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El Dorado Royale

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8,912 Reviews from our TripAdvisor Community

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Showing 8,646: English reviews
Leigh-on Sea, United Kingdom
Reviewed 2 July 2013

My partner and I just got back from a fantastic 11 nights at the El Dorado Royale. I cannot fault this resort. We had a standard room which was lovely with a massive bed and a huge double bath/jacuzzi! We are massive foodies and we both agreed the food in every restaurant was brilliant, the standard of some top restaurants...

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2Thank Ellie H
Gateshead, United Kingdom
Reviewed 2 July 2013

We stayed for two weeks starting on the 28th of May, unfortunately we were hit by the Tropical storm on the 1st of June, it was very wet and everywhere was flooded, we had to be moved to an upper floor as the rooms at Block 6 ground floor were all flooded, That said, the reception staff were really helpfull...

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Thank Gary F
Reviewed 2 July 2013

Just back from our first trip to Mexico and overall we enjoyed our stay at the El Dorado Royale. Despite lovely food and drink and a very clean and beautiful resort my partner and I suffered quite a lot of stomach upsets on our 2 week holiday, which unfortunately put a bit of a dampner on our stay. We don't...

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1Thank Marie O
Derby, United Kingdom
Reviewed 1 July 2013

Have been back home for a day now and am just gutted to not be at the EDR anymore. How anyone can not give this 4 or 5 can not have been to the resort or be crazy. We booked with Thomson and everything about the booking in store and booking excursions on the holiday line was fantastic. The hotel...

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3Thank davlis
Plano, Texas
Reviewed 1 July 2013

We just returned from the El Dorado royale today and we had an awesome time! The resort is amazing. Sara and Rocio gave great messages! Carlos our concierge sent the extra bottled water we requested. Victor our waiter was great and educated us about the resorts wonder turtle reservation program. We realized at 2pm we needed reservations to eat at...

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Thank jcho2
Philadelphia
Reviewed 1 July 2013

We just returned from an 8 day trip to El Dorado and it was fantastic! We traveled with a group of 12 and all of us had an outstanding trip. My review is lengthy, but I tried to be thorough. Rooms: Very nice and the bed was one of the most comfortable i have slept on! We were in the...

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Thank Hayley724
surrey
Reviewed 30 June 2013

Was our first trip to Mexico (other than Tijuana 30 years ago!!) and had no idea what to expect. Done European all inclusives with Thomson Couples before and always been impressed but this was something else! Absolutely perfect in every way, food unbelievable, staff and accommodation way above what anybody could surely ever expect. Resort restaurants as good as any...

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3Thank sundewSurrey
Plano, Texas, USA
Reviewed 29 June 2013

We had a swim-up jacuzzi suite. I thought we would use the swim-up more, but we were only able to stay for 4 nights because our daughter was at camp for the same time frame. We would have probably used it more if we were able to stay for 7 nights or longer. We really loved the room, the food...

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Thank Richard H
Oxford, United Kingdom
Reviewed 29 June 2013

We had an amazing honeymoon at the El Dorado Royale, the staff couldn't do enough for us and were so friendly. The selection of restaurants is brilliant and the food itself is outstanding. Our room was cleaned to perfection every day, with newly stocked refreshments and lovely soft towels. Our favourite were the swim up bar pools where we drank...

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1Thank teresat313
Camp Hill, Pennsylvania
Reviewed 29 June 2013

In January, my husband (then fiance`) and I were researching where to go on our honeymoon. We stumbled upon Beach Bum Vacations online and I contacted them. A woman named Jayne responded to me very promptly to tell me about a few options that we had. She was so helpful and genuinly cared about what we wanted to get out...

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4Thank Elyse B

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale

Address: Km 45 Carretera | Municipio de Solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $406 - $1,627 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale Playa Paraiso, Riviera Maya
Hotel Style:
#2 Luxury Hotel in Playa Paraiso
#2 Family Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Royale staff and other travellers.
1,363 questions
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Wilmington, Delaware

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We'll be booking the swim up rooms on the first floor when we go back (no elevators).”
  • Yes we tipped the maids.
  • Second floor view from our room
 of 5 bubbles brownbarb58, 25 Feb 2017 | Read review
“Premium swim up room at the Royale quieter and more private than Casita swim up”
 of 5 bubbles CorkytheCat, 23 Feb 2017 | Read review
“Second floor and above allows your deck door to be open.”
 of 5 bubbles SBasham07, 21 Feb 2017 | Read review
“We had swim up suites in the member only section and they were amazing.”
 of 5 bubbles suzy10f, 20 Feb 2017 | Read review
“High floors are best, Casitas offer ocean views”
 of 5 bubbles 584clarissas, 19 Feb 2017 | Read review
5 of 5