We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
18/05/2017 19/05/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Iberostar Grand Hotel Paraiso

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
    Save
    May 18
    May 19
    1 room, 2 adults, 0 children
    Traveller (7954)
    Pool & Beach (1533)
    Room & Suite (1317)
    Grand Velas Riviera Maya
    2,925 reviews
    #2 of 213 hotels in Playa del Carmen
     
    Secrets Maroma Beach Riviera Cancun
    11,410 reviews
    #2 of 5 hotels in Playa Maroma
     
    Valentin Imperial Maya
    11,457 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Paradisus Playa del Carmen La Perla
    8,016 reviews
    #19 of 213 hotels in Playa del Carmen
     
    Overview

    • Excellent83%
    • Very good11%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “surf and turf” (516 reviews)
    “ocean front” (486 reviews)
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    Free Internet
    5 Star Hotel
    All hotel details
    Grand Velas Riviera Maya
    2,925 reviews
    #2 of 213 hotels in Playa del Carmen
     
    Secrets Maroma Beach Riviera Cancun
    11,410 reviews
    #2 of 5 hotels in Playa Maroma
     
    Valentin Imperial Maya
    11,457 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Paradisus Playa del Carmen La Perla
    8,016 reviews
    #19 of 213 hotels in Playa del Carmen
     
    {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
    Rooms
    18 May19 May
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view 0 other deal from
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa Paraiso hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "f589aa1e760f497d91a520d0e7bc63cb", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":647536,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":18,"month":5,"year":2017},"checkout":{"day":19,"month":5,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"f589aa1e760f497d91a520d0e7bc63cb","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Iberostar Grand Hotel Paraiso","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImY1ODlhYTFlNzYwZjQ5N2Q5MWE1MjBkMGU3YmM2M2NiIiwiQUlLIjoiZmRmZjIwZDQ2MzRkNDhkZDk4ZDdmMTlmMDQ4MzA1OTMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "18/05/2017", "checkOut": "19/05/2017", "lowestPrice": null, "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"template":"ibex_mismatch_message__widget","dust":{}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    Write a Review
    Reviews (5,646)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 5,646 reviews

    Reviewed yesterday via mobile

    The finest all inclusive experience we have ever had, period. Facilities, food, staff, everything perfect! Now for the details... My wife and i traveled to the iberostar paraiso maya for our anniversary. We had hoped to book at an adults only resort but at the...More

    Thank darcytdog
    Reviewed 2 days ago via mobile
    Google Translation

    Como siempre encantada, el hotel es espectacular, la gente muy amable, educada, simpáticos siempre con una sonrisa aunque hayan tenido...More

    Thank Ana H
    Reviewed 2 days ago

    Iberostar Cancun has always been a pleasant vacation spot. This time however, it was extra special. This is a beautifu property located in Riviera Maya, 20 minutes from the Cancun property. This has best so far in all of Mexico after traveling there for the...More

    1  Thank Dalectro
    Reviewed 3 days ago

    I’m always a little curious about the demographics and background of reviewers since it adds valuable context, so let me start by saying that I’m from Vancouver, Canada, am in my early 60’s, traveled alone on this trip (for reasons I will explain later), and...More

    10  Thank Mark K
    Reviewed 3 days ago
    Google Translation

    La habitación que nos asignaron se puede calificar de sobresaliente, a pesar de algunos inconvenientes con la ducha que se...More

    Thank santyh56
    Grand Velas Riviera Maya
    2,925 reviews
    #2 of 213 hotels in Playa del Carmen
     
    Secrets Maroma Beach Riviera Cancun
    11,410 reviews
    #2 of 5 hotels in Playa Maroma
     
    Valentin Imperial Maya
    11,457 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Paradisus Playa del Carmen La Perla
    8,016 reviews
    #19 of 213 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Beachfront
    • Free Internet
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Hot Tub
    • Bar/Lounge
    • Spa
    • Golf Course
    • Tennis Court
    Details
    • Price range
    • US$406 - US$765 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 On the Beach Hotel in Playa Paraiso
    • #1 Family Hotel in Playa Paraiso
    • #1 Luxury Hotel in Playa Paraiso
    • #1 Green Hotel in Playa Paraiso
    • #1 Romantic Hotel in Playa Paraiso
    • #1 Top resorts Hotel in Playa Paraiso
    Photos
    Traveller (7954)
    Pool & Beach (1533)
    Room & Suite (1317)
    Dining (980)
    Nearby
    Nearby Hotels
    Iberostar Paraiso Maya
    4,739 reviews
    .34 km away
     
    IBEROSTAR Paraiso Del Mar
    4,551 reviews
    .46 km away
     
    Iberostar Paraiso Lindo
    5,814 reviews
    .39 km away
     
    Iberostar Paraiso Beach
    4,862 reviews
    .43 km away
     
    Nearby Restaurants
    Pavo Real by the Sea
    404 reviews
    1.96 km away
    Il Olivo
    103 reviews
    1.98 km away
    hacienda amarte maroma
    26 reviews
    7.86 km away
    Havana Moon
    547 reviews
    1.46 km away
    Nearby Attractions
    Iberostar Golf Club Playa Paraiso
    684 reviews
    1.59 km away
    Rancho Bonanza
    669 reviews
    4.46 km away
    El Caracol
    28 reviews
    7.04 km away
    Cirque du Soleil Joya
    2,436 reviews
    1.77 km away
    Questions & AnswersAsk a question
    Stacy M
    Do any of the Villas have an ocean view? I know they are detached and sit back behind the resort but was not sure if some have a better view than others.
    30 April 2017|
    Answer Show all 4 answers
    Response from Mark K | Reviewed this property |
    Looks like you got your answer already from others, and they're 100% right. The villas (which btw are huge, gorgeous, and amazingly good value) are on the edge of the property near building 71, and intentionally don't have... More
    0
    Votes
    EnDorphine155
    where would I be able to get a copy of the room service menu? Also for the other resterants?
    29 April 2017|
    Answer Show all 3 answers
    Response from ooonagie | Reviewed this property |
    We noticed that all the menus that are currently online are different that the ones they are using - Id email them
    0
    Votes
    Marsha K
    Do they have Don Julio Reposado tequila?
    28 April 2017|
    Answer
    Response from ACtryAMnth | Reviewed this property |
    Don Julio Reposado is there, at least in the better part of the resort (the Grand). There are five resorts in the property, a mix from Ritz to Courtyard, to use that analogy.
    0
    Votes
    Room Tips
    "Negotiate a beach front room"
    Read review
    "Request a top floor room"
    Read review
    "Stayed in a Corner Ocean View Suite and Villa. Villa bigger more secluded, Corner suite better view."
    Read review
    "We were in the main building overlooking the quiet pool. I think all the rooms are great."
    Read review