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El Dorado Royale, by Karisma

Bookit.comUS$602*
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Certificate of Excellence
GreenLeadersGold level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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El Dorado Royale, by Karisma
El Dorado Royale, by Karisma
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9,468 Reviews from our TripAdvisor Community

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Showing 9,180: English reviews
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Bristol, United Kingdom
Reviewed yesterday NEW

We stayed 3 nights in the main resort and 11 in the casitas as there wasn't availability in the casitas for the whole 2 weeks. This was probably because there were a lot of weddings going on. I've read a couple of reviews regarding the large wedding groups and if you turn up to a restaurant and ask for a...

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Thank ladyl0rd
Jackson, Michigan
Reviewed yesterday NEW

The grounds were gorgeous and well kept. The room was stunning and clean. All of the staff was friendly and attentive. Delicious food and drinks. Great value for the price. This property is highly recommended and we we are planning a return trip next year!

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Thank Amanda M
Glasgow, United Kingdom
Reviewed yesterday NEW

El Dorado Royale was simply amazing! I just want to say a huge thank you to Maritza and Andrea who helped plan our wedding, it was perfect. Also a huge thank you to the staff who made our dinner at our wedding reception and ensured the drinks were flowing all night, and Rafael in Naay Spa who done my hair...

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Thank BritxKay
Reviewed yesterday NEW

First time to Mexico and we were celebrating our honeymoon and this place was ideal. The hotel was immaculate, the staff very friendly and helpful, always saying Hola when passing you by. The food was overall an excellent standard with something for everyone and the service was impeccable. When ever we needed anything there was always someone near by to...

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Thank marvellousmarv73
Antwerp, Belgium
Reviewed 2 days ago NEWvia mobile

It was the 2nd time we were here it is still excellent ,the service of the personell , the clealiness of the resorts but especial the food in the different restaurants and the personal concierge is just Top for sure will be back

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1Thank DirkDaems
San Diego, California
Reviewed 3 days ago NEWvia mobile

I'll start by saying there were definitely some positives to the resort. The hotel is extremely gorgeous. The rooms were clean and the pools were great. The overall service between the front desk, room service, bar staff and grounds keepers was extremely great. Everyone was very helpful, friendly and overall in a great mood to be a great help The...

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3Thank richard65892
KarismaHotelsResorts, Hotel Manager at El Dorado Royale, by Karisma, responded to this review

Dear richard65892 First of all I want to thank you for sharing your comments with us at Trip Advisor. I want to thank you also for the positive feedback about the well kept and beautiful property grounds and that you have received a great housekeeping service and had a relaxing time at the pool area. Nevertheless, after reading through your...

Quincy, Massachusetts
Reviewed 3 days ago NEW

We went to El Dorado for friends' destination wedding and it was wonderful! It had it all: terrific weather, beautiful grounds, comfortable room and the staff was so friendly and accommodating. One of my favorites was morning yoga on the beach, just incredible!!! The instructor, Myuriel, was so kind to us beginners and made the class such a great start...

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Helpful?
1Thank cmono2013
KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma, responded to this review

Hola, cmono2013! It has been a pleasure to read your recent review. I am sure your comments will be a very nice motivation for our staff to keep working for all future travelers when trying our destination. Hoping to welcome you once again at El Dorado Royale, a Spa Resort by Karisma. Best regards, Gabriel Bonilla Hotel Manager

Bradford, United Kingdom
Reviewed 3 days ago NEW

We stayed at El Dorado Royale for 10 nights in early March. We originally booked a junior suite. Upon checking in we took the offer of an “upgrade” to Generations for 5 nights and then transfer back to the El Dorado Royal to a premium suite for 5 nights. What this would entail was not made fully clear at the...

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5Thank TeamIdle
KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma, responded to this review

Hola, TeamIdle! We very much appreciate your comments regarding our hotel facilities and most of all, our staff performance. We are sure your description of our site´s atmosphere will be a great help for future travelers when choosing their next destination. We hope you give us the opportunity of hosting you in the near future at, El Dorado Royale, a...

Collinsville
Reviewed 4 days ago NEW

The resort was fabulous, but quite large. We liked the golf cart service. The food was superb, no matter where we ate - including room service. We thought our room was nice until we toured some others! We will be upgrading on our next visit. Free activities and excursions should be advertised a little better. I was unaware of the...

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1Thank Christine R
KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma, responded to this review

Hola, Christine R! Thank you so much for rating us with the 5 stars award and for taking the time to write such a nice review of your experience at our premises. It feels really good to acknowledge, through your words, that all our efforts to achieve our guests’ satisfaction have been worth it. We are looking forward to welcome...

Denver, Colorado
Reviewed 4 days ago NEW

We just completed a 5 day trip to the El Dorado Royale and stayed in the Casitas. Everything from the rooms to the food to the pools to the staff were top notch. I have a gluten allergy and the resort was extremely accommodating to any type of food allergy. All of their restaurants are al la carte (meaning no...

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Helpful?
2Thank karenemallott
KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma, responded to this review

Hola, karenemallott! On behalf of El Dorado Royale team, thank you for choosing us for this special holidays. I am so happy to hear that your experience with our resort was in line with our reputation for upscale and quality service. We are looking forward to welcome you back pretty soon Best regards, Gabriel Bonilla Hotel Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
  • Laundry Service
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, by Karisma

Address: Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico (Formerly El Dorado Royale)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $395 - $1,667 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, by Karisma 4.5*
Number of rooms: 639
Reservation Options:
TripAdvisor is proud to partner with Hotwire, BookIt.com, Hotels.com, Expedia, Orbitz, TravelUp, Cancelon, Cheap Tickets, Evoline ltd, TripOnline SA and HotelQuickly so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya
Hotel Style:
#2 Spa Hotel in Playa Paraiso
#2 Family Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#2 Green Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Royale, by Karisma staff and other travellers.
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Questions? Get answers from El Dorado Royale, by Karisma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We personally prefer an upstairs room as they offer a bit more privacy.”
ladyl0rd, 27 May 2017 | Read review
“Swim up suite is just perfect - its great to have the pool there to dip into when its too hot. Also you can swim round the lazy river to one of the swim up pool bars at the main pools. The room does need a bit of upgrading but other than that I would recommend the swim up suite. ”
BritxKay, 27 May 2017 | Read review
“Depending on your taste, let the staff know, we asked for a quiet setting and that is what we received!”
anncQ7620VB, 24 May 2017 | Read review
“The swim up room is definitely to be sought after - if you have the money.”
675suzyw, 23 May 2017 | Read review
“Reinforce No Smoking policy ”
nadined61, 22 May 2017 | Read review
5 of 5
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US$602* /night
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Prices are for 1 room, 2 adults
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