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H10 Costa Adeje Palace

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H10 Costa Adeje Palace
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2,820 Reviews from our TripAdvisor Community

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Showing 1,039: English reviews
Antwerp Province, Belgium
Reviewed yesterday NEW

It is already the 4th time we visited the hotel. The people of the reception desk are very friendly. Thank you Monica for searching this time a solution for the room problem. I appreciated it that you phoned us to ask if the room was ok. As usual the head of the animation team Nestor made us every day happy:...

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Thank Marc6708
Cork, Ireland
Reviewed 2 days ago NEW

Good hotel but a few downsides that could be easily rectified: 1) having to rent a safe in a room is outrageous in this day and age- the safe is there and should be free. If one does not rent a safe and have something taken think of all the hassle with staff/management/possibly police that could be avoided by all...

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Thank nh992017
Stockholm, Sweden
Reviewed 3 days ago NEWvia mobile

If they could have a little varmer in their heated pool so can I give them a 5 star. Everything else was superb, room, breakfast and cleaning and very high comfort. Like this hotell a lot! It was very clean both inside and inside besides the carpets who really, really need to wash och buy new... so dirty.

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Helpful?
Thank Mia H
H10CostaAdejePalace, CCMM at H10 Costa Adeje Palace, responded to this review

Dear Guest, Thanks for your wonderful comment, we are delighted to read your opinion. It is a great pleasure for us to hear how much you enjoyed our hotel, which is something that we are very proud. We look forward to welcoming you back soon. Kindest regards, María Lorenzo, Community Manager. calidad.hca@h10hotels.com

Reviewed 4 days ago NEWvia mobile

Me and my wife stayed 10 nights bed and breakfast only. What can I say we had a great holiday and hotel is definitely 4 star. We ate at the pool bar for lunch most days and it is good and reasonable. Some lovely restaurants outside the hotel if you don't go all inclusive. I have read some negative reviews...

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2Thank John P
H10CostaAdejePalace, CCMM at H10 Costa Adeje Palace, responded to this review

Dear Guest, We thank you and appreciate the time you have taken to leave us a new review, this helps us to meet our main goal; to ensure all guests have a relaxing and enjoyable holiday. We hope to welcome you back in a not distant future. Kindest regards, María Lorenzo, Community Manager. calidad.hca@h10hotels.com

Liverpool, United Kingdom
Reviewed 5 days ago NEW

Mixed reviews ... First impressions of the hotel when we arrived where good , lovely hotel and location but when we started to settle in we found the staff very rude and abrupt they definitely need training in customer service , this relates to the reception and the pool bar staff ' we were there with 2 children the play...

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Thank looby2017
H10CostaAdejePalace, CCMM at H10 Costa Adeje Palace, responded to this review

Dear Guest, We would like to apologize for the inconveniences caused and we would like to inform you, we continue to to work every day to improve our standard and to meet the expectations of our guests and we do hope to welcome you again in the near future. Kindest regards, María Lorenzo, Community Manager. calidad.hca@h10hotels.com

London, United Kingdom
Reviewed 1 week ago

This hotel is in a lovely spot, right on the promenade close to Caleta, nice coves and cafes/restaurants. Much better area than Playa de Americas and Los Chrisianos. It LOOKS beautiful, but most facilities are unused/unusable. The outdoor Jacuzzi is freezing andso are the two large pools. No one went in any of these for the 5 beautiful days we...

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1Thank Lynne J
H10CostaAdejePalace, CCMM at H10 Costa Adeje Palace, responded to this review

Dear Guest, Thank you very much for your comment and for your suggestions, which help us to improve our services. We hope to see you again. Kindest regards, María Lorenzo, Community Manager. calidad.hca@h10hotels.com

Reviewed 1 week ago via mobile

Me and wife have stayed in numerous H10 hotels all over the world in fact we got married in one 8 years ago. We stayed in this hotel for one night having spent 6 nights in our friends private villa. Upon arrival we up graded to a sea/pool view room costing over £180 for the night. The sea view was...

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Thank Maurizio L
H10CostaAdejePalace, CCMM at H10 Costa Adeje Palace, responded to this review

Dear Guest, At first we want to thank you to share your feeling about your experience in our hotel. Obviously your experience in our hotel was not satisfactory and we are disappointed with ourselves because it is our aim that each and every guest leaves the hotel premises absolutely satisfied. Unfortunately it is very difficult to cover 100% of the...

