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Iberostar Paraiso Maya

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Iberostar Paraiso Maya
Iberostar Paraiso Maya
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4,559 Reviews from our TripAdvisor Community

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Showing 3,505: English reviews
Woodridge, IL
Reviewed 2 days ago NEWvia mobile

We just returned from a week staying at this fantastic resort. Can't say enough good things about it. We stayed in building 62, great location. Very convenient to the pool, beach and El Tapatio restaurant where we had breakfast every morning. We had a lovely young woman who provided us with great service, and always with a smile on her...

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1Thank gardengal53
Chicago, Illinois
Reviewed 2 days ago NEWvia mobile

The resort was excellent. Our food at the 4 restaurants on the resort were the best we have had in 10 visits to Mexico. This was the first resort that had a pool area large enough for all guests to have a lounger. We stayed in building 62 and the courtyard was beautiful. Everyone working there was friendly and obliging....

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1Thank beer63
Reviewed 2 days ago NEW

Having vacationed at several resorts in the Maya Riviera, its hard not to compare them to the previous experiences. The Maya in some ways was different from our previous experiences resulting in disappointment at first, but with each day we came to appreciate it more. What perhaps set me off right at the start was the blatant attempt to up...

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2Thank Paul H
Kentwood, Michigan
Reviewed 2 days ago NEW

My second visit to this part of the resort. I was there when it was just opened and it's showing a little wear but not bad. Happy with the Iberostar brand BUT..... every time you need to speak with the concierge they do the timeshare sell on you. After 4 times I was getting really tired of it. Wasn't interested...

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Thank Gluehuffer
Ontario
Reviewed 4 days ago NEW

The Iberostar Maya is a beautiful place I have just returned from the resort Elisha at the front desk got me an upgrade on my room awesome .... perfect room in perfect location room number 6277 the girl that looked after my room was Jennifer she made it perfect everyday everyone was so nice friendly and helpful food was excellent...

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3Thank ajtravelsmex
Milwaukee, Wisconsin
Reviewed 5 days ago NEWvia mobile

We have been to this resort every year in January for more than a decade and we are always impressed with the upgrades and consistent service. Three years ago they opened a fitness center and I loved the Zumba classes by Louis but this year my husband talked me into doing Boot Camp with him and again Louis was fantastic....

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4Thank Alysandra L
Bentonville, Arkansas
Reviewed 5 days ago NEW

The staff had it all under control and had our glass refilled almost before we asked. the rooms were clean and well appointed. The food was very good. I especially enjoyed sitting on the beach under a grass umbrella watching the waves roll in

Review collected in partnership with Iberostar
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1Thank 360paintingguy
Ayr, United Kingdom
Reviewed 6 days ago NEW

We were a family group (all adults) and found this a terrific resort. Given time of year it was not as busy as you would get at the height of summer and fewer children. Had seen previous reviews about the size of the place but it never took us more than 5mns to walk anywhere around the main resort. Food...

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1Thank Brocki
Reviewed 1 week ago

We had a vacation at our first all - inclusive resort and this was the first time in Mexico. The Iberostar Maya was a very welcoming resort, with very friendly staff. We did have a mishap where my son cut his foot on a rock in the ocean and needed stitches (our first day). The concierges near our room were...

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2Thank Patod49
Reviewed 1 week ago

We had a wonderful experience at Iberostar Paraiso Maya. It really is great for kids of all ages. Ton of activities (pool or beach, land, night time), great excursion options, ice cream shop, kid and adults club, night time shows for the family, multiple restaurants, gym with classes, beach yoga, the list goes on. Rooms were very nice, clean and...

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4Thank Davaughnu B

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located directly on the beautiful beach of Playa Paraiso (Mexico). All junior suites with Jacuzzi, DVD player, upgraded amenities. Exclusive dining plus dine around privileges at over 16 restaurants, 17 full service bars. ... more   less 

Additional Information about Iberostar Paraiso Maya

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $401 - $928 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Paraiso Maya 4*
Number of rooms: 434
Reservation Options:
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Also Known As:
Iberostar Paraiso Maya Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Riviera Maya
Iberostar Hotel Paraiso Maya
Iberostar Maya
Iberostar Grand Paraiso
Iberostar Paraiso Maya Playa Paraiso, Riviera Maya
Hotel Style:
#3 Green Hotel in Playa Paraiso
#4 Luxury Hotel in Playa Paraiso
#5 Top resorts Hotel in Playa Paraiso
#5 Family Hotel in Playa Paraiso
#5 Romantic Hotel in Playa Paraiso
#5 On the Beach Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Paraiso Maya staff and other travellers.
603 questions
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Questions? Get answers from Iberostar Paraiso Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms with a pool view are going to be noisy - rooms may also have a balcony facing walkways (no privacy)”
 of 5 bubbles Gluehuffer, 22 Jan 2017 | Read review
“building 62 close to food and pools”
 of 5 bubbles ajtravelsmex, 20 Jan 2017 | Read review
“We had a room closest to the beach with a private pool, it was nice and quiet”
 of 5 bubbles Patod49, 17 Jan 2017 | Read review
“I can't remember our location just that it was next to the Grand,close to the buffet, and pool.”
  • Elephant in our room
 of 5 bubbles luv2travelaz, 12 Jan 2017 | Read review
“Areas 60-61 are closer to the beach , 62 - 64 are pretty central to the pool and restuarants”
 of 5 bubbles SPJAZ, 11 Jan 2017 | Read review
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