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    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
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    US$523US$774
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    Traveller (10317)
    Room & Suite (1989)
    Pool & Beach (1885)
    Overview
    • Excellent71%
    • Very good18%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “martini bar” (622 reviews)
    “sand bags” (376 reviews)
    “health bar” (536 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    6 Aug7 Aug
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (9,813)
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    There are newer reviews for El Dorado Royale, by Karisma
    See the most recent reviews

    4,231 - 4,235 of 9,514 reviews

    Reviewed 12 April 2014

    We stayed for the second time in September 2013 - cannot speak highly enough about the resort - everything is wonderful and the staff are a credit to the resort - nothing is too much for them and the friendliness is overwhelming - we will...More

    Thank JAZANDLEANNE
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 14 April 2014

    Dear friends from United Kingdom, Thank you so much for a prereview, we apprecietaed. It will be more than a pleasure to recieve you once again. Please do not hesitate to send me an email in order to know when will you be arriving we...More

    Reviewed 12 April 2014

    5 * all inclusive, fine food, 9+ top restaurants. Excellent facilities and entertainment. High standard of hygiene, many bars. Great service, impeccable gardens & numerous swimming pools. By far the most professional resort I have ever been to in the world. But, be aware of...More

    1  Thank Mike L
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 14 April 2014

    Dear Valued Guests, Dear Mike L, We would like to thank you for choosing El Dorado Royale, a Spa Resort by Karisma for your recent stay, Thank you so much for this wonderful comments and the five star rating. Please be sure that all your...More

    Reviewed 12 April 2014

    Booked this as a break away for me and my mum and was just the most relaxing holiday ever. From the flight with Thomson Dreamliner to arriving at the hotel and checking in, everything was just WOW! I have never met such friendly, happy helpful...More

    1  Thank 154Ruby
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 13 April 2014

    Dear 154Ruby, It feels very rewarding to hear that our services have gone beyond our clients expectations. Comments like yours constitute some good motivation for us to keep working to achieve our guests’ satisfaction. It will be a great pleasure to welcome you and your...More

    Reviewed 12 April 2014

    We arrived on 25th March and from arriving at the Casitas main check-in and meeting Carlos, things were absolutely brilliant all the way--Our swim-up suite was fantastic and we had excellent concierges in Francisco and Marlen and we had probably the best bartender on the...More

    Thank Christine D
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 13 April 2014

    Dear Mr and Mrs JTDD, aThank you for your wonderful remarks, we are more than happy to know that you have enjoyed all of our facilities and specially the service of the Staff, which is intended to make you feel at home. Many thanks for...More

    Reviewed 12 April 2014

    Fabulous time at the Eldorado Royale.A swim up junior suite which has everything from jacuzzi for two.Stocked mini bar and 7ft bed.The food is fantastic with a great selection of food accross the nine restaurants.The all inclusive drinks are outstanding with Grey Goose Vodka Glenlivet...More

    1  Thank Donnie R
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 13 April 2014

    Dear Donnie R, It was a great pleasure welcoming you to El Dorado Royale, a Spa Resort by Karisma. We are delighted to read that you spent a most wonderful holiday with us and found the only Gourmet all inclusive experience of the resort very...More

    El Dorado Maroma, by Karisma
    3,688 reviews
    #3 of 5 hotels in Playa Maroma
     
    El Dorado Casitas Royale, by Karisma
    4,689 reviews
    #26 of 386 hotels in Riviera Maya
     
    Iberostar Grand Hotel Paraiso
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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Tennis Court
    • Hot Tub
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$278 - US$914 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in Playa Paraiso
    • #2 Family Hotel in Playa Paraiso
    • #2 Spa Hotel in Playa Paraiso
    • #2 Green Hotel in Playa Paraiso
    • #3 Top resorts Hotel in Playa Paraiso
    • #3 Romantic Hotel in Playa Paraiso
    • #3 On the Beach Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 639
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, BookIt.com, Hotels.com, Travelocity, Agoda, TripOnline SA, Hotwire, Cheap Tickets, HotelsforEveryone, Cancelon, Evoline ltd and HotelQuickly so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • El Dorado Royale Hotel Riviera Maya ,
    • El Dorado Royale Mexico ,
    • El Dorado Royale Cancun ,
    • El Dorado Royale Spa Resort ,
    • El Dorado Royale Resort ,
    • Eldorado Royale ,
    • El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya
    Add Photo Photos
    Traveller (10317)
    Room & Suite (1989)
    Pool & Beach (1885)
    Dining (993)
    Hotel & Grounds (5591)
    Bathroom (130)
    Business Centre & Event Rooms (58)
    Family and Play Areas (18)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Lisa M
    28 July 2017|
    AnswerShow all 2 answers
    Response from Chase48 | Reviewed this property |
    US state department issued a warning this week. You may want to review it. It's possibly tainted alcohol. I've stayed in Cancun, playa del Carmen and Tulum. No problems. Others have been seriously injured or died. Be an... More
    0
    Votes
    lfw2
    27 July 2017|
    AnswerShow all 12 answers
    Response from Kenneth W | Reviewed this property |
    I prefer buildings 43 and 44. We took our kids and their wives there two years ago and they stayed in building 7. It was quiet but to me it seemed a bit further away from the main pools. We prefer 43 and 44 because it's... More
    0
    Votes
    lfw2
    Hi. We are coming to El Dorado in January to celebrate my birthday and have booked a Luxury Junior Suite. if I may, can I ask some questions please? Does this room have a mini bar included in the A/I? Which block are these rooms in please? We stayed in the Karisma resort in Punta Cana last January and enjoyed the experience so much, felt we had to experience your brand again soon! We had a swim-up room, which was amazing, as we enjoyed the quieter and more personal aspect of this, but were unable to stretch to that this time around sadly. :-( Karisma as a brand is absolutely amazing and is our first preference of choice from now on when booking a holiday in the Caribbean! Service and attention to detail is first class, and the staff go over and above to supply a good service.and ensure everyone is happy. We would absolutely recommend Karisma to anyone.
    27 July 2017|
    AnswerShow all 3 answers
    Response from JelenaKarisma | Property representative |
    Hi, I would kindly like to inform you that all suites have mini bar included, with beer, water, sodas, and snacks, restocked daily. Additionally, Luxury Jacuzzi Jr Suites are located in Villas 6-7-8-9-10-11; 43-44 And they... More
    0
    Votes
    Room Tips
    "Most rooms are pretty much the same. Check the resort map to choose a building to your liking"
    Read review
    "The swim up rooms on the first floor are great if you want water access right from your room."
    Read review
    "The first floor swim-up suites were unique, definitely something to try .If you have mobility issues..."
    Read review
    "Swim up rooms tend to be overlooking the beach & some of the pool & visitor areas"
    Read review
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