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Grand Luxxe Riviera Maya

718 reviews
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Traveller (675)
Room & Suite (131)
Pool & Beach (130)
Overview
  • Excellent78%
  • Very good16%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“spa tower”(25 reviews)
“havana moon”(58 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
All hotel details
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Reviews (718)Write a Review
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All reviewsburger custom madespa towerhavana moonplunge poolnuevo vallartagrand blissresidence clubriviera mayabedroom villaprime rib nightburger restauranttwice daily maid servicesquare feetexclusive poolgong restaurantshuttle servicefull kitchen
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51 - 55 of 609 reviews
Reviewed 12 November 2017

There will be some inevitable comparisons with our visit to Grand Luxxe Nuevo Vallarta. Check-in/out : smoother since complimentary transport from the airport brought you directly to Grand Luxxe lobby to check in vs changing vehicles at central transport at Nuevo. Check-in staff were fine...More

3  Thank WorldTravellerBC
Response from Socialmediamanager1, Manager at Grand Luxxe Riviera MayaResponded 14 December 2017

Dear guest, We are glad you have decided to post a review as it is helpful to further enrich our performance and give other travelers a better idea of what to expect. We really thank you for your kind comment about our staff as we...More

Reviewed 12 November 2017

this beautiful shared time is so amazing. you will find excellents options to eat, rest and have a lot of fun, burger scustom made is simple the best of all the restaurants. located at the grand luxxe pool. also in this pool you are going...More

Thank Patt F
Response from Socialmediamanager1, Manager at Grand Luxxe Riviera MayaResponded 14 December 2017

Dear guest, Thank you for your nice comment about the staff, which we consider one of our biggest assets. We feel delighted to see how much they’ve made your stay enjoyable, we will pass by your feedback to them as this is the only way...More

Reviewed 12 November 2017

this unic resort is simply the best in all the mayan riviera. since the moment that my family and I arrived to the resort attention from all the staff was magnific. we are so plased with ours concierges they made everything unforgettable.. but if you...More

1  Thank Matt R
Response from Socialmediamanager1, Manager at Grand Luxxe Riviera MayaResponded 14 December 2017

Dear guest, Thank you for sharing your opinion about the last stay with us.It is great to find out that you have been pampered and have enjoyed the kindness off all the staff. Rest assured your feebback will reach Daniel to motivate him to keep...More

Reviewed 11 November 2017

We are just back from the most beautiful place ! Grand Luxxe Riviera Maya . We had a wonderful time , the pools and service fantastic people there is very warm , we are camping back next year !! For another great experience!More

Review collected in partnership with this hotel
2  Thank Silviavalrva
Response from Socialmediamanager1, Manager at Grand Luxxe Riviera MayaResponded 14 December 2017

Dear guest: We truly appreciate you taking the time and providing us with your thoughtful feedback of your recent stay. Your comments are always welcomed. And we are very hapy to know you have enjoyed the service, the pool and overall, the facilities. It will...More

Reviewed 10 November 2017

I highly Reccommend this hotel for a romantic getaway or Honeymoon. Get a 1bdrm suite with plunge pool on the balcony. Ours was on second floor and had a beautiful Jungle Very Private view. The plunge pool is very cooling on hot afternoons. The room...More

Thank coventryusa
Response from Socialmediamanager1, Manager at Grand Luxxe Riviera MayaResponded 14 December 2017

Dear guest, Thank you for sharing an opinion about your recent stay. We are honored to be chosen to celebrate your Honeymoon and we are very happy to know you enjoyed the room, delicious food and service. We will be waiting for you to celebrate...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Beachfront
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Outdoor pool
Details
Hotel Style
#1 Spa Hotel in Playa Paraiso
#1 Family Hotel in Playa Paraiso
#2 Top resorts Hotel in Playa Paraiso
#2 Romantic Hotel in Playa Paraiso
#2 On the Beach Hotel in Playa Paraiso
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Hotel Style
#1 Spa Hotel in Playa Paraiso
#1 Family Hotel in Playa Paraiso
#2 Top resorts Hotel in Playa Paraiso
#2 Romantic Hotel in Playa Paraiso
#2 On the Beach Hotel in Playa Paraiso
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (675)
Room & Suite (131)
Pool & Beach (130)
Dining (46)
Family and Play Areas (3)
Questions & Answers
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Teri0k
21 February 2018|
Answer
Response from almaxstern | Reviewed this property |
Snorkeling in the ocean at the resort would have been difficult the week we were there. It was windy and the red caution flags were out much of the time. The winds might be better in May. I think the kids would have enough... More
0
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diguad
21 February 2018|
AnswerShow all 4 answers
Response from lbg2018 | Reviewed this property |
Hi, In certain areas they were hard to come by during our Jan visit, especially at the Beach Club. At the Grand Luxxe pool though, it was harder to find lounges in the sun. They also reserve a bunch of seats for "Platinum... More
0
Votes
richsimp67
19 February 2018|
AnswerShow all 7 answers
Response from Vidanta V | Property representative |
Please contact us at 1-800-292-9446.
0
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Room Tips
"I don't know if there is a way to ask for a room near the beach. But I sure wish we had."
Read review
"Higher floors are quieter."
Read review
"The jungle rooms are a long walk to the BeachClub. There are shuttles but you have to wait for them..."
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"Upper floor"
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