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04/06/2017 05/06/2017
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    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
    Save
    Savings alert: 48% below average rate
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          US$572US$787
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          Traveller (10117)
          Room & Suite (1959)
          Pool & Beach (1857)
          El Dorado Maroma, by Karisma
          3,472 reviews
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          El Dorado Casitas Royale, by Karisma
          4,481 reviews
          #29 of 391 hotels in Riviera Maya
           
          Iberostar Grand Hotel Paraiso
          5,716 reviews
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          Valentin Imperial Maya
          11,571 reviews
          #1 of 1 hotels in Playa del Secreto
           
          Overview
          • Excellent68%
          • Very good18%
          • Average6%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “martini bar” (615 reviews)
          “sand bags” (372 reviews)
          “health bar” (527 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Lazy River
          Tennis Court
          Kids Club
          Butler Service
          Housekeeping
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
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          El Dorado Maroma, by Karisma
          3,472 reviews
          #2 of 5 hotels in Playa Maroma
           
          El Dorado Casitas Royale, by Karisma
          4,481 reviews
          #29 of 391 hotels in Riviera Maya
           
          Iberostar Grand Hotel Paraiso
          5,716 reviews
          #1 of 11 hotels in Playa Paraiso
           
          Valentin Imperial Maya
          11,571 reviews
          #1 of 1 hotels in Playa del Secreto
           
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
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          Traveller rating
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          Reviewed 5 days ago

          my husband and i stayed at el dorado for our honeymoon and i want to go back every year! the staff was beyond welcoming, attentitive, and personable. every waiter, consierge, housekeeper, and activities coordinator felt like a friend. every single time you walked past a...More

          Review collected in partnership with this hotel
          Helpful?2  
          Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma

          Hola, Nicolebyster! We very much appreciate your comments regarding our hotel facilities and most of all, our staff performance. Thanks to the staff, facilities and services is that we have a large number of loyal and valuable guests and members that return year upon a...More

          Reviewed 5 days ago

          Overall great service, very hospitable and courteous. The resort itself was immaculate, grounds well kept as were all the facilities. I was very pleased with my stay overall and would recommend this to my friends.More

          Review collected in partnership with this hotel
          Helpful?1  
          Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma

          Hola, S4934BKmattheww! We very much appreciate your comments regarding our hotel facilities and most of all, our staff performance. We are sure your description of our site´s atmosphere will be a great help for future travelers when choosing their next destination. We hope you give...More

          Reviewed 5 days ago

          Excellent place to stay. Staff service was over the top. The only problem exotic travelers did not handle the transportation correctly, additional monies had to be paid onsite. The beach was not very deep and the coral barriers were not nice to look at.More

          Review collected in partnership with this hotel
          Helpful?1  
          Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma

          Hola, dalewF8253DP! We very much appreciate your review on TripAdvisor. Thanks to the staff, facilities and services is that we have a large number of loyal and valuable guests and members that return year upon a year and every time we do everything possible to...More

          Reviewed 5 days ago

          The best resort we stayed in .The staff and accommodations are the best to date. It seemed the people here enjoy their jobs and were really caring. The food was above the normal resort standards and we enjoyed trying all the restaurants The rooms are...More

          Review collected in partnership with this hotel
          Helpful?2  
          Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma

          Hola, Don745! I am really happy to see that you enjoyed. We would like to thank you for your review, which will undoubtedly help our future guests when choosing their next destination in the Caribbean. Looking forward to welcoming you back pretty soon. Best regards,...More

          Reviewed 6 days ago

          Pool bars should stay open longer until 6:30-7 . As an adult's only this should happen. They should also have a snack bar for times when you don't want to do the do a full sit down meal. Overall though excellent.More

          Review collected in partnership with this hotel
          Helpful?4  
          Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma

          Hola, 56bryanf! Thank you so much for your feedback on our hotel. Let me express my gratitude for taking the time to write about your stay at El Dorado Royale, a Spa Resort by Karisma. We are very sorry for not being able to exceed...More

          El Dorado Maroma, by Karisma
          3,472 reviews
          #2 of 5 hotels in Playa Maroma
           
          El Dorado Casitas Royale, by Karisma
          4,481 reviews
          #29 of 391 hotels in Riviera Maya
           
          Iberostar Grand Hotel Paraiso
          5,716 reviews
          #1 of 11 hotels in Playa Paraiso
           
          Valentin Imperial Maya
          11,571 reviews
          #1 of 1 hotels in Playa del Secreto
           
          About
          Awards & Recognition
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Beachfront
          • Pool
          • Room Service
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Children Activities (Kid / Family Friendly)
          • Room Service
          • Free Parking
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Breakfast Available
          • Laundry Service
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Tennis Court
          • Hot Tub
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$291 - US$1,196 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Green Hotel in Playa Paraiso
          • #2 Spa Hotel in Playa Paraiso
          • #2 Luxury Hotel in Playa Paraiso
          • #2 Family Hotel in Playa Paraiso
          • #3 Top resorts Hotel in Playa Paraiso
          • #3 Romantic Hotel in Playa Paraiso
          • #3 On the Beach Hotel in Playa Paraiso
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Smoking rooms available ,
          • Accessible rooms
          • Number of rooms
          • 639
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Expedia, Hotwire, Hotels.com, Orbitz, TravelUp, Cancelon, Cheap Tickets, Evoline ltd, TripOnline SA and HotelQuickly so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen >
          • Playa Paraiso
          • Also Known As
          • El Dorado Royale Hotel Riviera Maya ,
          • El Dorado Royale Mexico ,
          • El Dorado Royale Cancun ,
          • El Dorado Royale Spa Resort ,
          • El Dorado Royale Resort ,
          • Eldorado Royale ,
          • El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya
          Add Photo Photos
          Traveller (10117)
          Room & Suite (1959)
          Pool & Beach (1857)
          Dining (976)
          Hotel & Grounds (5474)
          Bathroom (127)
          Business Centre & Event Rooms (53)
          Family and Play Areas (18)
          Nearby
          Senses Riviera Maya By Artisan
          228 reviews
          4.18 km away
           
          Generations Riviera Maya by Karisma
          1,322 reviews
          .44 km away
           
          El Dorado Casitas Royale, by Karisma
          4,481 reviews
          .07 km away
           
          Valentin Imperial Maya
          11,571 reviews
          2.80 km away
           
          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Ian J
          How do you arrange to do the 5k run at the property? How much does it cost? What time of the day does it start? Thanks in advance for any answers.
          21 May 2017|
          Answer
          Response from Lynn C | Reviewed this property |
          The cost is $15 dollars and the money goes to care for homeless dogs.Just as at your consiearge and they will help you .Its early on fri mornings .Enjoy!!!
          0
          Votes
          TravelTD17
          My husband and I are looking to book either Royale or Casitas. The price difference is close to $600, is the Casitas worth the extra $ or should we save that and ask for a swim room in Royale when we get there? Also, how much do they charge extra for a swim up, I dont have the option to prebook that online. And does anyone know if they keep a few on stand by incase people want to upgrade. Sorry, one more, we are going for our anniversary, should we call the resort and ask for the anniversary specials? TIA!
          21 May 2017|
          Answer Show all 3 answers
          Response from GB57 | Reviewed this property |
          We've been twice and in our opinion Royale is better than Casitas. Royale is nearer most of the restaurants but Casitas May be a little quieter. Both on the beach. Sedimentary them about your celebration.
          1
          Vote
          Tisburygreen
          Hello, would anyone be able to tell me where in Cancun does the free shuttle from the Hotel drop / pickup ?
          20 May 2017|
          Answer
          Response from SuzSTL | Reviewed this property |
          it's been a couple years for us but I believe it was some big mall.
          0
          Votes
          Room Tips
          "Depending on your taste, let the staff know, we asked for a quiet setting and that is what we received!"
          Read review
          "The swim up room is definitely to be sought after - if you have the money."
          Read review
          "Reinforce No Smoking policy"
          Read review
          "Room location is important to us because of knee issues. Property is huge and spread-out so there is lots of..."
          Read review
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