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Iberostar Grand Hotel Paraiso

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Iberostar Grand Hotel Paraiso
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5,449 Reviews from our TripAdvisor Community

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Showing 4,259: English reviews
Detroit, Michigan
Reviewed yesterday NEW

This was our first time at the Grand, and it was wonderful. Uri (sp?), our butler was amazing, she went out or our way to take care of us every step of the way. Every staff member we came across was very helpful and friendly. The bartenders (Alberto, Humberto) at the pool bar were on point. There were only a...

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Thank aandbh2002
Chippewa Falls WI
Reviewed 2 days ago NEW

We visited this resort for four nights recently with another couple, and it was just the escape we needed from our Midwest winter. The January weather was in the 70s and 80s, and we were happy to be far away from snow! We found the buildings and grounds to be beautiful (including at night when everything is outlined in white...

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1Thank samkristy4
Boulder, Colorado
Reviewed 2 days ago NEW

We LOVED the Iberostar Grand! Our butler Erick was superb and really made our trip extra special. We would go back in a heart beat! We booked the Iberostar Maya and were able to upgrade paying $60 per night per room. Our older kids loved it. This is one of the nicer resorts we have ever stayed in - food,...

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1Thank JKPIES7
Virginia, Minnesota
Reviewed 2 days ago NEWvia mobile

This place is amazing! When we arrived we were greeted with "welcome home" . Our ocean front room was fabulous, I would highly recommend paying the extra for this view and the sounds of the ocean. Our mini fridge and expresso bar were always stocked so there was never any need to search for anything to drink. Our room was...

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2Thank Deniese L
Reviewed 3 days ago NEW

Similar to the Iberostar Grand hotel in Punta Cana, this is a wonderful place. I'll spare the review and just say that you will not be disappointed here. Very similar to the great hotel in Punta Cana (better beach here though I think). The staff here is great but the folks in DR are just so accomodating and warm that...

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11Thank Sangiof
Rotherham, United Kingdom
Reviewed 3 days ago NEW

we went for xmas & the new year & it is the best place we have ever been to.. We stayed in a room on the sea front & it was very large & very clean with everything you needed at anytime.. & NO KIDS ALLOWED. !! The staff are very very helpful & always smiling through night & day...

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3Thank gary t
Jackson, New Jersey
Reviewed 5 days ago NEW

Flew in from JFK on Saturday January 7th just ahead of the storm dumping 6 inches of snow in my area. The first impression of Mexico was the efficiency and kindness of the airport staff processing us and sending us on our way. The second, which we knew to avoid, was the gauntlet of sales people asking to see our...

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4Thank NJTRAVELERRJO
Reviewed 5 days ago NEW

I was there on my honeymoon in December. This was our second time there and we do love the place and the food, there are just some major problems. I do not know if they have a meet a quota of how many people they sign up for their membership program but just ask me once, when I say no,...

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5Thank wrrush
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 5 days ago NEW

The Iberostar Grand Paraiso is an absolutely beautiful resort. Our stay was perfect from the beautiful room, wonderful and friendly staff, gorgeous pool and weather, and incredibly beautiful landscaping and surroundings. We'll definitely go back!

Review collected in partnership with Iberostar
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1Thank A TripAdvisor Member
Edison, New Jersey
Reviewed 6 days ago NEW

Having stayed at the Grand in 2013 & 2015 we were looking forward to our 2016 visit (8-nights). Unfortunately, our most recent visit was sub-par on so many levels – accommodations, services, internal communication, etc. If we had never been to the Grand before, we would consider it to be an average establishment; however, since we had stayed there on...

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11Thank JAD46

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte restaurants. ... more   less 

Additional Information about Iberostar Grand Hotel Paraiso

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $604 - $1,269 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Grand Hotel Paraiso 5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya
Hotel Style:
#1 Romantic Hotel in Playa Paraiso
#1 Green Hotel in Playa Paraiso
#1 Luxury Hotel in Playa Paraiso
#1 Family Hotel in Playa Paraiso
#1 Top resorts Hotel in Playa Paraiso
#1 On the Beach Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Grand Hotel Paraiso staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean Front 3rd floor”
 of 5 bubbles aandbh2002, 16 Jan 2017 | Read review
“Oceanfront rooms are worth every penny!”
  • View from third floor oceanfront room
 of 5 bubbles samkristy4, 15 Jan 2017 | Read review
“Book the Iberostar Maya and ask for an upgrade to the Grand - a good price is $60/night to upgrade.”
 of 5 bubbles JKPIES7, 15 Jan 2017 | Read review
“You get what you pay for, although the beach view rooms are quite expensive”
 of 5 bubbles Sangiof, 14 Jan 2017 | Read review
“Sea front rooms are expensive but worth it.”
 of 5 bubbles garyt588, 14 Jan 2017 | Read review
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