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23/07/2017 24/07/2017
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    Iberostar Paraiso Maya

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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    23/07/2017 24/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (4822)
          Pool & Beach (1227)
          Room & Suite (713)
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          Overview
          • Excellent58%
          • Very good28%
          • Average9%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “wave pool” (613 reviews)
          “seafood” (410 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Golf Course
          Dry Cleaning
          Lazy River
          Water Park
          Tennis Court
          Butler Service
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          IBEROSTAR Paraiso Del Mar
          4,636 reviews
          #8 of 11 hotels in Playa Paraiso
           
          Paradisus Playa Del Carmen La Esmeralda
          6,917 reviews
          #34 of 209 hotels in Playa del Carmen
           
          Iberostar Paraiso Lindo
          5,927 reviews
          #4 of 11 hotels in Playa Paraiso
           
          Moon Palace Cancun
          21,211 reviews
          #22 of 175 hotels in Cancun
           
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          Rooms
          23 Jul24 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (4,867)
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          There are newer reviews for Iberostar Paraiso Maya See the most recent reviews

          11 - 15 of 4,867 reviews

          Reviewed 1 week ago

          Returned home today & here are some random thoughts and tips. We give the resort a 4 out of 5. But it's an excellent value! Very family friendly resort. The concierges were wonderful and so very knowledgeable and helpful - we didn’t realize until arriving...More

          3  Thank yorkielover31
          Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 4 days ago

          Dear guest, On behalf of the hotel management we would like to thank you for choosing IBEROSTAR Paraiso Maya to spend your recent vacation. It is great to know that you decided to try the Star Prestige package and that it overcame all your expectations....More

          Reviewed 1 week ago via mobile

          So we just got back from a wk with family and had a great time! There were definitely some good and bad points. I'll start with the good stuff..first my husband is in a wheelchair and the accessibility was great here lots of ramps to...More

          1  Thank Vaconwheels
          Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 4 days ago

          Dear guest, First of all we would like to thank you for choosing IBEROSTAR Paraiso Maya to spend your vacations and for sharing your review with all of us. We truly appreciate your nice comments about the friendliness of our staff. We are also glad...More

          Reviewed 1 week ago via mobile

          We traveled with 6 adults and 3 kids. The resort is beautiful, very very clean! We were greeted with a delicious welcome drink of cucumber lemonade water...Rooms are gorgeous and spacious. Staff is extremely pleasant and they work very hard!! Resort is huge and takes...More

          4  Thank LudaKris
          Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 4 days ago

          Dear guest, Thank you so much for choosing IBEROSTAR Paraiso Maya to spend your vacation. First of all we truly hope your mom is doing better now, our best wishes to her. We are elated to know that you and your family had a great...More

          Reviewed 1 week ago

          Staff is very friendly. Pool bar is understaffed Beach chairs are hard to come by Pool chairs are hard to come by Towels are treasured items. also need more places to exchange towels. Pools are nice but need a bar on the lazy river. Several...More

          Thank Brian Y
          Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 4 days ago

          Dear guest, First of all we would like to thank you for choosing IBEROSTAR Paraiso Maya to spend your recent holidays. We appreciate your special mention about our friendly and courteous staff. We are also happy to know that the food at the Taco restaurant...More

          Reviewed 1 week ago

          I have mixed feelings regarding this Iberostar property. I must have read hundreds of reviews before taking the plunge and deciding to stay at the Paraiso Maya. I was skeptical based on the reviews. For perspective, my husband and I are in our late 20’s...More

          1  Thank ocalde88
          Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 6 days ago

          Dear guest, Thank you for choosing IBEROSTAR Paraiso Maya to spend your vacation. First of all we would like to thank you for your great comments about the kind and friendly service of our bartenders and housekeeping staff. It is also great to know that...More

          IBEROSTAR Paraiso Del Mar
          4,636 reviews
          #8 of 11 hotels in Playa Paraiso
           
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          6,917 reviews
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          Iberostar Paraiso Lindo
          5,927 reviews
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          Moon Palace Cancun
          21,211 reviews
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          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Free Internet
          • Free Parking
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Children Activities (Kid / Family Friendly)
          • Shuttle Bus Service
          • Free Parking
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Hot Tub
          • Tennis Court
          • Bar/Lounge
          • Spa
          • Golf Course
          Details
          • Price range
          • US$263 - US$1,049 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #4 Green Hotel in Playa Paraiso
          • #4 Luxury Hotel in Playa Paraiso
          • #5 Family Hotel in Playa Paraiso
          • #5 Romantic Hotel in Playa Paraiso
          • #5 On the Beach Hotel in Playa Paraiso
          • #5 Top resorts Hotel in Playa Paraiso
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 434
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotwire, Priceline, TravelUp, Orbitz, Hotels.com, Cancelon, Cheap Tickets and Hotel.de so you can book your Iberostar Paraiso Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen >
          • Playa Paraiso
          • Also Known As
          • Iberostar Paraiso Maya Hotel Playa Paraiso ,
          • Iberostar Playa Paraiso ,
          • Iberostar Riviera Maya ,
          • Iberostar Hotel Paraiso Maya ,
          • Iberostar Maya ,
          • Iberostar Grand Paraiso ,
          • Iberostar Paraiso Maya Playa Paraiso, Riviera Maya
          Add Photo Photos
          Traveller (4822)
          Pool & Beach (1227)
          Room & Suite (713)
          Dining (405)
          Hotel & Grounds (2852)
          Family and Play Areas (93)
          Bathroom (61)
          Business Centre & Event Rooms (21)
          Nearby
          Iberostar Grand Hotel Paraiso
          5,764 reviews
          .34 km away
           
          IBEROSTAR Paraiso Del Mar
          4,636 reviews
          .29 km away
           
          Iberostar Paraiso Lindo
          5,927 reviews
          .09 km away
           
          Iberostar Paraiso Beach
          4,960 reviews
          .26 km away
           
          Nearby Restaurants
          Havana Moon
          568 reviews
          1.41 km away
          Nektar at Vidanta Riviera Maya
          128 reviews
          1.55 km away
          Azur
          100 reviews
          1.57 km away
          Tramonto
          93 reviews
          1.26 km away
          Nearby Attractions
          Iberostar Golf Club Playa Paraiso
          698 reviews
          1.27 km away
          Rancho Bonanza
          679 reviews
          4.25 km away
          El Caracol
          27 reviews
          7.06 km away
          Pro Dive Mexico
          699 reviews
          2.13 km away
          Questions & AnswersAsk a question
          rod l
          How fancy is the check in area of the maya section at Iberostar? Plus how easy it to get the area you want for your room building?
          24 June 2017|
          Answer Show all 2 answers
          Response from lori1019 | Reviewed this property |
          Check in area is very pleasant and nice. Not super-fancy. If you are going in the summertime, it's a lot easier to make changes, restaurant reservations, etc. The hotel is at a much lower capacity. The resort property is... More
          1
          Vote
          Siobhan K
          Does anyone know if there are fitness classes there or what the gym has there? I would love group fitness classes on vacation.
          24 June 2017|
          Answer Show all 3 answers
          Response from Marzular | Reviewed this property |
          They have classes at the gym, gym area is pretty big with 2 seperate rooms for the classes. Instructors work out theirself and know what they are talking about.
          1
          Vote
          Google Translation
          Brandie R
          What are the differences between Iberostar resorts? Are they all linked together and have access to each other (I'm not talking about the ones another towns)? I read where you only get one reservation per every 3 nights stayed.. Does this mean that we can only eat at one restaurant while we are there? (4 nights)
          23 June 2017|
          Answer Show all 5 answers
          Response from Diana G | Reviewed this property |
          Each resort goes up in quality with the Grand being adult only and the most exclusive. You can eat at any of t h e resorts and don't need reservations except for the specialty restaurants such as Italian, Brazilian, steak... More
          0
          Votes
          Room Tips
          "Building 61 was fantastic if you want to be near the beach and pools."
          Read review
          "There is no real ocean view - most of the rooms are facing pools/jungle"
          Read review
          "Try for the building closest to the beach and breakfast buffet."
          Read review
          "We loved building 61 - close to the beach and pool"
          Read review
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