whch wasn't great but Nautilus surpassed all our expectations. Servicing was daily except Sundays. An example is that we had a couple of small maintenence issues (light bulb replacements). The maintenence guy on both occasions reached my bungalow before I managed to get back there myself. Any request was met instantly (even printing off the UK locator forms for the return trip. I will make two comments. The "heated" pool isn't actually heated and is quite cool in November so we didn't use it so if that is important to you it might matter and the close proximity of aircarft landing might affect some people. I actually loved watching the planes approach the airport so to me it was not an issue and we quite enjoyed watching them. With their supermarket and cafe closed while we were there I was slightly worried but the location to both the Central shopping and restaurant area being so close it was not an issue. In fact the location to the general Matagorda area and beach was excellent. Public transport is about a 15 minute walk but once you work it out it's easy to get to both Puerto Del Carmen or Porta Teguise or even Playa Blanca if you wish. We loved the holiday and the accommodation at Nautilus and I would strongly recommend it.
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Date of stay: November 2021
Rooms
Service
Sleep Quality
Room Tip: Some nice rooms overlooking the pool but quiter at the rear.
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1 Helpful vote
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littlemac115 wrote a review Nov 2021
Barrow upon Humber, United Kingdom22 contributions9 helpful votes
When we arrived we were greeted by a lady on reception who was very friendly and she showed us to our room which was very spacious and clean. The kitchen was well equipped with cookware, microwave, oven, fridge freezer, toaster, kettle, coffee maker, washing up liquid. In the large wet room there was a hairdryer and soap provided. The towels were replaced regularly. There was plenty of storage space in the bedroom, a ceiling fan and an iron and ironing board. One of the many things I loved was the amount of electric sockets around the rooms, ideal for charging all our phones and tablets and one next to the mirror for hair straighteners. The TV showed English channels BBC, ITV, channel 4 & 5. At the side of the bungalow there was a private area with a washing line. At the front of the bungalow the private terrace had sun loungers and a table and chairs. The rooms were cleaned daily and the cleaning ladies were friendly and hard working. The grounds were immaculate with lovely art work. Whilst the pool area looked lovely we never went in the pool as we thought it might be cold with it being November. This hotel is well equipped for people with disabilities. There are shops, bars and restaurants a 5 minute walk away, close to the beach. The hotel is near the airport so you see lots of planes. This hotel is the best we have stayed in. It is well thought out with lots of little touches that make your stay special. It is in a quiet location and great for relaxing. I definitely recommend staying here. Thank you to all the staff for making our holiday in Lanzarote perfect.
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Date of stay: November 2021Trip type: Travelled with family
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Bornio wrote a review Nov 2021
Sheffield, United Kingdom85 contributions56 helpful votes
+1
It was our first trip to Lanzarote and we were not sure what to expect. The hotel is only ten minutes from the airport and first impressions were great. Marina welcomed us in the beautiful reception area. Wonderful artwork adorns the walls. Marina showed us to our apartment which was right on the pool side. The apartment was spotless and had everything you need for your trip. Very spacious and well decorated. The best thing was it was very peaceful and a great place to relax. Pool was a bit cold but I suppose it is November! There are bars and restaurants just 5 minutes walk away so no taxi ride needed. We liked it so much that we booked again for December. Great place to relax.
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Date of stay: November 2021Trip type: Travelled as a couple
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PRICE RANGE
US$107 - US$208 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nautilus bungalows hotel puerto del carmen, nautilus lanzarote, nautilus hotel puerto del carmen, nautilus bungalows lanzarote, nautilus resort puerto del carmen
LOCATION
SpainCanary IslandsLanzarotePuerto Del Carmen
NUMBER OF ROOMS
70
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Frequently Asked Questions about Nautilus Lanzarote
Which popular attractions are close to Nautilus Lanzarote?
Nearby attractions include Tipsy Mcstaggers (0.3 km), Peggy's Snug (0.2 km), and The Sportsman Bar (0.3 km).
What are some of the property amenities at Nautilus Lanzarote?
Some of the more popular amenities offered include free wifi, a pool, and breakfast buffet.
Which room amenities are available at Nautilus Lanzarote?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
Is parking available at Nautilus Lanzarote?
Yes, free public parking nearby is available to guests.
What are some restaurants close to Nautilus Lanzarote?
Conveniently located restaurants include Pride of India, The Auld Triangle Bar & Restaurant, and Decky Dillon's.
Are there opportunities to exercise at Nautilus Lanzarote?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Nautilus Lanzarote?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Nautilus Lanzarote?
The staff speaks multiple languages, including English, Spanish, German, Italian, and Russian.
Are there any historical sites close to Nautilus Lanzarote?
Many travellers enjoy visiting Barco Telamon encallado (10.5 km).
Is Nautilus Lanzarote accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.