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Mayan Palace Riviera Maya

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Mayan Palace Riviera Maya
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3,283 Reviews from our TripAdvisor Community

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There are newer reviews for Mayan Palace Riviera Maya
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Showing 2,564: English reviews
Michigan
Reviewed 11 April 2010

Overall a very nice resort. Nice rooms, comfortable beds. Great pools. The beach is rocky. RCI told us the rocky beach was due to dead coral washing up after a hurricane and that they were able to remove the dead coral in a section of beach. However, we did not find a non-rocky section of the beach. The food was...

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Thank FinGuy
Jupiter Florida
Reviewed 11 April 2010

We traded through RCI for a one bedroom. This Mayan resort is not as posh as the one in Los Cabos and Puerta Vallarta, but was still excellent. Room was modern and lovely with a sitting room & two TVs. Daily housekeeping. We were in building 12, which was a pleasant 10 minute walk through a garden path to the...

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1Thank Ticorella
Reviewed 9 April 2010

I visited the Mayan Palace in Riviera in the middle of March 2010, and my husband and I truly enjoyed our stay. The property is very beautiful and well kept. Staff is incredibly courteous and do their best to accomodate you. The pool is incredible! At times, it was difficult to find a spot to lounge, but it was spring...

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2Thank calypso0o0
Naperville, Illinois
Reviewed 5 April 2010

This is a gold crown resort. The Grand Mayan next door on same property is definitely a Gold Crown. The only issue I had was the rooms. The beds were the hardest beds I have ever slept on. We asked for 6 additional blankets and slept on them to make the bed more comfortable. The maids saw this and added...

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1Thank bonsaijim
Wildwood,NJ
Reviewed 4 April 2010

I recently was on vacation in Mexico for four weeks (3/20/10 to 4/20 10). One week at the Sunset Lagoon, Cancun. Two weeks at the Mayan Palace, Mayan Riviera. One week at the Weston Regina Raintree Vacation Club, Cancun. All of these resorts were worth staying at; however none were perfect for the vacations my wife and I really love....

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Thank mflmarlton
Knoxville, Tennessee
Reviewed 2 April 2010

We loved the Riviera Maya Mayan Palace. Our group consisted of a 62-year-old couple, my husband & myself (late 40s) and 2 teenage girls. We all enjoyed the resort. The rooms were clean and comfortable. We were in Bldg 2, which was perfect. Not so far to the pool or anything except the lobby and that was only a 5...

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1Thank Hillbilly_Jill
Toronto
Reviewed 31 March 2010

We stayed at the Mayan Palace during March Break and left very unhappy. It was our first time in that part of Mexico and we were very excited to go to the Palancar Reef in Cozumel. We read that the hotel offered a snorkeling excursion to two reefs in Cozumel so we called the travel desk to ask if Palancar...

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2Thank Chelsea014
Lawrenceburg, IN
Reviewed 28 March 2010

We went to this resort for spring break this year with our three boys ages 6,8,and 10. There was never a shortage of things to do to keep them busy. As big as the pool is, we could have spent the entire week just moving from one section of the pool to the next. They offered kids activities throughout the...

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1Thank drruter
Dallas,TX
Reviewed 22 March 2010

Nice resort, but very isolated and spread out without access to a good beach. The staff was generally attentive and food was good, albeit expensive. Our room was clean and well appointed. We had very noisy pipes that banged loudly against the walls all night, which unfortunately made the units feel cheap. Lastly, the sales pitch for timeshare sales isn't...

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Thank cratx
St. Louis
Reviewed 20 March 2010

My family and I just got back from the Grand Mayan for Spring break. The staff was very friendly and professional. The resort is very big, but they have shuttles that will take you to the lobby and the pool area where all of the restaurants are located. We stayed in building 20 on the ground floor. We had a...

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1Thank Borrie40

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Mayan Palace Riviera Maya

Address: Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Hotel Class:4.5 star — Mayan Palace Riviera Maya 4.5*
Number of rooms: 402
Also Known As:
Mayan Riviera
Mayan Palace Cancun
Wyndham Playa Del Carmen
Riu Palace Riviera Maya
Cancun Grand Mayan
Grand Maya Mayan Riviera
Playa Del Carmen Wyndham
Mayan Palace Playa Del Carmen
Mayan Palace Riviera Maya Mexico
Mayan Palace Riviera Maya Playa Paraiso
Hotel Style:
#7 Luxury Hotel in Playa Paraiso
#8 On the Beach Hotel in Playa Paraiso
#8 Top resorts Hotel in Playa Paraiso
#10 Family Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Mayan Palace Riviera Maya staff and other travellers.
526 questions
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Bayboro
7 months ago

See all questions (526)

Questions? Get answers from Mayan Palace Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The jungle has trees and wildlife,but if you prefer less walking, request a room nearer the pools and beach.”
 of 5 bubbles 137tartar, 23 Mar 2017 | Read review
“The lower the number the closer to the pool you are”
 of 5 bubbles Kgouthro, 22 Mar 2017 | Read review
“Try to stay on the opposite side of the tram road. It is noisy at night up till midnight. Buildings 11-21”
 of 5 bubbles TJ4842, 20 Mar 2017 | Read review
“Some rooms are very far (6+ min walk) from the pool and beach.”
 of 5 bubbles Martini_onthebeach, 14 Mar 2017 | Read review
“choose buildings 1-4 these are closer to the restaurants on grounds,also pool and gym and the beach”
 of 5 bubbles 242anthonyc, 11 Mar 2017 | Read review
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