We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
27/08/2017 28/08/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
    Save
    Best prices for your stay
    27/08/2017 28/08/2017
    Savings alert: 18% below average rate

    The price you found is 18% lower than this hotel's average rate of US$364/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    Lock in the lowest price from our partners
    US$298
    View Deal
    Traveller (10383)
    Room & Suite (1994)
    Pool & Beach (1892)
    Overview
    • Excellent71%
    • Very good18%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “martini bar” (624 reviews)
    “sand bags” (376 reviews)
    “health bar” (543 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from El Dorado Royale, by Karisma
    Deals (8)
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    • Luxury Jacuzzi Junior Suite - All-Inclusive
      US$298
      View Deal
    • Luxury Jacuzzi Jr Suite (Free breakfast)
      US$342
      View Deal
    • Luxury Junior Suite with Jacuzzi
      US$320
      View Deal
    More deals for this property
    • 2 Double, 1 King - Non-Smoking - Luxury - Garden View
      US$295
      View Deal
    • Luxury Jacuzzi Junior Suite - All-Inclusive
      US$298
      View Deal
    • Luxury Junior Suite with Jacuzzi
      US$320
      View Deal
    • Luxury Jacuzzi Jr Suite (Free breakfast)
      US$342
      View Deal
    • Swim Up Jacuzzi Junior Suite - All-Inclusive
      US$349
      View Deal
    • Beachfront Jacuzzi Junior Suite (Free breakfast)
      US$372
      View Deal
    • Swim Up Jacuzzi Jr Suite (Free breakfast)
      US$401
      View Deal
    • Beachfront Honeymoon Suite (Free breakfast)
      US$431
      View Deal
    Collapse room deals
    View more room deals
    Showing room deals 1 - of 8
    Grand Luxxe Riviera Maya
    594 reviews
    #2 of 11 hotels in Playa Paraiso
     
    Secrets Maroma Beach Riviera Cancun
    11,983 reviews
    #2 of 5 hotels in Playa Maroma
     
    Iberostar Grand Hotel Paraiso
    5,880 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Catalonia Playa Maroma
    7,403 reviews
    #4 of 5 hotels in Playa Maroma
     
    Write a Review
    Reviews (9,926)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 9,620 reviews

    Reviewed yesterday

    Our experience at El Dorado Royale was mixed bag. We just got back from a 4-night visit in mid-August and it was our first time visiting the resort. We have stayed at seven All-Inclusive resorts (all 4+ star resorts such as the Palace resorts, Paradisus,...More

    Thank Long L
    Reviewed yesterday via mobile

    Everyone at this resort did an absolutely awesome job and were so friendly. Our concierge team of Carolina and Wendy were truly the best. They made sure we were well taken of. The resort itself is beautiful. We had a swim out room and only...More

    Thank audreysgma
    Reviewed yesterday

    The food is definitely the star at El Dorado Royale! Every restaurant was excellent (including room service). Fuentes (the theatre/cooking show) was a fun touch. Portions are small, but beautifully plated and perfect for trying several things on the menu. I also appreciated their weekly...More

    Thank Jessica K
    Reviewed 3 days ago

    Beutiful property, food was very average for the price you pay. Your "personal concierge" was more like a time share salesperson. Not much in the way of personalized service. Probably will try a different resort next time.More

    Review collected in partnership with this hotel
    5  Thank Todd F
    Response from KarismaHotelsResorts, Hotel Manager at El Dorado Royale, by KarismaResponded 2 days ago

    Dear Todd F thank you for sharing your feedback with us at Trip Advisor. Allow me to apologize for the disappointment in the food offered and for any inconvenience with the service that was rendered by the Concierge. Our mission is to make every stay...More

    Reviewed 3 days ago

    Just back from a seven days at El Dorado Royale. Went with another couple who had been there two years ago. This is was the most relaxing vacation we have ever had, and we have traveled a lot over the past twenty five years. My...More

    3  Thank aschulman2600
    Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by KarismaResponded 2 days ago

    Hola! Dear aschulman2600, Thank you very much for your recent visit and lovely comments on TripAdvisor, highlighting our natural background, facilities, services and most of all our staff, the professionalism and kindness you have received. We have worked very hard in this area in order...More

    Grand Luxxe Riviera Maya
    594 reviews
    #2 of 11 hotels in Playa Paraiso
     
    Secrets Maroma Beach Riviera Cancun
    11,983 reviews
    #2 of 5 hotels in Playa Maroma
     
    Iberostar Grand Hotel Paraiso
    5,880 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Catalonia Playa Maroma
    7,403 reviews
    #4 of 5 hotels in Playa Maroma
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Tennis Court
    • Hot Tub
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$280 - US$889 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Playa Paraiso
    • #2 Spa Hotel in Playa Paraiso
    • #2 Luxury Hotel in Playa Paraiso
    • #2 Family Hotel in Playa Paraiso
    • #3 Top resorts Hotel in Playa Paraiso
    • #3 On the Beach Hotel in Playa Paraiso
    • #3 Romantic Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 639
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, BookIt.com, TravelUp, Hotels.com, TripOnline SA, Travelocity, Cancelon, HotelsforEveryone, Hotwire, Evoline ltd and HotelQuickly so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • El Dorado Royale Hotel Riviera Maya ,
    • El Dorado Royale Mexico ,
    • El Dorado Royale Cancun ,
    • El Dorado Royale Spa Resort ,
    • El Dorado Royale Resort ,
    • Eldorado Royale ,
    • El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya
    Add Photo Photos
    Traveller (10383)
    Room & Suite (1994)
    Pool & Beach (1892)
    Dining (999)
    Hotel & Grounds (5636)
    Bathroom (133)
    Business Centre & Event Rooms (58)
    Family and Play Areas (18)
    Nearby
    Catalonia Playa Maroma
    7,403 reviews
    6.81 km away
     
    Grand Luxxe Riviera Maya
    594 reviews
    3.54 km away
     
    Iberostar Grand Hotel Paraiso
    5,880 reviews
    4.80 km away
     
    Secrets Maroma Beach Riviera Cancun
    11,983 reviews
    6.95 km away
     
    Nearby Restaurants
    Il Olivo
    129 reviews
    2.83 km away
    Pavo Real by the Sea
    445 reviews
    6.68 km away
    Chilpayas
    56 reviews
    7.97 km away
    La Petita
    99 reviews
    7.32 km away
    Nearby Attractions
    Iberostar Golf Club Playa Paraiso
    714 reviews
    4.90 km away
    Delphinus Puerto Morelos
    178 reviews
    6.32 km away
    Jardin Botanico Dr. Alfredo Barrera Marin
    160 reviews
    6.93 km away
    Rancho Bonanza
    702 reviews
    1.07 km away
    Ask a question
    Questions & Answers
    victoriakane01
    19 August 2017|
    Answer
    Response from Lynn C | Reviewed this property |
    Wine and premium spirits are still included.They do have a high end wine list for purchase,but this is only if you wish for a bottle for a special dinner or event ,you can choose to purchase from this list.Otherwise the 5 or... More
    1
    Vote
    JennaH_10
    18 August 2017|
    AnswerShow all 2 answers
    Response from PuggleLovers | Reviewed this property |
    September is when we mostly go. The weather is BEAUTIFUL. Usually 80-95 degrees during the day. We are from Las Vegas so 90 degrees is like winter's day :). If it rains during the day it is only for 10-30 minutes and then... More
    1
    Vote
    Amanda R
    18 August 2017|
    AnswerShow all 2 answers
    Response from Brady S | Reviewed this property |
    USD is fine to pay for excursions and for tips. Please tip for exceptional service only. If you can afford it, hire a private driver to take you places as well as off site excursions. Otherwise they'll put you on buses... More
    0
    Votes
    Room Tips
    "Premium section or casitas - don't waste your time anywhere else!"
    Read review
    "For shuttle call front desk before you leave room or restaurant Do 9am bike tour to get good overview of the..."
    Read review
    "Concierge and butlers were good although not as attentive in comparison to prior years."
    Read review
    "If you are going for more romance, rest, and relaxation, we highly recommend The Casitas area."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing