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    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    03/09/2017 04/09/2017
    Lock in the lowest price from our partners
    US$523US$600
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    Traveller (10383)
    Room & Suite (1994)
    Pool & Beach (1892)
    Overview
    • Excellent71%
    • Very good18%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “martini bar” (624 reviews)
    “sand bags” (376 reviews)
    “health bar” (543 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from El Dorado Royale, by Karisma
    Deals (12)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Luxury Jacuzzi Junior Suite - All-Inclusive
      US$600US$523
      View Deal
    • Luxury Jacuzzi Jr Suite (Free breakfast)
      US$600
      View Deal
    • Luxury Jacuzzi Junior Suite
      US$600US$524
      View Deal
    View all 12 deals from US$523
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    Write a Review
    Reviews (9,938)
    Traveller rating
    Traveller type
    Time of year
    Language
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    There are newer reviews for El Dorado Royale, by Karisma
    See the most recent reviews

    4,051 - 4,055 of 9,632 reviews

    Reviewed 14 July 2014

    Just returned from an 11 night stay at this beautiful resort. We were 2 couples (family) travelling together and we paid for a sea view with balcony (block 41, rooms 4121 & 4114). Room was gorgeous. We were glad we did not have swim up...More

    8  Thank QueenOfHols31
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 15 July 2014

    Dear expert reviewer, We have been honored with a review not only from an expert traveler such as yourself, i am sure that it will be of great help for our fellow readers. Thank you for the detail and positive feedback. I am happy to...More

    Reviewed 13 July 2014

    My wife and I enjoyed our time at El Dorado. The staff was incredibly friendly, the food was very good, and the overall atmosphere was quite relaxing. Our only regret is that we couldn't figure out where the wooden recliner chairs on our patio came...More

    1  Thank jstrausberg
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 15 July 2014

    Hola! dear reviewer, Thank you for posting a review, we appreciate the contribution. We hope that for your next visit you could use our shopping tour to Playa de Carmen and find many items as souvenirs to purchase for friends and family like the chairs...More

    Reviewed 13 July 2014

    My husband and I made our second trip to this wonderful hotel in Mexico. We love it there. The amenities and food are terrific. We love the fact that it's ADULTS only. We plan on going back again. .....soonMore

    1  Thank Deborah D
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 15 July 2014

    Dear repeating guests Dear Guest, Thank you for your recent review. We are pleased you enjoyed your stay and were so well looked after by the team here at El Dorado Royale, a Spa Resort by Karisma. We look forward to welcoming you again. Sincerely...More

    Reviewed 13 July 2014

    I'll start off by saying this is the first time I had been to Mexico and to an All Inclusive. My expectations were pretty high because I was used to hearing how you can eat and drink all you want at these AI and relax...More

    6  Thank Chi_Traveller1500
    Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by KarismaResponded 14 July 2014

    Thank you for your recent review of your visit to the El Dorado Royale . I found your feedback very interesting and have taken note of your comments. It is vert disappointing that your experience with us fell short of your expectations and our high...More

    Reviewed 12 July 2014

    Went for a two week holiday with Thomson lovely hotel very clean food is lovely so is the staff all over the board but we had some problems did not get room cleaned one day no mini bar stocked for three days but the worst...More

    1  Thank NorthernlassScotland
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 13 July 2014

    Kindest regards, Dear friends from Scotland, I really appreciate for your contribution by posting this review, I am sure that your point of view reflects in many ways your opinion which may differ from others, but each and every comment is taken in consideration when...More

    Grand Luxxe Riviera Maya
    594 reviews
    #2 of 11 hotels in Playa Paraiso
     
    Iberostar Grand Hotel Paraiso
    5,880 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Secrets Maroma Beach Riviera Cancun
    11,990 reviews
    #2 of 5 hotels in Playa Maroma
     
    Catalonia Playa Maroma
    7,406 reviews
    #4 of 5 hotels in Playa Maroma
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Tennis Court
    • Hot Tub
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$288 - US$891 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Playa Paraiso
    • #2 Green Hotel in Playa Paraiso
    • #2 Luxury Hotel in Playa Paraiso
    • #2 Spa Hotel in Playa Paraiso
    • #3 Romantic Hotel in Playa Paraiso
    • #3 Top resorts Hotel in Playa Paraiso
    • #3 On the Beach Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 639
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, TravelUp, Hotels.com, Orbitz, Travelocity, TripOnline SA, Cancelon, HotelsforEveryone, Hotwire, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • El Dorado Royale Hotel Riviera Maya ,
    • El Dorado Royale Mexico ,
    • El Dorado Royale Cancun ,
    • El Dorado Royale Spa Resort ,
    • El Dorado Royale Resort ,
    • Eldorado Royale ,
    • El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya
    Add Photo Photos
    Traveller (10383)
    Room & Suite (1994)
    Pool & Beach (1892)
    Dining (999)
    Hotel & Grounds (5636)
    Bathroom (133)
    Business Centre & Event Rooms (58)
    Family and Play Areas (18)
    Nearby
    Catalonia Playa Maroma
    7,406 reviews
    6.81 km away
     
    Grand Luxxe Riviera Maya
    594 reviews
    3.54 km away
     
    Iberostar Grand Hotel Paraiso
    5,880 reviews
    4.80 km away
     
    Secrets Maroma Beach Riviera Cancun
    11,990 reviews
    6.95 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Liz N
    20 August 2017|
    Answer
    Response from Jennifer D | Reviewed this property |
    Yes it does. I wish I could share a picture. Ours had a table area and couch if that is what you mean. As well as an in suite jacuzzi. You will love it! Also a patio outdoors with chairs and a hammock!
    0
    Votes
    sean f
    20 August 2017|
    Answer
    Response from PuggleLovers | Reviewed this property |
    Hello Sean, if you are booking on the Karisma site I believe the Premium Swim up is listed as Swim Up Jacuzzi Jr.. The upgrade would be The Royal Swim Up Suite. As for reservations, you can make reservations for all the... More
    0
    Votes
    Room Tips
    "All are perfect. We stayed at the swim up jacuzzi junior suite"
    Read review
    "Premium section or casitas - don't waste your time anywhere else!"
    Read review
    "For shuttle call front desk before you leave room or restaurant Do 9am bike tour to get good overview of the..."
    Read review
    "Concierge and butlers were good although not as attentive in comparison to prior years."
    Read review
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