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    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
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    08/10/2017 09/10/2017
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    US$523
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    Traveller (10452)
    Room & Suite (2000)
    Pool & Beach (1899)
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    Overview
    • Excellent71%
    • Very good18%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “martini bar” (622 reviews)
    “santa fe” (341 reviews)
    “health bar” (547 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (10,082)
    There are newer reviews for El Dorado Royale, by Karisma
    See the most recent reviews
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    4,471 - 4,475 of 9,770 reviews

    Reviewed 17 April 2014

    El Dorado Royale delivers everything you could possibly want and desire in an all-inclusive experience. My wife and I stayed for 7 days and six nights. Service: From check-in, to the concierge, to the restaurants/bars, spa etc. the staff at every level were incredible. Each...More

    4  Thank Sean H
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 19 April 2014

    Dear guests. We heartily appreciate your taking the time to write such a detailed review on our resort El Dorado Royale, a Spa Resort by Karisma. We are sure futures travelers will find it pretty useful and clarifying as a matter-of-fact description of our site´s...More

    Reviewed 16 April 2014

    I just returned from my trip to the El Dorado Royale resort. Originally we stayed in the Villas side of the resort and then got a free upgrade to the Casitas. If you're not aware, the resort is actually broken up into two sections. The...More

    1  Thank Bent Z
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 18 April 2014

    Dear Bent Z, Thank you so much for taking the time to write such a detailed and touching review of your recent experience at our premises. I am sure your comments will be a very nice motivation for our staff to keep on working and...More

    Reviewed 16 April 2014

    Beautiful hotel with gorgeous grounds. Food was lovely in most of the many restaurants, we were there in March/April for 2 weeks and visited them all. Took the bike ride which was interesting. The beach was nice and the sandbags didn't bother us at all,...More

    2  Thank Linda B
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 18 April 2014

    Dear Linda B It feels very rewarding to hear that our services have gone beyond our clients expectations. We'll extend your compliments to our staff and most particularly, to the team in Jojos Comments like yours constitute some good motivation for us to keep working...More

    Reviewed 16 April 2014

    Overall, this is the Best holiday experience we have had. The quality of service, attentiveness of every member of staff, quality and flavour of every meal, comfort of the bedroom, luxurious surroundings and all drinks were outstanding. In a bit more detail, we stayed in...More

    5  Thank Mark B
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 18 April 2014

    Dear Mark B We really appreciate your having taken the time to write this review with such a detailed description of our facilities, services and staff. We feel very proud to acknowledge you feel so enthusiastic about your recent vacation at our premises and we...More

    Reviewed 15 April 2014

    I love this place, actually, all their adult resorts. They are completely in love with their guests and treat them like royalty. Can't say anything negative about any of the resorts and will continue to come back.

    4  Thank Karen H
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 16 April 2014

    Dear Karen H, thank you for your kind and sweet review, we highly appreciate your contribution with the five star review. Hoping to welcome you once again at El Dorado Royale, a Spa Resort by Karisma, Sincerely yours Paula Negrete gm@eldoradoroyale.com.mx

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Tennis Court
    • Hot Tub
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$299 - US$959 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Playa Paraiso
    • #2 Family Hotel in Playa Paraiso
    • #2 Luxury Hotel in Playa Paraiso
    • #2 Spa Hotel in Playa Paraiso
    • #3 On the Beach Hotel in Playa Paraiso
    • #3 Romantic Hotel in Playa Paraiso
    • #3 Top resorts Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 639
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Hotels.com, Expedia, Travelocity, Orbitz, Hotwire, HotelsforEveryone, Evoline ltd and Cancelon so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • El Dorado Royale Hotel Riviera Maya ,
    • El Dorado Royale Mexico ,
    • El Dorado Royale Cancun ,
    • El Dorado Royale Spa Resort ,
    • El Dorado Royale Resort ,
    • Eldorado Royale ,
    • El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya
    Add Photo Photos
    Traveller (10452)
    Room & Suite (2000)
    Pool & Beach (1899)
    Dining (1012)
    Hotel & Grounds (5679)
    Bathroom (133)
    Business Centre & Event Rooms (58)
    Family and Play Areas (18)
    Nearby
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    Ask a question
    Questions & Answers
    Tiffany F
    25 September 2017|
    AnswerShow all 5 answers
    Response from Teresa F | Reviewed this property |
    Hi , whilst in the complex neither my husband or myself got bit but we did wear the braclets at all times. I did get bitten when we went on one of the trips though.
    0
    Votes
    gkane3285
    24 September 2017|
    AnswerShow all 4 answers
    Response from Jennifer D | Reviewed this property |
    We were there during tropical storm Franklin. The staff was vigilant on cleaning the grounds. On a visit where there is NOT a tropical storm the water is great, very little seaweed!
    1
    Vote
    Room Tips
    "Pool view are beautiful"
    Read review
    "Stay at the Casitas!!"
    Read review
    "We were in room 4214, quieter block/area than where our friends were, they were in block 7."
    Read review
    "Can recommend a swim up suite, It had two huge beds, not being very tall it was a struggle to climb into but..."
    Read review
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