We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
29/10/2017 30/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
    Save
    Lowest prices for your stay
    -- / -- / --Check In -- / -- / --Check Out
    1 room, 2 adults, 0 children
    Savings alert: 29% below average rate

    The price you found is 29% lower than this hotel's average rate of US$632/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$464
    US$450
    SAVE US$14
    US$464
    US$450
    Traveller (10482)
    Room & Suite (2006)
    Pool & Beach (1907)
    Overview
    • Excellent71%
    • Very good18%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “martini bar” (631 reviews)
    “sand bags” (377 reviews)
    “santa fe” (336 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Deals
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$450
      View Deal
    • Check booking site for details
      US$464
      View Deal
    • View details
      US$450
      View Deal
    View all 4 deals
    Write a Review
    Reviews (10,166)
    There are newer reviews for El Dorado Royale, by Karisma
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    4,141 - 4,145 of 9,852 reviews

    Reviewed 4 September 2014

    Welcomed by drinks and an easy checkin. Loved all the glamourous design and our swim up suites which allowed us to swim to the connecting pools. Lots of swim up bars with the Casitas right next door. Some of the best resort food we've had...More

    3  Thank 53508Dawn
    Response from KarismaHotelsResorts, Director General at El Dorado Royale, by KarismaResponded 8 September 2014

    Hola dear 53508Dawn First, thank you very much for your recent visit and lovely comments on TripAdvisor, highlighting our natural background, facilities, services and most of all our staff, the professionalism and kindness you have received. It is interesting to read that you enjoyed every...More

    Reviewed 3 September 2014

    Me and my wife spent 10 nights in this incredible place the staff the hotel the grounds the food awesome awesome awesome this is a 5 star hotel we will go back here every year they gave us an upgrade to ocean view for 300...More

    3  Thank Jermader
    Response from KarismaHotelsResorts, Director General at El Dorado Royale, by KarismaResponded 8 September 2014

    Hola dear Jermader Thank you very much for appreciating the arduous effort to maintain our Resort as a Luxury, relaxing and romantic ambience for vacationers such as yourself. We will address your kindly comments with all our staff. We will be waiting for you next...More

    Reviewed 3 September 2014

    Where to start, we paid our 3rd visit to the El Dorado Royale for my sons wedding in March/April this year. As usual the hotel was up to its normal high standards,we went with a group of 18 all of whom commented that it was...More

    2  Thank Colin50337
    Response from KarismaHotelsResorts, Director General at El Dorado Royale, by KarismaResponded 8 September 2014

    Hola dear Colin50337 First, thank you very much for your recent visit and lovely comments on TripAdvisor, Second, thanks to the staff, facilities and services is that we have a large number of loyal and valuable guests and members that return year upon a year...More

    Reviewed 3 September 2014 via mobile

    Attended a destination wedding, beautiful setting on the beach, we stayed in an oceanfront view room, very clean, refrigerator stocked daily, staff were friendly and helpful, one tip for this place - all inclusive, but need to make dinner reservations early in the day. Also,...More

    1  Thank TLA2013
    Response from KarismaHotelsResorts, Director General at El Dorado Royale, by KarismaResponded 8 September 2014

    Hola dear TLA2013 We very much appreciate your review on TripAdvisor, we understand your experience was not exactly perfect but you can be certain that all your comments will be taken into consideration. As we are continuously improving our performance in all areas, because that...More

    Reviewed 3 September 2014

    My son got married at this hotel and it was so amazing that my husband and myself returned the following year. The food was outstanding and the people employed at the hotel were so friendly and helpful. The room was excellent and the casidas where...More

    2  Thank Linda M
    Valentin Imperial Maya
    12,066 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Iberostar Grand Hotel Paraiso
    5,941 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Secrets Maroma Beach Riviera Cancun
    12,320 reviews
    #2 of 5 hotels in Playa Maroma
     
    Now Jade Riviera Cancun
    9,047 reviews
    #8 of 26 hotels in Puerto Morelos
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Internet
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Tennis Court
    • Hot Tub
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$332 - US$1,033 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Playa Paraiso
    • #2 Green Hotel in Playa Paraiso
    • #2 Family Hotel in Playa Paraiso
    • #2 Luxury Hotel in Playa Paraiso
    • #3 Top resorts Hotel in Playa Paraiso
    • #3 On the Beach Hotel in Playa Paraiso
    • #3 Romantic Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 639
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, BookIt.com, Travelocity, Orbitz, Hotwire, Cheap Tickets, HotelsforEveryone, Cancelon and Evoline ltd so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • El Dorado Royale Hotel Riviera Maya ,
    • El Dorado Royale Mexico ,
    • El Dorado Royale Cancun ,
    • El Dorado Royale Spa Resort ,
    • El Dorado Royale Resort ,
    • Eldorado Royale ,
    • El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya
    Add Photo Photos
    Traveller (10482)
    Room & Suite (2006)
    Pool & Beach (1907)
    Dining (1015)
    Hotel & Grounds (5689)
    Bathroom (133)
    Business Centre & Event Rooms (61)
    Family and Play Areas (18)
    Nearby
    Valentin Imperial Maya
    12,066 reviews
    2.80 km away
     
    Iberostar Grand Hotel Paraiso
    5,941 reviews
    4.80 km away
     
    Now Jade Riviera Cancun
    9,047 reviews
    5.96 km away
     
    Secrets Maroma Beach Riviera Cancun
    12,320 reviews
    6.95 km away
     
    Nearby Restaurants
    Il Olivo
    145 reviews
    2.83 km away
    Pavo Real by the Sea
    459 reviews
    6.68 km away
    Chilpayas
    63 reviews
    7.97 km away
    La Petita
    100 reviews
    7.32 km away
    Nearby Attractions
    Iberostar Golf Club Playa Paraiso
    720 reviews
    4.90 km away
    Delphinus Puerto Morelos
    188 reviews
    6.32 km away
    Jardin Botanico Dr. Alfredo Barrera Marin
    165 reviews
    6.93 km away
    Rancho Bonanza
    710 reviews
    1.07 km away
    Ask a question
    Questions & Answers
    Julie W
    18 October 2017|
    AnswerShow all 2 answers
    Response from PuggleLovers | Reviewed this property |
    Chinos with a collared shirt would be acceptable. l would not wear flip flops or a t-shirt. I have seen people wearing t-shirts with dirty tennis shoes to dinner. Very tacky. Nice, clean sandals or shoes are good. I usually... More
    1
    Vote
    hectorr
    16 October 2017|
    AnswerShow all 2 answers
    Response from JelenaKarisma | Property representative |
    Hi Hectorr, day passes are available. Price is 90 USD per person from 8AM until 5PM and night pass from 6PM until 2AM. Best regards!
    1
    Vote
    gouvernourny
    15 October 2017|
    AnswerShow all 3 answers
    Response from PuggleLovers | Reviewed this property |
    Yes, it is. But not appreciated by ones that don't.
    0
    Votes
    Room Tips
    "Ask for a room by the beach!"
    Read review
    "Had garden view top floor perfectly nice"
    Read review
    "Buildings 1-3 in El Dorado"
    Read review
    "Rooms away from pool area"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing