We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Iberostar Paraiso Beach

Certificate of Excellence
GreenLeadersGold level
04/07/2017 05/07/2017
1 room 2 adults 0 children
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Iberostar Paraiso Beach
Iberostar Paraiso Beach
Panoramas (4)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,912 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Iberostar Paraiso Beach
See the most recent reviews
Showing 3,242: English reviews
Olds, Canada
Reviewed 31 December 2013

The first day at the hotel we discovered the air conditioning not working in our room, and that evening we never got any sleep, due to no air conditioning, and our room happened to be next to the outdoor theater. The next day we asked to be moved to another room, which finally took place later in the day, but...

Review collected in partnership with Iberostar
 Report
Helpful?
Thank Debbie S
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Client, First of all we would like to thank you for choosing Iberostar Paraiso Beach for your vacations. We truly appreciate that you took the time to share your comments and feedback from your recent stay as it provides us an insight of your stay and a great tool for our improvement. We regret to know that the room...

Redwood City, California
Reviewed 31 December 2013

This is excellent property, kind of in between Cancun and Playa Del Carmen. "Iberostar Paraiso Beach" hotel seems only like a quarter of entire Iberostar property. There are 3 more Iberostar hotels (Maya, Grand, Lindo) next to each other...that you do not have access to :( Good service in restaurants, very nice rooms and bathrooms and exceptionally clean property. Park...

Review collected in partnership with Iberostar
 Report
Helpful?
1Thank hollydedo
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guest, First of all we would like to thank you for choosing Iberostar for your vacations. We are glad to know your experience was great and you had a nice time at our Resort. Thank you for your lovely remarks on the services, grounds, cleanliness and rooms, our Staff will be thrilled after receiving your nice comments. We regret...

Delta, British Columbia
Reviewed 31 December 2013

The hotel was beautiful, the staff welcoming and helpful and the food choice was satisfactory in the buffet. We went to the Steak restaurant, and were disappointed with the very fatty rib eye steaks that we had, the sirloin was very good. The Japanese and Mediterranean (lots of meat!) restaurants were excellent and we really enjoyed our evenings there. I...

Review collected in partnership with Iberostar
 Report
Helpful?
Thank 0Molly
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guest, First of all we would like to thank you for choosing Iberostar Paraiso Beach for your vacations. We appreciate the time you took to share your comments and the feedback regarding the services at the Hotel. It is truly important for us since it provides us a great tool for motivation and improvement. The Executive Chef sincerely thanks...

Quebec City, Canada
Reviewed 30 December 2013

First of all I want to thank's those persons: Moncey, Antonio, Alex. You're not only worker, you're my friends for sure. Because I was by my own during this trip. And you have made a difference, made a good trip to a HUGE one!!!!. Many ressorts look like the same, put when you meet a crew who puts their heart...

 Report
Helpful?
Thank Martin C
Glenview
Reviewed 30 December 2013

They have buffets and specialty restaurants. When you get there you make reservations for the specialty restaurants. They say you should get at least 3 out of seven nights. We got nothing. Was told all reservations were sold out. When we walked by restaurants they were always half empty. Manager totally unresponsive. Apologized, did nothing and seemed bothered by us....

Review collected in partnership with Iberostar
 Report
Helpful?
Thank Vacationers6
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guest, On behalf of the management and the Staff of Iberostar Paraiso Beach we would like to thank you for choosing us for your vacations. We truly appreciate you took the time to share your feedback with us since it provides us an insight of our services and a great improvement tool for our Hotel. We indeed offer a...

Chevy Chase, Maryland
Reviewed 29 December 2013

This was the third year my family of four enjoyed the lovely vacation at Iberostar Paraiso complex. After two years at Del Mar, this December we stayed at Paraiso Beach, which is basically a mirror image of Del Mar. For some reason, I found Del Mar sunnier and easier to navigate, while Beach has more cheerful architecture. Everything else is...

 Report
Helpful?
5Thank belgradetourists
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guest, On behalf of the Management of the Hotel Iberostar Paraiso Beach we would like to thank you for choosing our Hotel for your vacation. We are more than glad to know that your recent experience was great and that you took the time to share your review with us on Trip Advisor. It is fantastic to know that...

Brandon, Canada
Reviewed 29 December 2013

As a family we went to Mexico for our first time and really enjoyed it. The people were great! It is hard to know where to start in rating this resort/vacation. The "Paraiso Beach" resort was wonderful with lots of great food, lots of activities and very clean. The entertainment people, cleaning staff, restaurant workers etc were very accommodating. There...

 Report
Helpful?
2Thank R F
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guest, First of all we would like to thank you for choosing Iberostar for your vacations in Riviera Maya. We are more than glad to know that you had an amazing stay with us and that you enjoyed the food, grounds, beach, activities and the great service from our Staff. It is a pleasure for us to know we...

St. Albert
Reviewed 28 December 2013

We stayed 12 nights at this resort along with friends. 2 families of 4, kids ages 14 and 12. This is a nice resort, with good food, decent rooms and well kept grounds which we had no problem walking them. There were several complaints about bad food and being too big. We didn't think so, the buffet offered plenty to...

