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06/08/2017 07/08/2017
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    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
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    06/08/2017 07/08/2017
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    US$523US$770
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    Traveller (10316)
    Room & Suite (1989)
    Pool & Beach (1885)
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    Iberostar Grand Hotel Paraiso
    5,832 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Overview
    • Excellent71%
    • Very good18%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “martini bar” (622 reviews)
    “sand bags” (376 reviews)
    “health bar” (536 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Sandos Caracol Eco Resort
    12,517 reviews
    #82 of 209 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    3,850 reviews
    #10 of 209 hotels in Playa del Carmen
     
    Catalonia Playa Maroma
    7,264 reviews
    #4 of 5 hotels in Playa Maroma
     
    Iberostar Grand Hotel Paraiso
    5,832 reviews
    #1 of 11 hotels in Playa Paraiso
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (9,801)
    Traveller rating
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    1 - 5 of 9,502 reviews

    Reviewed yesterday

    The staff is kind and generous, the food delicious, the resort so clean and the atmosphere incredible. The shows are entertaining and there is something for everyone to enjoy. I will say this trip was less quaint/ romantic but still enjoyable.

    Review collected in partnership with this hotel
    1  Thank allisonccallahan
    Reviewed 2 days ago via mobile

    This resort has earned its 4 stars. All the staff are extremely courteous and accommodating. The grounds are amazing. The food is just incredible; you can tell that's where invested a lot of resources and they really mean Gourmet. The rooms are very nice. The...More

    Thank Sara R
    Reviewed 2 days ago

    If you go, you have to stay in a swim up room. Aldo the fitness instructor was great as was Javier during our candlelight dinner. The entire staff is polite and respectful always ready to assist with a smile.

    Thank Terri G
    Reviewed 2 days ago

    During our trip we had the most excellent stay. The staff were very friendly and attentive and willing to help in every possible way that they could. The facilities were more than satisfactory they were amazing and very well kept.

    Review collected in partnership with this hotel
    Thank sandidavis469
    Reviewed 2 days ago

    I would not recommend this hotel,although we didn't have a horrible experience, it just doesn't compare to any of the five star hotels we have visited previously. Some people save a long time to go on all inclusive holidays and don't expect to have to...More

    3  Thank Jessica D
    Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by KarismaResponded yesterday

    Dear Jessica D, Thank you for taking the time to share your feedback and leave a review. We apologize for any inconvenience you experienced during your stay. Your feedback is important to us and has been shared with the correspondent department. We hope to have...More

    Sandos Caracol Eco Resort
    12,517 reviews
    #82 of 209 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    3,850 reviews
    #10 of 209 hotels in Playa del Carmen
     
    Catalonia Playa Maroma
    7,264 reviews
    #4 of 5 hotels in Playa Maroma
     
    Iberostar Grand Hotel Paraiso
    5,832 reviews
    #1 of 11 hotels in Playa Paraiso
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Tennis Court
    • Hot Tub
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$268 - US$917 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Playa Paraiso
    • #2 Luxury Hotel in Playa Paraiso
    • #2 Spa Hotel in Playa Paraiso
    • #2 Green Hotel in Playa Paraiso
    • #3 Top resorts Hotel in Playa Paraiso
    • #3 Romantic Hotel in Playa Paraiso
    • #3 On the Beach Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 639
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Orbitz, Hotels.com, Travelocity, Hotwire, TripOnline SA, HotelsforEveryone, Cheap Tickets, Cancelon, Agoda, Evoline ltd and HotelQuickly so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • El Dorado Royale Hotel Riviera Maya ,
    • El Dorado Royale Mexico ,
    • El Dorado Royale Cancun ,
    • El Dorado Royale Spa Resort ,
    • El Dorado Royale Resort ,
    • Eldorado Royale ,
    • El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya
    Add Photo Photos
    Traveller (10316)
    Room & Suite (1989)
    Pool & Beach (1885)
    Dining (993)
    Hotel & Grounds (5590)
    Bathroom (130)
    Business Centre & Event Rooms (58)
    Family and Play Areas (18)
    Nearby
    Sandos Caracol Eco Resort
    12,517 reviews
    17.95 km away
     
    Catalonia Playa Maroma
    7,264 reviews
    6.81 km away
     
    Iberostar Grand Hotel Paraiso
    5,832 reviews
    4.80 km away
     
    Fairmont Mayakoba
    3,850 reviews
    15.00 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    scottrydal
    25 July 2017|
    AnswerShow all 7 answers
    Response from RyanRossi34 | Reviewed this property |
    Yes there is room service. It is basic..quesadillas, wings, burgers, but good!
    0
    Votes
    JarrodHoldsworth
    25 July 2017|
    AnswerShow all 3 answers
    Response from JelenaKarisma | Property representative |
    Hi JarrodHoldsworth, I would kindly like to inform you that we have a sparkling house wine. House wine is served by the glass. Best regards!
    1
    Vote
    PatDen43
    24 July 2017|
    Answer
    Response from JelenaKarisma | Property representative |
    Hi PatDen43, there is vanity (magnifying) mirror but there's no fridge, there's a mini bar fridge stocked with water, sodas, beer, and snacks. Best regards!
    0
    Votes
    Room Tips
    "We stayed in a swim up room and it was fantastic."
    Read review
    "A room close to the lobby is your best bet, the others are too far away from everything."
    Read review
    "May need some sort of rugs for the floor for the swimup rooms so no one falls. But I truly have no complaints..."
    Read review
    "Get the swim up room! You will be jealous of everyone who has one if you don't!"
    Read review
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