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Beatriz Playa & Spa

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Beatriz Playa & Spa
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2,570 Reviews from our TripAdvisor Community

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Showing 1,488: English reviews
County Tipperary, Ireland
Reviewed 3 weeks ago via mobile

Just back from a few days in Hotel Beatriz Playa and Spa. The hotel is right beside the airport so perfect for a short journey the other side of the flight! We got a private transfer and we were at the hotel in 5 minutes. Once at the hotel we were greeted by a lovely receptionist who checked us in...

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Helpful?
5Thank Orla G G
DireccHBeatrizPlaya, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear Guest, First, we would like to thank you for sharing your opinion on TripAdvisor about your stay in our Hotel. We like to read both positive and negative comments, so we can continue working and improving. We are proud to read your words about Hotel staff, as our employees are essential for us. Thanks again for your evaluations, we...

Kilwinning, United Kingdom
Reviewed 3 weeks ago via mobile

Firstly I'm a snob, and have high standards! We booked a week for some winter sun and although have been to Lanzarote on 7 other holidays this is the first time staying at the Beatriz Playa and were not disappointed. The reception start were all very welcoming and polite told us a wee bit about our package, meal times bar...

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Helpful?
12Thank ruthjim
DireccHBeatrizPlaya, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for commenting on TripAdvisor your experience at our Hotel Beatriz Playa & Spa ****. We are very happy to read that both the facilities and the services have lived up to your expectations. Also thank you for the words to our staff, all our workers are very professional and try every day to offer...

wexford
Reviewed 3 weeks ago via mobile

We have a wonderful week in room 2096 it was a lovely refurbished room with a sea view.The food was top quality with lots of choice and the entertainment was very good it was our 5th visit and looking forward to our 6th we noticed a lot of return guests which says it all .....

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6Thank highflyerWexford
DireccHBeatrizPlaya, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, First of all, thank you for choosing us one more time to spend your holidays in our Hotel Beatriz Playa&Spa****. Also, thank you for sharing this review on TripAdvisor. We are sure that your comment will help future clients choose us as a holiday destination. It is lovely to read how much you enjoy your vacation in the...

St Margaret's Hope, United Kingdom
Reviewed 4 weeks ago

We stayed at the Beatriz Playa and Spa on a half board basis and I must say it was very good value for money. The breakfast and evening meal was a buffet and the choice and standard of the food was outstanding. The Hotel was clean and well laid out with friendly and helpful staff. The only bad point of...

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Helpful?
4Thank 618stuartt
DireccHBeatrizPlaya, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Firstly, I would like to thank you for your time and for your comment about your experience at our Hotel. We are very pleased to read that your stay has been very pleasant and we want to convey to you that we are very happy to have had you as a customer. We are convinced that your comment...

Sutton Coldfield, United Kingdom
Reviewed 4 weeks ago

Very nice hotel the staff were all very friendly and helpful food was good plenty of choice but could have been warmer right opposite the beach not too far to shops very close to the airport. Taxi into Porta del carmen only 5 euros plenty of shops and restaurants

Review collected in partnership with Alpharooms
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Helpful?
3Thank maryaN813HH
DireccHBeatrizPlaya, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear Guest, Thank you very much for your comment on TripAdvisor regarding your stay at our Hotel Beatriz Playa & Spa****. This description will certainly help other future customer choose us for their next vacation in Lanzarote. It has been a pleasure to have you with us and we hope to welcome you soon in Lanzarote. Sincerely yours, The Management...

Ballynahinch.UK
Reviewed 4 weeks ago

The excellence of the senior management team is evident in all departments. Standards of hygiene and cleanliness, food and beverage, housekeeping and the reception staff all worked as a team to ensure that guests were very well looked after. I would recommend this hotel to anyone. Just a few suggestions. A grab rail in the shower Telephone numbers for reception...

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Helpful?
2Thank Joy S
DireccHBeatrizPlaya, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for commenting on TripAdvisor your experience at our Hotel Beatriz Playa & Spa ****. We are very happy to read that both the facilities and the services have lived up to your expectations. Also thank you for the words to our staff, all our workers are very professional and try every day to offer...

