We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

El Dorado Royale, by Karisma

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
El Dorado Royale, by Karisma
El Dorado Royale, by Karisma
Panoramas (10)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

9,164 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for El Dorado Royale, by Karisma
See the most recent reviews
Showing 8,890: English reviews
Reviewed 24 August 2013

My partner & I booked our holiday through Thomson & stayed at the El Dorado Royale from the 14th to the 21st August. Our check in process was quick & easy & we were presented with a champagne cocktail on arrival. At check in we were offered a room upgrade at a discounted rate of $600 instead of the full...

 Report
Helpful?
4Thank Hodger78
Toronto, Canada
Reviewed 23 August 2013

This was the best all inclusive trip I have ever been on! The resort is the perfect mix of romance and relaxation. From start to finish, we were looked after and treated like family. Even though we got in late at night, we were greeted with the standard glass of bubbley, a cool towelette and golf cart escort to our...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Ramnanans
London, United Kingdom
Reviewed 23 August 2013

Where do I begin? My new wife and I spent our honeymoon at El Dorado Royale from the 4th - 14th August and it was quite simply the best all round experience we have ever had! I have so much to say about this place that I'll break it down in to sections: Arrival:- The resort is about 30 minutes...

 Report
Helpful?
13Thank Hewis
Iva, South Carolina
Reviewed 23 August 2013

This was an International Travel Agent Convention/ Vacation; my husband traveled along with me and we had the best time of our lives. This was our first all-inclusive and we could not have amagined it was going to be this great. The service, rooms were superb, the food was excellent there was so much to do and enjoy; it is...

 Report
Helpful?
Thank bwalker8
Colchester, United Kingdom
Reviewed 23 August 2013

My wife and i have just come back from our honeymoon at the El Dorado Resort in Mexico. We had a great time with all the experiences of a 5 star hotel with great food and staff but one downfall. The hotel especially from friday to monday lets in large groups of young Americans who seam to take over the...

 Report
Helpful?
1Thank Paul S
Reviewed 22 August 2013

Everything was great! My spa experience was amazing thanks to Irene and Javier, they were awesome! Food is deliciuos, the fastest and kindest room service :D in resume, everything was EXCELLENT, definitely one of Mexico's best hotels

 Report
Helpful?
2Thank JArantzaL
Edinburgh
Reviewed 22 August 2013

My wife and I (after many hours of reviews) opted for this hotel, up until this holiday our favourite best ever hol was also in Mexico but in a Rui hotel. This is now our best ever and thoroughly recommend it. On arrival it took a bit of getting used to the a la carte meals. The size and spread...

 Report
Helpful?
6Thank GrantsOnTour
Boston, Massachusetts
Reviewed 21 August 2013

The wedding was fantastic! The onsite coordinators were very organized, and the whole day went smoothly. I was really impressed with how attentive, organized, friendly and efficient the team was. We were able to have the ceremony on the beach and the reception at the Health Bar. I loved my hair and makeup, I LOVED the decorations, and the DJ...

 Report
Helpful?
2Thank Jill M
Stockton-on-Tees, United Kingdom
Reviewed 21 August 2013

My husband and I have just returned from a fabulous fortnight at the El Dorado resort. This hotel complex is adults only and as part of the Karisma group appears to be improving all the time. We were in a junior juccuzi suite, which was a good size with up to date fabrics and furnishings. After discussions with hotel staff...

 Report
Helpful?
2Thank Steven B
Columbia, Maryland
Reviewed 20 August 2013

My boyfriend & I just returned this week from our stay here and we absolutely loved every minute of it! All the staff were great they couldn't do enough for you anywhere on the resort. As soon as your drinks are looking low, your next is on the table. They bring extra food if you only order one entree. There...

Review collected in partnership with this hotel
 Report
Helpful?
Thank marmaduke95

10,399 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (9995)
Viewed
Pool/Beach Area (1775)
Viewed
View from Room (451)
Viewed
Dining (897)
Viewed
Family/Play Areas (17)
Viewed
Room/Suite (1346)
Viewed
Hotel & Grounds (2042)
Viewed
Bathroom (127)
Viewed
Business Centre/Function Rooms (53)
Viewed
1:18
Videos (7)
Viewed
Other (3280)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (357)
Viewed
Amenities (55)
Viewed
Beach (10)
Viewed
Beachfront Pool (11)
Viewed
Jacuzzi Junior Suite (35)
Viewed
Main Pool (15)
Viewed
Pool (16)
Viewed
Dining (45)
Viewed
Swim-Up Oceanfront Jacuzzi Junior Suite (40)
Viewed
Swim-Up Suite (63)
Viewed
The Hotel (67)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (47)
Viewed
Dining (9)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (12)
Viewed
Pool/Beach Area (1)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa Paraiso
0.1 km away
El Dorado Casitas Royale, by Karisma
9.2 km away
El Dorado Maroma, by Karisma
4.8 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,582 reviews
Show Prices
Show Prices
Show Prices
2.8 km away
Valentin Imperial Maya
Valentin Imperial Maya
#1 of 1 in Playa del Secreto
11,312 reviews
6.8 km away
Secrets Maroma Beach Riviera Cancun
22.7 km away
The Royal Playa del Carmen
The Royal Playa del Carmen
#12 of 212 in Playa del Carmen
15,199 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, by Karisma

Address: Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico (Formerly El Dorado Royale)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $402 - $1,254 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, by Karisma 4.5*
Number of rooms: 639
Reservation Options:
TripAdvisor is proud to partner with HotelsforEveryone, Expedia, BookIt.com, Despegar.com, Orbitz, Agoda, Jetsetter and Reservation Counter so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya
Hotel Style:
#2 Family Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from El Dorado Royale, by Karisma staff and other travellers.
1,435 questions
Ask a question

See all questions (1435)

Questions? Get answers from El Dorado Royale, by Karisma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms near hotel boundary are very quiet.”
 of 5 bubbles popeyeNqy, 29 Mar 2017 | Read review
“Casitas are the best. area 2600-3000. There are probably 12 Casitas per pool. Plenty of room, quiet and very relaxing.”
 of 5 bubbles jbhenac87, 27 Mar 2017 | Read review
“The quite rooms away from the center was great. Our block was 52 room 5225”
 of 5 bubbles K9371LFdaves, 27 Mar 2017 | Read review
“Was wonderful room could be brighter but room was lovely ”
 of 5 bubbles susanaE7805BP, 27 Mar 2017 | Read review
“We stayed in a swim up room this time, but with as little time as we spend in our room the lower priced rooms are probably a better value.”
 of 5 bubbles danielkB2185PO, 25 Mar 2017 | Read review
5 of 5