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Iberostar Paraiso Maya

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Traveller (5622)
360
Panoramas (2)
Traveller (5622)
360
Panoramas (2)
Room & Suite (850)
Overview
Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
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Reviews (5,790)
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4,281 results
Traveller rating
2,287
1,263
466
160
105
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LanguageEnglish
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2,287
1,263
466
160
105
Show reviews that mention
All reviews iberostar paraiso wave pool seafood la marina lazy river snake bar la geisha lindo buffet superior junior suite el tapatio private pool star friends kids club specialty restaurants french restaurant family vacation other resorts
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1,571 - 1,575 of 4,281 reviews
Reviewed 22 August 2015 via mobile

Just got back from our vacation. We stayed 5 days and it was simply not enough time! Let me start out by saying before we went I read some bad reviews and I have absolutely no idea why people had anything negative to say. We...More

3  Thank TheRealMcHale
Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 1 September 2015

Dear guest, Thank you for giving the opportunity of being your host in your recent trip to Mexico. We would like to thank you for highlighting many aspects of our resort including our friendly staff, our food in our buffets and restaurants and our lazy...More

Reviewed 22 August 2015

This resort is one of 5, Maya (high end) gives you free access to other 3...you will not need other 3, but there is free WiFi, closest to best pools, also you will have more access to restaurants We stayed here for 6 days, we...More

4  Thank LeighAnna H
Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 3 September 2015

Dear guest, We would like to express our gratitude for sharing your observations about your recent vacation in our resort. At IBEROSTAR we like that our guests feel pampered while they enjoy every area from the resort, even just walking around, thanks to your comments...More

Reviewed 21 August 2015

First of all - highly recommend using Steve from Berwick Travel (steve@berwicktravel.com) He was such a Great help picking a resort for our needs (Family with kids (13 and 10), nice beach, enough activities close to Playa). Also helped with transportation from airport (very important...More

8  Thank Kurt R
Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 3 September 2015

Dear guest, Thank you very much for your detailed review about our resort. We are very glad to hear that our restaurants fulfilled your expectations and you enjoyed your dinner each night, especially in the Japanese restaurant. Regarding your comments about our dress code, we...More

Reviewed 20 August 2015

We went to the maya as a family of 10, the start of the vacation had a small hiccup with room reservations as all parties had a room beside myself, after spending the next morning at the front desk Expedia worked things out and the...More

2  Thank MsHoni
Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 3 September 2015

Dear guest, On behalf of the entire team here at IBEROSTAR Paraiso Maya, we would like to express our most sincere gratitude for choosing our resort. We are glad to hear that you had a relaxing vacation experience at our hotel and that you enjoyed...More

Reviewed 19 August 2015

Great resort, awesome service by all staff we had, fun entertainment for kids and adults, delicious FOOD, great activities all day to choose from, etc. We had an amazing time! Just be prepared for lots of walking.More

Review collected in partnership with Iberostar
5  Thank shaunatexas
Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 1 September 2015

Dear guest, We are pleased to read that we fulfilled your expectations during your recent vacation at IBEROSTAR Paraiso Maya. Your recognition to our food and the great service of our staff, makes us feel really proud. Your review motivates us to continue improving our...More

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About
Description
Located directly on the beautiful beach of Playa Paraiso (Mexico). All junior suites with Jacuzzi, DVD player, upgraded amenities. Exclusive dining plus dine around privileges at over 16 restaurants, 17 full More service bars. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Free Internet
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Tennis Court
Wheelchair Access
Free High Speed Internet (WiFi)
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Hotel Style
Spa
,
Family
,
Onsen
,
On the Beach
,
Top resorts Hotels
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Hotel Style
Spa
,
Family
,
Onsen
,
On the Beach
,
Top resorts Hotels
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
434
Price range
US$308 - US$950 (Based on Average Rates for a Standard Room)
Also Known As
Iberostar Paraiso Maya Hotel Playa Paraiso
,
Iberostar Playa Paraiso
,
Iberostar Riviera Maya
,
Iberostar Hotel Paraiso Maya
,
Iberostar Maya
,
Iberostar Grand Paraiso
,
Iberostar Paraiso Maya Playa Paraiso, Riviera Maya
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Hotel class
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Hotel Style
Spa
,
Family
,
Onsen
,
On the Beach
,
Top resorts Hotels
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
434
Price range
US$308 - US$950 (Based on Average Rates for a Standard Room)
Also Known As
Iberostar Paraiso Maya Hotel Playa Paraiso
,
Iberostar Playa Paraiso
,
Iberostar Riviera Maya
,
Iberostar Hotel Paraiso Maya
,
Iberostar Maya
,
Iberostar Grand Paraiso
,
Iberostar Paraiso Maya Playa Paraiso, Riviera Maya
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Photos
Traveller (5,622)
Pool & Beach (1,345)
Room & Suite (850)
Dining (455)
Family and Play Areas (115)
Amenities (98)
Business Centre & Event Rooms (26)
Nearby
Nearby HotelsSee all 11 nearby hotels
Iberostar Paraiso Lindo
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.09 km away
Iberostar Paraiso Beach
5,931 reviews
.26 km away
Iberostar Grand Paraiso
6,716 reviews
.34 km away
Ocean Breeze Riviera Maya Hotel
206 reviews
.38 km away
Nearby RestaurantsSee all 2 nearby restaurants
Tramonto
183 reviews
1.26 km away
Nektar at Vidanta Riviera Maya
194 reviews
1.55 km away
Azur
143 reviews
1.57 km away
Havana Moon
681 reviews
1.41 km away
Nearby AttractionsSee all nearby attractions
Iberostar Golf Club Playa Paraiso
788 reviews
1.27 km away
Pescadores Casa Cervecera
8 reviews
8.03 km away
Rancho Bonanza
856 reviews
4.25 km away
Santi Tour
352 reviews
.33 km away
Questions & Answers
Ask a question
Lisa M
26 October 2018|
AnswerShow all 4 answers
Response from Rob L | Reviewed this property |
We could not snorkel at the resort because of the significant waves. Caused water to not be clear. There looked like some good places to snorkel but could not experience it
2
Votes
troymaurer305
18 October 2018|
AnswerShow all 3 answers
Response from alanab636 | Reviewed this property |
Yes! He made my omlette this morning. What a guy!
0
Votes
michelet145
16 October 2018|
Answer
Response from davidrD3038GW | Reviewed this property |
I do not know, I was there by the last week of July and there was no repairs going on. You might have to call the hotel direct.
-1
Votes
Room Tips
"Request corner room if possible"
genor2015
1 week ago
Read review
"Building 63 has a private pool which is wonderful. You can walk from building 62 and higher under roof in..."
22philf
1 week ago
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"Most rooms have a jungle or garden view - it easy to get access the pool from any building so the location..."
691lynnee
1 week ago
Read review
"Larger than I expected and this is the junior suite. Pleasantly surprised."
Quest33947636851
2 weeks ago
Read review
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