Reviewed 4 weeks ago via mobile

We booked this holiday (at great expense) for 17 family members of varying ages (2 to 70).) On the strength of the "family hotel" label. It was no more a family hotel than I am flying in the air. 1. Kids entertainment is almost non existent 2. Nothing in the pools for kids to do, no slides etc. Kids were...

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Helpful?
3Thank Auldlanzyn
DireccHBeatrizPlaya, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for writing a comment about your stay in our Hotel Beatriz Playa&Spa****. We are sorry to read your words of discontent because we work very hard to give our customers the best experience possible. We feel that in your case it has not happened. Sincerely yours, The Management Hotel Beatriz Playa&Spa****

Reviewed 4 weeks ago via mobile

First impression, with 30 people trying to get through a manual rotating door with cases, not great. Reception and room allocation very quick. Decor of main reception, dark, and typical Spanish terracotta. A bit old hat now, but OK. Lots of interesting wood carvings around. Some of which were for use as seats. The rooms are all arranged around a...

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Helpful?
4Thank Malcolm C
DireccHBeatrizPlaya, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, First of all, thank you very much for writing a TripAdvisor review about your stay at our Hotel Beatriz Playa & Spa ****. Your feedback is very important to us. We try to improve on the basis of both positive and negative comments. We hope to see you soon at the hotel so you can see first hand...

Saltash, United Kingdom
Reviewed 5 weeks ago via mobile

We spent the tail end of 2016 and brought in the new year at the hotel. lots of things id like to point out to potential visitors. our bedroom was a good size for a family of 4. but.... my kids hated sleeping on the sofa beds provided. very hard and uncomfortable. they slept with us in our beds, which...

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Helpful?
4Thank 944syedas
DireccHBeatrizPlaya, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Firstly, thank you very much for leaving your comment about your experience at our Hotel Beatriz Playa&Spa**** in TripAdvisor. We regret that our services have not lived up to your expectations, every day we strive to improve our services. Once again, thanks for your comments as these will help to keep improving. We look forward to a new...

glasgow
Reviewed 5 weeks ago via mobile

Well done beatriz playa and Spa! Food has been lovely and a great choice, breakfast lunch and dinner can't fault it! Our room. 2080 very nice and a sea view. Fridge was a great wee bonus! WiFi was 20euro for 1 device for the week and it worked fine! Maid service was good towels changed daily and room cleaned.

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3Thank howieboli
DireccHBeatrizPlaya, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for commenting on TripAdvisor your experience at our Hotel Beatriz Playa & Spa ****. We are happy to read that both the facilities and the services have lived up to your expectations. It has been a pleasure to have you as a customer in our hotel. Your words help us to continue working harder....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Beatriz Playa & Spa

Address: Urb. Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range: $128 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beatriz Playa & Spa 4*
Number of rooms: 404
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Expedia and Travelocity so you can book your Beatriz Playa & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Beatriz Playa And Spa
Beatriz Playa Hotel Puerto Del Carmen
Beatriz Playa Lanzarote
Beatriz Playa & Spa Lanzarote/Puerto Del Carmen
Hotel Style:
#5 Spa Hotel in Puerto Del Carmen
#15 Luxury Hotel in Puerto Del Carmen
#19 On the Beach Hotel in Puerto Del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Beatriz Playa & Spa staff and other travellers.
286 questions
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Questions? Get answers from Beatriz Playa & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Level three gives the best views”
 of 5 bubbles 710mickb, 15 Feb 2017 | Read review
“We had a partial sea view”
 of 5 bubbles 952pennyp, 4 Feb 2017 | Read review
“Sea view get the best view on floor 2 or 3”
 of 5 bubbles TonyW476, 30 Jan 2017 | Read review
“Rooms with views look out onto the ocean.”
 of 5 bubbles Americanspaniard, 29 Jan 2017 | Read review
“Book a room away from the lifts”
 of 5 bubbles 618stuartt, 23 Jan 2017 | Read review
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