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    Iberostar Paraiso Maya

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    11/09/2017 12/09/2017
    No availability for your dates from these sites
    Traveller (4879)
    Pool & Beach (1243)
    Room & Suite (720)
    Overview
    • Excellent58%
    • Very good28%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “wave pool” (619 reviews)
    “seafood” (415 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Lazy River
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Iberostar Paraiso Maya
    Deals (8)
    11 Sep12 Sep
    |
    1 room, 2 adults, 0 children
      Catalonia Playa Maroma
      7,403 reviews
      #4 of 5 hotels in Playa Maroma
       
      Grand Luxxe Riviera Maya
      594 reviews
      #2 of 11 hotels in Playa Paraiso
       
      Iberostar Paraiso Lindo
      6,030 reviews
      #5 of 11 hotels in Playa Paraiso
       
      Valentin Imperial Maya
      11,861 reviews
      #1 of 1 hotels in Playa del Secreto
       
      Write a Review
      Reviews (4,976)
      Traveller rating
      Traveller type
      Time of year
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      There are newer reviews for Iberostar Paraiso Maya
      See the most recent reviews

      1,761 - 1,765 of 3,805 reviews

      Reviewed 17 August 2014

      This was the first time our family has been on vacation to Mexico and we really found an excellent place for our first experience, everything was well above expectations (food, decor, service, friendliness, pool facilities, etc..). The only 2 minor issues we had were: 1)...More

      Review collected in partnership with Iberostar
      2  Thank w_carreiro
      Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 27 August 2014

      Dear guest, Thank you for sharing your recent experience at IBEROSTAR Paraiso Maya with us and other travelers on TripAdvisor. We are very happy to read that as a team, we fulfilled your expectations about our resort. Thank you for your relevant remarks, we are...More

      Reviewed 16 August 2014

      We just got back from the Iberostar Paraiso Maya. Overall I think it was a great trip and would definitely recommend. The hotel is absolutely beautiful. The grounds are fantastic and the beach is stunning. The hotel staff was very friendly and our room was...More

      2  Thank andy v
      Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 27 August 2014

      Dear guest, Let us begin by extending our sincere gratitude for not only choosing our resort to spend your vacation but also for posting this review on TripAdvisor. . It is satisfying to know that as a team we were able to meet your expectations...More

      Reviewed 15 August 2014

      They are mainly accurate. We are on our last day at the Iberostar Paraiso Maya and I'm mostly ready to just go home. I try to take bad reviews with a grain of salt and I'm going to try to stay fair with this review....More

      5  Thank Elizabeth D
      Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 22 August 2014

      Dear guest, First, we would like to thank you for sharing with us your honest review about your experience at our resort. At IBEROSTAR Paraiso Maya, we offer a great variety of amenities that are part of the all-inclusive package, such as 7 options of...More

      Reviewed 14 August 2014

      I actually saw a plaque on a wall from TripAdvisor that Playa Paraiso won their 2012 and 2013 Best Resort Award---they are correct . We had a fantastic first trip to Cancun. The food was great, the variety was amazing. An amazing pool, a short...More

      Review collected in partnership with Iberostar
      3  Thank Anonymous733333
      Reviewed 14 August 2014

      We just arrived home last night from a week's vacation. I would like to start by saying that the property is amazing. It truly feels like you are in paradise. The grounds are well maintained and there are many exotic animals roaming around. There are...More

      1  Thank jgaffrey
      Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 28 August 2014

      Dear guest, On behalf of the entire team here at IBEROSTAR Paraiso Maya, we would like to express our most sincere gratitude for choosing our resort for your family vacation. Thank you very much for all the positive points you mentioned, we are happy to...More

      Catalonia Playa Maroma
      7,403 reviews
      #4 of 5 hotels in Playa Maroma
       
      Grand Luxxe Riviera Maya
      594 reviews
      #2 of 11 hotels in Playa Paraiso
       
      Iberostar Paraiso Lindo
      6,030 reviews
      #5 of 11 hotels in Playa Paraiso
       
      Valentin Imperial Maya
      11,861 reviews
      #1 of 1 hotels in Playa del Secreto
       
      About
      Awards & Recognition
      Travellers' Choice2017 Winner
      GreenLeadersGold level
      Certificate of Excellence
      Amenities
      • Top amenities
      • Pool
      • Room Service
      • Restaurant
      • Fitness Centre with Gym / Workout Room
      • Beachfront
      • Free Internet
      • Free Parking
      • Bar/Lounge
      • Spa
      • Breakfast included
      • Hotel Amenities
      • Room Service
      • Business Centre with Internet Access
      • Children Activities (Kid / Family Friendly)
      • Shuttle Bus Service
      • Free Parking
      • Airport Transportation
      • Breakfast included
      • Dry Cleaning
      • Meeting Rooms
      • Laundry Service
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Conference Facilities
      • Babysitting
      • Room amenities
      • Air Conditioning
      • Minibar
      • Things to do
      • Pool
      • Restaurant
      • Fitness Centre with Gym / Workout Room
      • Hot Tub
      • Tennis Court
      • Bar/Lounge
      • Spa
      • Golf Course
      Details
      • Price range
      • US$251 - US$685 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #3 Luxury Hotel in Playa Paraiso
      • #3 Green Hotel in Playa Paraiso
      • #4 Top resorts Hotel in Playa Paraiso
      • #4 On the Beach Hotel in Playa Paraiso
      • #5 Family Hotel in Playa Paraiso
      • #5 Romantic Hotel in Playa Paraiso
      • Room types
      • Suites ,
      • Non-Smoking Rooms ,
      • Family Rooms ,
      • Accessible rooms
      • Number of rooms
      • 434
      • Reservation Options
      • TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Orbitz, Hotels.com, TravelUp, Cancelon and Hotwire so you can book your Iberostar Paraiso Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • Mexico >
      • Yucatan Peninsula >
      • Quintana Roo >
      • Riviera Maya >
      • Playa del Carmen >
      • Playa Paraiso
      • Also Known As
      • Iberostar Paraiso Maya Hotel Playa Paraiso ,
      • Iberostar Playa Paraiso ,
      • Iberostar Riviera Maya ,
      • Iberostar Hotel Paraiso Maya ,
      • Iberostar Maya ,
      • Iberostar Grand Paraiso ,
      • Iberostar Paraiso Maya Playa Paraiso, Riviera Maya
      Add Photo Photos
      Traveller (4879)
      Pool & Beach (1243)
      Room & Suite (720)
      Dining (416)
      Hotel & Grounds (2889)
      Family and Play Areas (102)
      Bathroom (63)
      Business Centre & Event Rooms (23)
      Nearby
      Valentin Imperial Maya
      11,861 reviews
      1.87 km away
       
      Iberostar Paraiso Lindo
      6,030 reviews
      .09 km away
       
      Catalonia Playa Maroma
      7,403 reviews
      2.20 km away
       
      Grand Luxxe Riviera Maya
      594 reviews
      1.14 km away
       
      Nearby Restaurants
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      Tramonto
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      Nearby Attractions
      Iberostar Golf Club Playa Paraiso
      714 reviews
      1.27 km away
      Rancho Bonanza
      702 reviews
      4.25 km away
      El Caracol
      27 reviews
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      Pro Dive Mexico
      752 reviews
      2.13 km away
      Ask a question
      Questions & Answers
      gmacpro
      17 August 2017|
      Answer
      Response from Kelly C | Reviewed this property |
      I was there a week after the incident and the lobby bar was open.
      2
      Votes
      Katie B
      17 August 2017|
      AnswerShow all 2 answers
      Response from jflores634 | Reviewed this property |
      I didn't request or need a crib, but there appeared to be storage rooms on the first floor that were open from time to time (probably from staff getting things from the storage room) and there were plenty of cribs and extra... More
      0
      Votes
      Amaeste
      17 August 2017|
      AnswerShow all 2 answers
      Response from Kelly C | Reviewed this property |
      I don't remember seeing one. There is a pool with a b-ball hoop.
      0
      Votes
      Room Tips
      "High floor, less noisy"
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      "Higher rooms are quieter."
      Read review
      "I preferred the high floor (3rd) and away from the main pool."
      Read review
      "Building 63 was centrally located and close to the wave pool. Top floor room was nice and quiet."
      Read review
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