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Myseahouse Neptuno

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Traveller (88)
Pool & Beach (51)
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Overview
  • Excellent46%
  • Very good36%
  • Average14%
  • Poor3%
  • Terrible1%
Travellers talk about
“mega park”(11 reviews)
“sea view”(6 reviews)
Wifi
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Offers from Myseahouse Neptuno
Offers & Announcements: Package Deal
Offers from Myseahouse Neptuno
Offers & Announcements: Package Deal
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (163)
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All reviewsmega parksea viewan excellent hotelbreakfast and dinnerhalf boarda great stayon arrivalsaladbritnoisebuseurosbarsgermansbalconyenglishclientele
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1 - 5 of 39 reviews
Hotel's Favourite
Reviewed 5 March 2018

A lovely hotel in a perfect location. Good variety and quality of food at breakfast and dinner. Excellent service throughout our stay with wonderful staff who were very accommodating and did all they could to make our stay enjoyable. Special thanks to Pilar on reception...More

Thank Wardy2000
Response from My Sea House T, Director de Relaciones con Clientes at Myseahouse NeptunoResponded 12 March 2018

Dear Guest, thank you very much for your kind words and your positive evaluation. We are glad that the food quality at breakfast and dinner was to your taste and that the service was to your satisfaction. We would be very pleased to welcome you...More

Reviewed 18 August 2017

We stayed here in May and loved it. The minute we walked in there was a lovely calm atmosphere. The staff are excellent. Christian the Manager was always around greeting guests and talking to people. He gives a 5 star service. I had a headache...More

Thank LillyDublin
Response from My Sea House T, Director de Relaciones con Clientes at Myseahouse NeptunoResponded 19 August 2017

Dear Lilly, thank you very much for your kind comment. Our staff and especially our manager will be happy to hear that they could be of service. We strive to make our guests feel at home and as comfortable as possible and your positive feedback...More

Reviewed 15 August 2017

Fine stay. Kind staff. Good and clean rooms. But the buffet in hotel restaurant, was NOT good. Unfortunately i chose the half pension, and that is one thing, i regret spending so much money on. I felt cheated after. Would not recommend anybody taking it....More

Thank BoBech
Response from My Sea House T, Director de Relaciones con Clientes at Myseahouse NeptunoResponded 16 August 2017

Dear Bobech Thank you for your comment. We are happy to learn that you were satisfied with our hotel and staff, but we very much regret that the food offered in our restaurant did not meet your expectations. We take effort in offering best possible...More

Reviewed 3 August 2017

My first day at the hotel was filled with arguments with hotel manager. The AC in the room isn't working (the room temperature is unbearable). Manager refused to recognize there was a problem. I would never return here snd would not recommend this to anyone.More

Thank Eban B
Response from My Sea House T, Director de Relaciones con Clientes at Myseahouse NeptunoResponded 4 August 2017

Dear Eben B. we would like to take this opportunity to express our sincere regret that we were unable to meet your needs and expectations, and would like to apologize for any inconvenience caused. We will certainly have the AC checked and technically revised. If...More

Reviewed 16 July 2017 via mobile

It's very nice hotel.First line at the beach.There are many bars nearby.We love this place.Very nice view.Swimming pool nearby.Very clean and adorable place.The beach is fantastic,the water is so clean and everything is perfect here.I recommend it.More

Thank Maria B
Response from My Sea House T, Director de Relaciones con Clientes at Myseahouse NeptunoResponded 18 July 2017

Dear Maria thank you for the nice review and for get a time to do it. :) it's always a good news to feel that our gest had a great stay and they are happy about our service. We hope you can came back soon...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Beachfront
Hotel Amenities
Laundry Service
Multilingual Staff
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Indoor pool
Details
Price range
US$138 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 On the Beach Hotel in Playa de Palma
#25 Luxury Hotel in Playa de Palma
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$138 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 On the Beach Hotel in Playa de Palma
#25 Luxury Hotel in Playa de Palma
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (88)
Pool & Beach (51)
Room & Suite (24)
Dining (23)
Family and Play Areas (6)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"The junior suites are beautiful"
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"AC does not work."
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"Lateral sea/pool view only"
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"See review comments, request a sea view room facing the sea"
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