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17/07/2017 18/07/2017
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    Iberostar Paraiso Maya

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    17/07/2017 18/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (4829)
          Pool & Beach (1228)
          Room & Suite (717)
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          Overview
          • Excellent58%
          • Very good28%
          • Average9%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “wave pool” (614 reviews)
          “seafood” (411 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Golf Course
          Dry Cleaning
          Lazy River
          Water Park
          Tennis Court
          Butler Service
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
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          Moon Palace Cancun
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          IBEROSTAR Paraiso Del Mar
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          Rooms
          17 Jul18 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (4,876)
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          There are newer reviews for Iberostar Paraiso Maya See the most recent reviews

          11 - 15 of 3,738 reviews

          Reviewed 1 week ago

          I've been here three times. Twice with a child and once with a friend. I found the resort to be fun, family friendly, yet the large size offers the ability to feel like you could get away from noise, etc. the food was what you...More

          4  Thank LE B
          Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 2 days ago

          Dear guest, Thank you for choosing IBEROSTAR Paraiso Maya to spend your recent vacation. First and foremost, thank you very much for you loyalty and for making of our resort your favorite place to spend your holidays. We appreciate you shared your review about how...More

          Reviewed 1 week ago

          My family had a wonderful time at the Iberostar Paraiso Maya in Cancun! AAA+ Service and the FOOD was incredible! Notable serivce people wer Gabriella and Elizabeth in Housekeeping, Jasmine the Chef, and Mario the Server! The pool and Beach are incredible, great for kids...More

          5  Thank Miles T
          Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 2 days ago

          Dear guest, Thank you for taking the time to share your review about your stay at IBEROSTAR Paraiso Maya. It is really satisfying to know that the efforts and excellent service of our coworkers Gabriella, Elizabeth, Jasmine and Mario helped you to have the best...More

          Reviewed 1 week ago

          This was our 2nd visit to this hotel. We were here 2 years ago and at that time were not impressed and recommended the Lindo over the Maya.. We flew on May 5th with JetBlue out of Boston arrived at Cancun airport around 10:30 am....More

          4  Thank regmck
          Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 3 days ago

          Dear guest, First of all we would like to thank you for choosing once again IBEROSTAR Paraiso Maya to spend your vacation. It is great to know that you had a good time and that our housekeeping staff and bartenders, made even better your stay...More

          Reviewed 1 week ago

          I don't understand how anyone can write a bad review of this resort. Everything was great from the time we got there to the time we left. Take a bike ride your first morning there. Ricco gave us a good tour of the surrounding properties...More

          4  Thank piglady50
          Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 3 days ago

          Dear guest, On behalf of the Hotel Management we would like to thank you for sharing your comments about your recent stay at IBEROSTAR Parasio Maya. We appreciate your special mentions about the amazing job our colleagues Nestor, Angel and Ricco did, and it is...More

          Reviewed 1 week ago

          When we arrived to lobby, we were told 1 of 3 rooms were not ready. We were told to go to our building concierge at 3 to get a key to the room that wasn't ready yet. We had a lot of trouble navigating our...More

          2  Thank Leslie S
          Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 3 days ago

          Dear guest, We would like to thank you for giving us the opportunity to be part of your recent holidays. First of all, thank you for making a special mention about the good work of our housekeeping department, our different pools, and colorful beach. Your...More

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          4,638 reviews
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          Iberostar Grand Hotel Paraiso
          5,771 reviews
          #1 of 11 hotels in Playa Paraiso
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Free Internet
          • Free Parking
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Children Activities (Kid / Family Friendly)
          • Shuttle Bus Service
          • Free Parking
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Hot Tub
          • Tennis Court
          • Bar/Lounge
          • Spa
          • Golf Course
          Details
          • Price range
          • US$258 - US$923 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #4 Luxury Hotel in Playa Paraiso
          • #4 Green Hotel in Playa Paraiso
          • #5 Romantic Hotel in Playa Paraiso
          • #5 Top resorts Hotel in Playa Paraiso
          • #5 Family Hotel in Playa Paraiso
          • #5 On the Beach Hotel in Playa Paraiso
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 434
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Travelocity, Hotels.com, Orbitz, TravelUp, Cancelon, Cheap Tickets and Hotel.de so you can book your Iberostar Paraiso Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen >
          • Playa Paraiso
          • Also Known As
          • Iberostar Paraiso Maya Hotel Playa Paraiso ,
          • Iberostar Playa Paraiso ,
          • Iberostar Riviera Maya ,
          • Iberostar Hotel Paraiso Maya ,
          • Iberostar Maya ,
          • Iberostar Grand Paraiso ,
          • Iberostar Paraiso Maya Playa Paraiso, Riviera Maya
          Add Photo Photos
          Traveller (4829)
          Pool & Beach (1228)
          Room & Suite (717)
          Dining (406)
          Hotel & Grounds (2853)
          Family and Play Areas (93)
          Bathroom (61)
          Business Centre & Event Rooms (21)
          Nearby
          Iberostar Grand Hotel Paraiso
          5,771 reviews
          .34 km away
           
          Ocean Breeze Riviera Maya Hotel
          205 reviews
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          Iberostar Paraiso Lindo
          5,931 reviews
          .09 km away
           
          Iberostar Paraiso Beach
          4,968 reviews
          .26 km away
           
          Nearby Restaurants
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          Tramonto
          93 reviews
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          Azur
          101 reviews
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          Nearby Attractions
          Iberostar Golf Club Playa Paraiso
          698 reviews
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          Rancho Bonanza
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          El Caracol
          27 reviews
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          Questions & AnswersAsk a question
          rod l
          What animals are at this resort? I'm taking my teenager in October and she wants to see animals! Also hoping this resort in October won't be to busy and we will have easy access to pool chairs and beach chairs? Any info would help!
          29 June 2017|
          Answer
          Response from Rick G | Reviewed this property |
          Was there in February. At the resort as far as animals there were a few Coati in the mangrove between the hotel rooms and beach area. That was all I saw. Am sure a trip to one of the local animal parks will have many more... More
          0
          Votes
          Deann P
          This is our first time to Iberostar and I was curious on what location I should request when checking in. We are booked in a Superior Junior Suite. It is my husband, my 12 yr old son and myself. Also was there items you packed that you wish you had left behind or items you wish you had packed? (trying to not over pack) We have snorkels ready to go and one inner tube (heard that it was smart to bring one). Lastly, will a 12 yr old have any fun with the kids club? Looks like it may be too young for him.
          28 June 2017|
          Answer Show all 2 answers
          Response from jandbanderson | Reviewed this property |
          We just got back. I have 3 boys aged 14, 13 and 11. We were in building 61 and that location was perfect. It was close to the pools and beach which was our priority. I packed tons of sunscreen because it's expensive to... More
          2
          Votes
          Siobhan K
          How do you book dinner reservations in advance? I see you are allowed to do a few a few days ahead of time. We are coming down Friday and I am thinking of booking the hibachi.
          27 June 2017|
          Answer Show all 2 answers
          Response from cielos1 | Reviewed this property |
          Have to go through the concierge at the resort.
          0
          Votes
          Room Tips
          "All buildings have their good and bad points. Just be prepared to do a lot of walking."
          Read review
          "The superior junior suite is larger than a regular suite and has a pull out couch."
          Read review
          "Building 61 was fantastic if you want to be near the beach and pools."
          Read review
          "There is no real ocean view - most of the rooms are facing pools/jungle"
          Read review
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