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El Dorado Royale, a Spa Resort by Karisma

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El Dorado Royale, a Spa Resort by Karisma
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8,603 Reviews from our TripAdvisor Community

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Showing 8,352: English reviews
Washington DC, District of Columbia
Reviewed 26 November 2012

This resort is absolutely amazing! The accommodations, the views, the beach, the pools, and especially the food! Everything is absolutely amazing! We stayed in an oceanview swim-up room and it was amazing!

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4Thank Candiland-Love
Aliso Viejo, California
Reviewed 26 November 2012

We stayed in the Casitas (which were significantly nicer than the main hotel) and were extremely pleased with our room, amenities and the overall grounds. The staff, excluding the food service staff, was exceptionally friendly and attentive to our needs. However, the waiters were rude, slow and not particularly accommodating. Almost every dinner that we had was "decent" food but...

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3Thank carrie b
NH
Reviewed 25 November 2012

Spent 5 days/4 nights here 11/15/12 - 11/19/12. Fantastic last minute get away. Beautiful resort, fantastic food and over the top friendly staff. Paradise! There was always something to do and we loved that you didn't need dinner reservations ahead of time. Only once did we have to wait to be seated but there is always a bar nearby to...

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Thank pac1212
Broughty Ferry Dundee
Reviewed 24 November 2012

Just spent a fortnight in a wonderful hotel during Nov. Agree with most other comments written except I found the beach excellent and the large whale like barriers are essential to stop any future hurricane taking the sand out. There is no large dining room with all meals taken in speciality restaurants numbering nine in total.Our favourites being the two...

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6Thank DCM1a
Texas
Reviewed 24 November 2012

My husband and I decided last minute to change our wedding from a traditional semi-big wedding to running away to Mexico, just the two of us. We decided this about three months before our original wedding date, which we still wanted to get married on. At first, I tried to handle it myself thinking it would be easy to plan...

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2Thank Stefanie F
Calgary, Canada
Reviewed 24 November 2012

El Dorado Casitas is the place to stay. Open big gorgeous room. The service form staff is remarkable. The grounds are spread out and don't feel like your constantly ontop of each other. Your own horseshoe building facing the ocean is fantastic. Has limited people in the pool or at the personal bar. The private beach for casita guest has...

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3Thank Danielle947
Chicago, Illinois
Reviewed 23 November 2012

For those that haven't been to a great resort, this place is probably no problem. However, if you don't like waiting for 20+ minutes to get a drink at a bar or having to wait to get into a restaurant - steer clear. Also, if you are going with more than 4 people - this place has NO idea how...

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5Thank Chad D
Glasgow
Reviewed 23 November 2012

We stayed at the El Dorado Royale for our honeymoon. It was the second part of our trip and we chose to stay for 12 nights. The hotel itself and the grounds are absolutely beautiful. We had a couple of issues during out stay but overall enjoyed out stay. When we arrived we were allocated a ground floor room in...

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4Thank happytimes2012
Reviewed 22 November 2012

Every year this gets better and the staff are more atentive and you become like a member of the Mexican Family.I am loving every minute of our stay here and feel the following staff deserve a mention ,Efrain, Sammy, Carlos,Alfredo,Edith, Moises , JJ,Monica, Ivan, Ananias. From wonderful gourmet foods to every drink you could wish for and more , great...

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1Thank steps40
Belfast
Reviewed 22 November 2012

We stayed at the El'Dorado Royale for just one week ( our first mistake , should have booked a fortnight )from 12th Nov and enjoyed every minute of it. If you have booked to go to this Hotel in the near future then lucky you , you have made a great choice and won't regret it at all. The Hotel...

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9Thank pinpoint66

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, a Spa Resort by Karisma

Address: Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $463 - $1,298 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, a Spa Resort by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, a Spa Resort By Karisma Playa Paraiso, Riviera Maya
Hotel Style:
#2 Spa Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#2 Family Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Royale, a Spa Resort by Karisma staff and other travellers.
1,202 questions
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Wilmington, Delaware

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Jojos was the main source of nightlife noise so if you want a quiet spot ask to be a block or two from there.”
 of 5 bubbles GRLUK, 6 Dec 2016 | Read review
“Sea view at the third floor (no lift)”
 of 5 bubbles gualtierob983, 5 Dec 2016 | Read review
“Take along some kind of light so you can be seen while walking by the electric carts after dark.”
 of 5 bubbles bonhamWI, 5 Dec 2016 | Read review
“The casitas looked a little newer and nicer - but they were more expensive”
 of 5 bubbles JKMo24, 5 Dec 2016 | Read review
“5405, far from the noise and no passing footfall.”
 of 5 bubbles claytonc355, 4 Dec 2016 | Read review
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