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Iberostar Bouganville Playa

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3,111 Reviews from our TripAdvisor Community

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There are newer reviews for Iberostar Bouganville Playa
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Showing 2,353: English reviews
Adliswil
1 review
Reviewed 10 August 2015

4 lifts but hopeless and slow. You are better off walking. Hope you don't have a pram or heavy stuff as you will need to wait and wait and wait. Then you will stop on every floor since the people who pressed the button for the lift gave up and walked down or up.

Review collected in partnership with Iberostar

Helpful?
Thank Joel2117
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our IBEROSTAR Bouganville Playa hotel for your holidays in Tenerife and for the time you spent to share your feelings on your stay; at IBEROSTAR we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your review. We... More 

East Preston, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 August 2015

husband and i went for a wk and found it fantastic. staff so friendly. hotel very clean. location was great ideal because it was close to beach and shops we went away as a late honeymoon and enjoyed every minute. although we went all inclusive you didnt really need to ask food and drinks around resort wete very cheap. only... More 

Review collected in partnership with Iberostar

Helpful?
4 Thank clairematthews
Stoke-on-Trent, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 August 2015

Just come back from staying 2weeks at this hotel. It's was rated 4star but I feel it was a 3 star. The photos shown are the updated rooms , we stayed on level 1 which was very dated. The door did not open into the room right as the frame was coming away from the wall. Every time the room... More 

Helpful?
1 Thank DebraE1968
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear Debra, Although we sincerely regret reading that your stay at our IBEROSTAR Bouganville Playa hotel fell short of your expectations, we are grateful for the time you spent to share your feedback on your overall holiday experience among us; we certainly believe that there is always room for improvement and your constructive critics will help us identify areas that... More 

Warwickshire, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 9 August 2015 via mobile

We have just returned from a weeks holiday at this hotel, I would say that the good points are worth the 4 star rating but overall not a 4 star experience which is why i have rated 3 star. GOOD Food is great brilliant choice at all three meals. Domingo who is a waiter in the evening is lovely and... More 

Helpful?
1 Thank Lorraine833
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear Lorraine, Thank you for taking the time to write your feedback on your holiday experience at our IBEROSTAR Bouganville Playa hotel. Our customers’ comments are very important to us as only through their objective observations and remarks we are able to measure our performance and improve certain aspects of service if necessary. We sincerely lament your disappointment on the... More 

Costa Adeje
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 August 2015

I had a very good first impression of this hotel The staff that we first saw were on the reception desk, he welcomed us to the hotel offering snacks and refreshments. The hotel had a very early see layout so you could find everything. The rooms were very bright and comfortable, also very high standard of cleanliness. Throughout the hotel... More 

Review collected in partnership with Iberostar.com

Helpful?
2 Thank richardkyleh
Stranraer, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 August 2015

Excellent hotel. Staff were fantastic. Coped with every language in Europe. Nothing was too much trouble. Food was fresh, tasty and varied. Rooms cleaned daily (liked the extra touch where our cleaner created flowers with towels and face cloths). Entertainment team worked hard to give everyone a good time. Where does Manu get his energy day after day? He deserves... More 

Helpful?
7 Thank StranraerTeam
Staffordshire
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 August 2015

Just returned from a weeks all inclusive stay. The staff were really friendly (there was a grumpy fella who worked in the bar located on the same floor as reception). What we liked - Room - checked in and was given a room on the 7th floor. We arrived half an hour before the evening meal was due to end... More 

Helpful?
7 Thank CLAStaffordshire
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our IBEROSTAR Bouganville Playa hotel for your holidays in Tenerife and for the time you spent to share your feelings on your stay; at IBEROSTAR we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your review. We... More 

Bedford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 August 2015 via mobile

This was my first holiday abroard and this hotel was amazing the staff was so lovely. The whole hotel was amazing and relaxing , I felt at home. The food was nice as well a lot of variety. We made use of all facilities at the hotel and was very nice being all.inclusive. I am definitely coming again and taking... More 

Helpful?
4 Thank bethanychilds123
Sutton, United Kingdom
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 7 August 2015

Welcome drink at painless check in. Had to pay for safe and deposit for towels. Given refurbished room. Room on 6th floor small but ok two large single beds ok. Nice balcony partial sea and pool view. Bathroom small had trouble squeezing past sink to close door better if door opened into room. Good sized powerful shower very good but... More 

Helpful?
5 Thank Hurst66
Coventry, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 August 2015

Have been visiting the Bouganville since 1992. Iberostar are always looking to improve this hotel. The staff are excellent and will always try their best to help the guests. Great food; spectacular views of the Atlantic, bedroom refurbishment programme nearing completion. Particular thanks to Javier (Reception) and Ruben (Restaurant). We will be back!!

Helpful?
8 Thank ian b

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The IBEROSTAR Bouganville Playa Hotel is a beachfront resort along the shores of Playa del Bobo. This top hotel is ideal for family holidays on the island of Tenerife thanks to its attentive and professional staff, countless fun-filled activities, and the best in comfort that you could imagine during your stay along the Costa Adeje.Enjoy your room in the new StarPrestige zone. In this distinct area you will enjoy personalised services, private access to whirlpool tub and sunbathing area with spectacular views of the sea. ... more   less 

Additional Information about Iberostar Bouganville Playa

Address: Eugenio Dominguez, 23 | San Eugenio Beach, 38679 Costa Adeje, Adeje, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Price Range: $164 - $427 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Bouganville Playa 4*
Number of rooms: 481
Reservation Options:
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Also Known As:
Iberostar Bouganville Playa Hotel Costa Adeje
Iberostar Hotel Bouganville Playa
Iberostar Hotel Adeje
Bouganville Playa Tenerife
Iberostar Bouganville Playa Tenerife/Costa Adeje
Hotel Style:
#11 On the Beach Hotel in Costa Adeje
#14 Luxury Hotel in Costa Adeje
#16 Family Hotel in Costa Adeje
#32 Romantic Hotel in Costa Adeje
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Bouganville Playa staff and other travellers.
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Questions? Get answers from Iberostar Bouganville Playa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best to go as high as possible”
 of 5 bubbles plus50, 4 Dec 2016 | Read review
“In my opinion usually worth paying extra for a side sea view overlooking the pools, and receiving the sun in the morning”
 of 5 bubbles MadeiraLover75, 30 Nov 2016 | Read review
“Upgraded to a better view from room.”
 of 5 bubbles V1935LDchristined, 29 Nov 2016 | Read review
“Lower floors best”
 of 5 bubbles SUSANH184, 27 Nov 2016 | Read review
“Utilise the Excursions offices, even if you are with a holiday provider that doesn't offer excursions. Other Holiday agents will help you.”
 of 5 bubbles Apollosreign, 26 Nov 2016 | Read review
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