Manchester, United Kingdom
Reviewed 2 weeks ago

Booked last minute threw the hotels website was priced £5400 for 5 adults and baby, at check told price has changed to £5750! Told if was problem to go elsewhere, wanted €5 a day for kettle for baby and asked for iron and was told they don't have them but have an ironing service minimum was €3 for tshirt so...

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3Thank aphp2015
H10CostaAdejePalace, CCMM at H10 Costa Adeje Palace, responded to this review

Dear Guest, At first we want to thank you to share your feeling about your experience in our hotel. We strive to offer an excellent holiday experience for all our Guests and we hope that in the future you will give us the opportunity to recover your confidence in us. Kindest regards, María Lorenzo, Community Manager. calidad.hca@h10hotels.com

Reviewed 2 weeks ago via mobile

our room (supposedly with sea view) had a view of a construction site across the road. our room was also on the side of the hotel where there was non stop noise from various trucks (hotel suppliers, landscaping vehicles etc). one morning we were woken up at 4:30 am and another morning at 6:30 am. in any case there is...

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2Thank Buzz1967
H10CostaAdejePalace, CCMM at H10 Costa Adeje Palace, responded to this review

Dear Guest, We want to thank you to post your opinion about your experience in our hotel. We have passed your constructive comments to our Hotel Manager and definitely we will be taken into consideration. We hope to welcome you back. Kindest regards, María Lorenzo, Community Manager. calidad.hca@h10hotels.com

Sheffield, England, United Kingdom
Reviewed 2 weeks ago

We enjoyed a fantastic Christmas break. I was a little apprehensive after reading some of the reviews however, my fears were totally unfounded. FANTASTIC, from check in to check out. Every staff member cheerful without exception. Best kids club ever with Carla, Nestor and Lory, ( didn't get other animation team members names sorry) making sure kids kept entertained, candy...

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1Thank Annette M
H10CostaAdejePalace, CCMM at H10 Costa Adeje Palace, responded to this review

Dear Guest, Thanks a lot for posting your enjoyable holiday at H10 Costa Adeje Palace. We are very glad to know that you were very satisfied with our hotel. We are looking forward your next stay. Kindest regards, María Lorenzo, Community Manager. calidad.hca@h10hotels.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located next to the sea on the Costa Adeje and with direct access to La Enramada beach, the H10 Costa Adeje Palace is the ideal location to enjoy Tenerife’s balmy weather and discover this magnificent island. Featuring comfortable rooms with their own terrace, a wide range of dining options that includes the El Jable restaurant with international buffet and show cooking, the a la carte restaurant La Tosca, the new Chill-Out area, the Despacio Spa Centre with a wide range of treatments and its Privilege, Exclusive Rooms and Services.​ ... more   less 

Additional Information about H10 Costa Adeje Palace

Address: Playa La Enramada | La Caleta, 38679 Costa Adeje, Adeje, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Price Range: $152 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 Costa Adeje Palace 4*
Number of rooms: 467
Reservation Options:
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Also Known As:
h10 Costa Adeje Palace Hotel Costa Adeje
H10 Costa Adeje Palace Tenerife
Hotel Style:
#16 Spa Hotel in Costa Adeje
#22 On the Beach Hotel in Costa Adeje
#27 Luxury Hotel in Costa Adeje
#31 Romantic Hotel in Costa Adeje
#34 Family Hotel in Costa Adeje
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Questions & Answers

Here's what travellers have asked, with answers from H10 Costa Adeje Palace staff and other travellers.
169 questions
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Questions? Get answers from H10 Costa Adeje Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Theres a class sytem we found. Looks like you need to pay more for "privelige"”
 of 5 bubbles LynneJ959, 12 Jan 2017 | Read review
“Sea view worth the extra”
 of 5 bubbles 415lesleyn, 27 Dec 2016 | Read review
“All rooms good.”
 of 5 bubbles MoCon33, 22 Dec 2016 | Read review
“Higher floor with sea view”
 of 5 bubbles PatC1956, 22 Dec 2016 | Read review
“Go for the Privilege Package - I believe all the Privilege rooms to be of high standard.”
 of 5 bubbles brackenbeds, 21 Dec 2016 | Read review
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