 Report
Helpful?
Thank themercs
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guest, First of all we would like to thank you for choosing Iberostar for your first visit to Mexico. It is great to know you had an amazing experience at our Hotel and that you highlighted the different services, facilities, food, restaurants and also the outstanding and warm service from our Staff. We thank you for your feedback regarding...

New York
Reviewed 26 December 2013

The resort itself is nice, no doubt about it. The appearance is modern, the decoration and architecture is tastefully done but to me it felt like a really nice summer camp, thanks to the massive amounts of kids there. There was not a single area for just adults, if you go to the restaurants you had to pass a park...

 Report
Helpful?
3Thank Nele73
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guest, First of all we would like to thank you for choosing Iberostar for your vacations. We appreciate the time you took to share your recent experience. We happy that you highlighted the grounds, architecture and the amazing environment Iberostar offers. We regret to know that the experience at the Gourmet restaurant was not as you thought and we...

White Plains, New York
Reviewed 26 December 2013

A great, friendly, large, resort. Plenty of food, shopping, and activity options. A great (will go out of their way for you) staff, a lively and awesome wave beach, and friendly and fast bartenders. Stayed for a week and didn't have one issue. Enjoyed the nightclub twice, watched plenty of live performances, and experienced many of the activities on the...

Review collected in partnership with Iberostar
 Report
Helpful?
2Thank Michael P
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guest, First of all we would like to thank you for choosing Iberostar Paraiso Beach for your recent vacation. We are more than glad to know that your recent experience was great and that you took the time to share your review with us on Trip Advisor. It is fantastic to know that this vacation was great and you...

5,665 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (5436)
Viewed
Pool/Beach Area (1368)
Viewed
Hotel & Grounds (1107)
Viewed
Dining (402)
Viewed
Family/Play Areas (94)
Viewed
Room/Suite (312)
Viewed
View from Room (113)
Viewed
Business Centre/Function Rooms (30)
Viewed
Bathroom (44)
Viewed
0:48
Videos (12)
Viewed
Other (1954)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (203)
Viewed
4127 - Estandard (33)
Viewed
Amenities (2)
Viewed
Beach (11)
Viewed
Pool (22)
Viewed
Dining (24)
Viewed
Suite Presidencial (90)
Viewed
The Hotel (21)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Other (26)
04/07/2017 05/07/2017
Hotels you might also like...
Also consider these accommodations in or near Playa Paraiso
0.2 km away
Iberostar Paraiso Lindo
Iberostar Paraiso Lindo
#5 of 11 in Playa Paraiso
5,880 reviews
0.4 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,727 reviews
0.3 km away
Iberostar Paraiso Maya
Iberostar Paraiso Maya
#4 of 11 in Playa Paraiso
4,815 reviews
Show Prices
Show Prices
Show Prices
0.0 km away
IBEROSTAR Paraiso Del Mar
IBEROSTAR Paraiso Del Mar
#8 of 11 in Playa Paraiso
4,591 reviews
10.3 km away
BlueBay Grand Esmeralda
BlueBay Grand Esmeralda
#96 of 214 in Playa del Carmen
9,185 reviews
15.2 km away
Occidental at Xcaret Destination
Occidental at Xcaret Destination
#74 of 214 in Playa del Carmen
11,867 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach of "Playa Paraiso." Imaginatively designed lake – pool. Convention centre. The holiday complex is perfectly integrated into the tropical landscape. ... more   less 

Additional Information about Iberostar Paraiso Beach

Address: Carrt. Chetumal - Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $217 - $644 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Paraiso Beach 3.5*
Number of rooms: 424
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Visit Us Inc., Travelocity, Orbitz, Hotwire, TravelUp, Hotels.com, Cancelon, Cheap Tickets, getaroom.com and TripOnline SA so you can book your Iberostar Paraiso Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Del Mar
Iberostar Paraiso Beach Playa Paraiso, Riviera Maya
Hotel Style:
#5 Green Hotel in Playa Paraiso
#6 Top resorts Hotel in Playa Paraiso
#6 Romantic Hotel in Playa Paraiso
#7 Family Hotel in Playa Paraiso
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Iberostar Paraiso Beach staff and other travellers.
886 questions
Ask a question

See all questions (886)

Questions? Get answers from Iberostar Paraiso Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to the Lindo resort or visit during low season.”
christy88828, 26 May 2017 | Read review
“Ask for a room at the end of the resort closer to the beach.”
peeks390, 17 May 2017 | Read review
“38/37 were a 3 minute walk from the lobby and a 5 minute walk to the pool”
adamtenhopen13, 15 May 2017 | Read review
“I think there is only one building with ocean views. All the rest of fairly equal.”
4mangos, 11 May 2017 | Read review
“We had a room in the middle, almost equidistant from ocean to lobby that worked well for us.”
  • The lighted pathway to the lobby/beach! So pretty!
vickie752, 6 May 2017 | Read review
5 of 5
No availability for your dates from these sites
Travelocity
* /night
View Deal
getaroom.com
Orbitz.com
CheapTickets
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates