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    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
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    08/10/2017 09/10/2017
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    US$523
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    Traveller (10452)
    Room & Suite (2000)
    Pool & Beach (1899)
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    Overview
    • Excellent71%
    • Very good18%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “martini bar” (627 reviews)
    “sand bags” (376 reviews)
    “santa fe” (334 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Iberostar Grand Hotel Paraiso
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (10,078)
    There are newer reviews for El Dorado Royale, by Karisma
    See the most recent reviews
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    4,461 - 4,465 of 9,766 reviews

    Reviewed 18 April 2014

    have just returned from this resort as we celebrated our 50th wedding anniversary here and had a lovely time the first week , but noticed that the bedclothes always felt damp so complained a few times and sheets were changed .Then noticed our clothes were...More

    4  Thank mick j
    Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by KarismaResponded 23 April 2014

    Dear Mick J Thank you for choosing El Dorado Royale as your host during your recent visit to Mayan Riviera. After reading through your review, I am deeply sorry that we did not live up to the expectations that you have so rightfully set before...More

    Reviewed 18 April 2014

    We had a quick 5-day vacation here and thought it was great. Its a large resort and includes lots of walking to get to your destinations. Plenty of poolside and beachside chairs and cabanas to relax in. The restaurants are all al a carte and...More

    Thank Dashriprock22
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 19 April 2014

    Dear Dashriprock22, Thank you for your review. Your comments are extremely important and beneficial to us, providing an indication of where our services excel and identifying areas in need of improvement. With an average rating of 4.5 stars on TripAdvisor, it is disconcerting to see...More

    Reviewed 18 April 2014

    GreyGoose and Sambucca are great!! Dougy is in love with the shot glass! Lost my Purple Shirt. Earth is amazing. 4 spring rolls. Life is awesome. Never existing Casino. Seriously, the random thoughts that we are expressing now do not even begin to describe the...More

    Thank Spencersisters
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 19 April 2014

    Dear repeating guests, It has been really nice reading your review, I personaly enjoy knowing that our valued guest keep returing. We appreciate the confidence and loyalty truely. We heartily appreciate your kind words and the whole lot of new guests we may gain thanks...More

    Reviewed 18 April 2014

    I really do love this place. I spent a few nights here this winter before going to another Karisma resort. We asked for oceanfront and got it. Unfortunately, there is a path running between the ocean and the porch/swim-up. And with the new German resort...More

    1  Thank CANsam2005
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 19 April 2014

    Dear CANsam2005 Thank you so much for your feedback on our hotel. Let me express gratitude for your taking the time to write about your stay at El Dorado Royale, a Spa Resort by Karisma. Starting with myself and all my colleagues and managers, we...More

    Reviewed 17 April 2014

    Stayed April 4-11 in the Luxury Jacuzzi Junior Suite, had an incredible time. The resort and grounds are very nice, well maintained and every one of the workers work so hard to keep it in the excellent condition it is in!! Also, they are always...More

    Thank SunSurfSandLiveLove
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 19 April 2014

    Dear guest Thank you for your lovely review and we are pleased that you enjoyed your stay with us and we are looking forward to returning again. It's particularly pleasing to hear our team be referred to as Great and we will ensure your feedback...More

    Iberostar Grand Hotel Paraiso
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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Tennis Court
    • Hot Tub
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$301 - US$949 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Playa Paraiso
    • #2 Luxury Hotel in Playa Paraiso
    • #2 Family Hotel in Playa Paraiso
    • #2 Spa Hotel in Playa Paraiso
    • #3 On the Beach Hotel in Playa Paraiso
    • #3 Romantic Hotel in Playa Paraiso
    • #3 Top resorts Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 639
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, BookIt.com, Hotels.com, Expedia, Hotwire, Orbitz, Evoline ltd, Cheap Tickets and Cancelon so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • El Dorado Royale Hotel Riviera Maya ,
    • El Dorado Royale Mexico ,
    • El Dorado Royale Cancun ,
    • El Dorado Royale Spa Resort ,
    • El Dorado Royale Resort ,
    • Eldorado Royale ,
    • El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya
    Add Photo Photos
    Traveller (10452)
    Room & Suite (2000)
    Pool & Beach (1899)
    Dining (1012)
    Hotel & Grounds (5679)
    Bathroom (133)
    Business Centre & Event Rooms (58)
    Family and Play Areas (18)
    Nearby
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    4.58 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Tiffany F
    25 September 2017|
    AnswerShow all 2 answers
    Response from Samantha R | Reviewed this property |
    We were there in May and no mosquitos at all.
    0
    Votes
    gkane3285
    24 September 2017|
    AnswerShow all 4 answers
    Response from Jennifer D | Reviewed this property |
    We were there during tropical storm Franklin. The staff was vigilant on cleaning the grounds. On a visit where there is NOT a tropical storm the water is great, very little seaweed!
    1
    Vote
    Ash S
    22 September 2017|
    Answer
    Response from SuzSTL | Reviewed this property |
    WE LEAVE OUT TOMORROW TOO!!! Sorry I'm so excited. Yes they have snorkel equipment -- my son-in-law used their equip w/o issue! Happy Travels!!!
    0
    Votes
    Room Tips
    "Can recommend a swim up suite, It had two huge beds, not being very tall it was a struggle to climb into but..."
    Read review
    "Ask for an upgrade we were in 4214 very nice"
    Read review
    "All rooms are the same on the inside, its what you want on the outside (Swim up, your own infinity pool, main..."
    Read review
    "The swim up rooms are well worth the price. We enjoyed having a pool right outside our room to use whenever..."
    Read review
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