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Iberostar Torviscas Playa

Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Iberostar Torviscas Playa
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3,181 Reviews from our TripAdvisor Community

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Showing 2,317: English reviews
Widnes, United Kingdom
Reviewed 5 October 2015

Hotel facilities excellent apart from the dining arrangements. The restaurant area would be better defined as being a "superior" canteen with tables far to close together leaving little room to move around and whilst the food presentation and quality were good it is absolute chaos attempting to get a meal due to the numbers all attempting to get their food,...

Review collected in partnership with Jet2holidays
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Helpful?
2Thank Michael C
IberostarHoteles, Quality Manager at Iberostar Torviscas Playa, responded to this review

Dear Michael, Firstly we would like to thank you for choosing our IBEROSTAR Torviscas Playa hotel for your holidays in Tenerife and for the time you spent to share your feelings on your stay; at IBEROSTAR we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your review. We...

Edinburgh, United Kingdom
Reviewed 5 October 2015

Another enjoyable 9 day stay at the Torviscas Playa. We love this hotel, the location, staff and the food are all first class. Yes the rooms and corridors are tired and in need of upgrading but they are clean, if you have any issues with your room reception will try and get it sorted out for you and the maintenance...

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Helpful?
1Thank the_jimmies31
IberostarHoteles, Quality Manager at Iberostar Torviscas Playa, responded to this review

Dear Guest, We first would like to thank you for your loyalty and trust in our IBEROSTAR Torviscas Playa hotel, as well as for the time you spent to share your recent experience on TripAdvisor; We appreciate all of your input, as it helps us identify areas that could use more attention to detail. We have taken good note of...

Brussels
Reviewed 5 October 2015

I would not call this a four star hotel. However, before continuing with my review, I would say that we did enjoy our stay. When we arrived, the front desk staff I spoke to were quite snappy and unpleasant (Natalie/a and a young dark-haired woman). After seeing the "sea view" room, we found that it was on the 1st floor...

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Helpful?
1Thank SusannahB
IberostarHoteles, Quality Manager at Iberostar Torviscas Playa, responded to this review

Dear Guest, We are really sorry to learn that you did not enjoy the stay with us to the fullest and would like to sincerely apologize for this. Discussions involving the respective reception team members and the management team have taken place to review your comments, and we would like to assure you that all of your concerns will be...

Wellingborough, United Kingdom
Reviewed 5 October 2015 via mobile

This was a late booking for our trip and I could see the reviews were mixed. I won't bore you with too much detail but here is a quick breakdown of my experience starting with the good points - The hotel itself is in a very good location with regards to the beach and shops, it is clean and has...

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3Thank Nickphilpott
IberostarHoteles, Quality Manager at Iberostar Torviscas Playa, responded to this review

Dear Guest, We appreciate you reaching out to us on TripAdvisor to notify us of your concerns related to your recent stay at our IBEROSTAR Torviscas Playa hotel and whilst an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. A few minutes earlier a family informed our reception...

Norwich, United Kingdom
Reviewed 5 October 2015

Let's start with just a couple of small niggles. We booked a high floor with a sea view, which we got. However the sea view rooms at our level (5th floor) also overlook the roof of the hotel next door which houses their air conditioning unit, so there is a considerable and pervasive whine. The beds also reminded us of...

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Helpful?
1Thank objoyful88
IberostarHoteles, Quality Manager at Iberostar Torviscas Playa, responded to this review

Dear Guest, Thank you for taking the time to write your feedback on your holiday experience at our IBEROSTAR Torviscas Playa hotel. Our customers’ comments are very important to us as only through their objective observations and remarks we are able to measure our performance and improve certain aspects of service if necessary. We have taken good note of your...

Nottinghamshire, United Kingdom
Reviewed 4 October 2015

This was our second visit to this hotel and we are just as impressed as the first time we went. The staff are amazing and are always there to help, Great food and service throughout our whole stay and nothing was ever a problem for the staff. Entertainment staff are very good, especially Danny, Nico and Francesca as they really...

Review collected in partnership with Iberostar
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Helpful?
Thank KatieJermaineG
IberostarHoteles, Quality Manager at Iberostar Torviscas Playa, responded to this review

Dear Guest Thank you for reviewing your recent stay at IBEROSTAR Torviscas Playa. It is wonderful to read we were able to make your stay special from the moment you arrived until the moment you departed on this your second visit to our hotel. All of us were happy to know that you were very satisfied with the food at...

Bath, United Kingdom
Reviewed 4 October 2015

We had originally paid to stay in a different Iberostar hotel a few miles away. On arriving we were told of the building works and offered a transfer to a different hotel a few miles down the road. They upgraded us from half board to all inclusive and even paid for the taxi journey to the new hotel! Fantastic. Due...

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Helpful?
Thank Daisymae L
Wakefield, United Kingdom
Reviewed 4 October 2015 via mobile

Another lovely stay at this hotel, a special thank you to Freddie our waiter....courteous at all times. However a newer member Carla, very rude, never smiles, think she needs to learn some manners and take some tips from Freddie. A special mention to Marina on the bar, and two other young waiters Darwen and Bobbie who I gather are on...

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Thank th0mas1956
Leeds, United Kingdom
Reviewed 3 October 2015

We had a wonderful stay, although our room was on the roadside we still had a side view of the sea which was lovely. Our room was always cleaned to a very high standard, clean towels everyday. There was a fridge in the room, but no tea/coffee making facilities (we were AI not sure about SC and HB). We managed...

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Helpful?
1Thank Karen J
Newcastle upon Tyne, United Kingdom
Reviewed 3 October 2015

My wife & myself have stayed at the Torviscas Playa 22 times and we have enjoyed every visit and we have already booked to come back a further four times. The staff work hard to make sure we enjoy our holiday, the service is very good and everyone is helpful and polite. The food is excellent with a wide choice,and...

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3Thank davidhT9549CE

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Free Internet
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
NOTE: The hotel will remain closed from 18 April 2017 to 20 January 2018. We will be improving the facilities so that you can enjoy your holiday at IBEROSTAR even more! We apologize for any inconvenience. The IBEROSTAR Torviscas Playa hotel is a 4-star All-Inclusive hotel in Costa Adeje, Tenerife situated next to the beach. It’s located on the Costa Adeje, in a beautiful area full with nature. Its spacious rooms designed to meet all the guests' needs; entertainment and leisure programmes, and activities specially designed for the very youngest make this hotel the ideal choice for a family holiday in Costa Adeje. Family sized rooms. The hotel’s range of rooms is quite varied. The construction and design of the rooms is based on the guests’ distinct needs. Those travelling with family can stay in spacious quadruple rooms; couples can stay in double rooms and there is also a room for guests with limited mobility. Children, very well cared for. The hotel offers an interesting array of options for children and teenagers at its Mini Club (4- to 7-year-olds), Maxi Club (8 to 12) and Teenie Club (13 to 17). Run by an efficient team of entertainment pros, they plan lots of activities to keep your little ones busy all day long. Fun for the whole family in our hotels, always. A la carte activities. Since leisure and entertainment are very important when choosing a holiday destination, the IBEROSTAR Torviscas Playa hotel strives to offer a superior programme for its guests: a centre with treatments and beauty care, a large variety of sports both inside and outside the hotel, cultural theme nights, various live music performances and shows for day and night time entertainment. Free premium Wi-Fi: Connect to the Internet with Iberostar. The hotel offers exclusive free premium Wi-Fi in all its facilities. A fine connection – 3.5Mb in up to three devices – to use during your stay. ... more   less 

Additional Information about Iberostar Torviscas Playa

Address: Ernesto Sarti 5, 38679 Costa Adeje, Adeje, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Price Range: $212 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Torviscas Playa 4*
Number of rooms: 470
Reservation Options:
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Also Known As:
Iberostar Torviscas Playa Hotel Costa Adeje
Iberostar Hotel Torviscas Playa
Iberostar Hotel Adeje
Torviscas Playa Tenerife
Iberostar Torviscas Playa Tenerife/Costa Adeje
Hotel Style:
#20 On the Beach Hotel in Costa Adeje
#24 Family Hotel in Costa Adeje
#25 Luxury Hotel in Costa Adeje
#28 Romantic Hotel in Costa Adeje
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Torviscas Playa staff and other travellers.
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Questions? Get answers from Iberostar Torviscas Playa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just don't stay bathroom dirty nd black with broken tiles”
post790, 6 May 2017 | Read review
“Sea views have lots of sound at night, be aware”
  • Rough shape here...looks like it hadn't been looked after in a while
  • Outdated, sinlge mattress - rough sleep
samuelm2015, 17 Apr 2017 | Read review
“Book a room that faces the front then you will have a sea view.”
brianrC7147HJ, 8 Apr 2017 | Read review
“we had sea view room sunny in late afternoon, pool rooms view have most sun”
6PaulineMoore, 5 Apr 2017 | Read review
“Sea view sun facing if possible. ”
carlpalmer247, 4 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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