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Crowne Plaza Milan - Malpensa Airport

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696 Reviews from our TripAdvisor Community

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Showing 408: English reviews
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New Delhi, India
Reviewed 1 week ago

Nice Clean Hotel. Nice Rooms & Good Breakfast. Very close to both the airports They have a Shuttle to & fro from the Airport, though is chargeable, but just once. One can use it often not restricted to one trip. Nice Warm Staff. We stayed for a Day & night. Enjoyed our stay

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Helpful?
Thank QCINT
Lucerne, Switzerland
Reviewed 1 week ago

The hotel is well situated only minutes from the airport, offers reasonable rooms and dining, and is standard CP as you expect. It does the job. But: 1. The rooms are overheated. Mine was set to 23 degrees and I could not turn it down any lower. Not good. 2. It has a shuttle bus .....which is not free. I...

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Helpful?
Thank Dwatkinsuk
Laura M, meeting coordinator at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear Dwatkinsuk, thank you for taking time to share this review, every compliment and complaint are useful to improve our work. First of all we are happy to know that you liked our hotel position, very close to the airport, rates and f&b facilities. Regarding the problem you highlight with your room overheated we wonder if did you contact the...

Reviewed 2 weeks ago

While from the class perspective this hotel doesn't deserve such a low score (it has nice rooms, good room service and OK breakfast), the noise coming from the airport is overwhelming. My colleague didn't have this issue as his window was on the opposite side, but if yours will be on the lobby side, be prepare for "engine checks" in...

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Helpful?
Thank Кирилл Л
Saint Louis, Missouri
Reviewed 3 weeks ago

If you are looking for value with convenience, you cannot beat the Crowne Plaza Milan - Malpensa Airport Hotel. The location to Malpensa and the shuttle service is exceptional. The shuttle service to and from the hotel is posted in the elevator and other convenient places and runs on time. Rooms are clean and the service is great. I have...

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Thank 77worldtraveler81
Reviewed 3 weeks ago via mobile

Nice small-sized hotel, good attention at reception. Room very good, right size for one night, with fantastic mattress to sleep very well before flight departure next day. Breakfast could have been better if they'd have had mermelada! strange thing, lacking that stuff. Located at only 4 min drive from airport Malpensa, good position allows you to match hotel and the...

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Thank Daniel S
Singapore, Singapore
Reviewed 4 weeks ago via mobile

I made 2 bookings to stay at this hotel because it is near the airport and I need to visit another city and then back to Milan again. My plan was to leave my big luggages in the hotel when I am away for 1 day before returning for another 2 days stay. To my horror, I was told on...

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Helpful?
Thank LeatherTraveller
IHGService, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Hi LeatherTraveller, Thank you for your recent stay and for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to the overall level of service you have received. We always strive to achieve complete guests satisfaction and we regret that we did not meet your expectations. Rest...

Wroclaw, Poland
Reviewed 4 weeks ago

Nice hotel if you are looking place for one night with excellent service. Restaurant and bar with Italian cousine and fast food. You can order transfer from/to airport directly in hotel reception. It was pleasure to stay there.

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Thank jakstolarczyk
Hässleholm
Reviewed 13 February 2017 via mobile

The room is ok but the airconditioning was not working. It only got warmer and warmer. The restaurant was terrible. I ordered sallad and told the waitress specific that I am allergic to carrotts. But what was in the sallad? Carrots, and that is absolutely not ok. The personell where not organized. A mix of avoiding us and grabbing our...

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Helpful?
Thank Johan J
Laura M, meeting coordinator at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear Johan J, thank you for taking time to share this review. Every compliment and complaint are useful to improve our work and I wonder if you've contact the front office staff in order to inform them immediately about the problem with the air conditiong. For sure they could have helped you. About the restaurants feedbaks you've reported, I kindly...

Shanghai, China
Reviewed 11 February 2017 via mobile

If you need a good hot l close to malpensa terminals this is a good choice. Rooms are clean and spacious, hotel is well managed. Breakfast is ok. Parking is free of charge. 3 kilometers from Malpensa airport terminal 2.

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Thank Francesco P
Laura M, meeting coordinator at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear Francesco P, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Laura M.

Muscat
Reviewed 4 February 2017

I had an oral cofirmation from Jessica Ferrari of the Front Desk that my rate was inclusive of a complimentary breakfast. I had sent an email to get the same confirmed over the email. However, even after several telephonic follow-ups, Jessica did not reply to my email. Therefore, i went ahead and booked the rooms online to avoid any increase...

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Helpful?
Thank JineshGosar
IHGService, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Hi JineshGosar, Thank you for being an IHG Rewards Club member and for bringing this to our attention. I am sorry to read about the issues you had with your current reservation and for the disappointments you had with the customer service delivered. I regret the inconvenience this may have caused. I would like to follow-up on this, thus, I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Welcome to Crowne Plaza Milan-Malpensa Airport, an upscale 4 star superior hotel located just 2 minutes away from Milan Malpensa International Airport. Take advantage of our complimentary shuttle running to/from Terminal 1 on a scheduled basis and Terminal 2 on request. Alternatively, the airport offers a 24hr free shuttle service between the two Terminals with a bus stop just 500m from the hotel. Choose one of our contemporary and elegant rooms and stay connected with your family and colleagues using Wireless and Wired internet connection. If you need to work while dining either in our bar or restaurant, Wi-Fi connection will be on us! Treat yourself to a mouth watering Italian meal in our restaurant La Brughiera , recently awarded the Food & Beverage Excellence prize for 2008. The bar I Celti with its variety of snacks, healthy options and international drinks, represents the perfect place to do business or to enjoy moments of relax. After a tiring working day or before a long flight why not to unwind or exercise in our complimentary Health & Fitness Centre featuring cardio-fitness circuit, sauna and Turkish bath. Whether looking for a breakout room for interviews or a location for your next annual conference Crowne Plaza Milan-Malpensa Airport hotel boasts a modern conference centre equipped with the latest technology. Enjoy your stay with us! ... more   less 

Additional Information about Crowne Plaza Milan - Malpensa Airport

Address: Case Nuove Via Arturo Ferrarin 7, 21019 Somma Lombardo, Italy
Region: Italy > Lombardy > Province of Varese > Somma Lombardo
Price Range: $82 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Milan - Malpensa Airport 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Crowne Plaza Milan - Malpensa Airport Hotel Somma Lombardo
Crowne Plaza Somma Lombardo
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Milan - Malpensa Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best room in this hotel is one viewed from another hotel.”
 of 5 bubbles 200ChrisA, 21 Jan 2017 | Read review
“Refuse to be checked in here by an airline who have cancelled your flight.”
 of 5 bubbles Cadmium23, 17 Sep 2016 | Read review
“Views are industrial both sides so not important to specify particular side or floor.”
 of 5 bubbles ahpratt, 31 Aug 2016 | Read review
“Not sure about the rooms we were on the 1st floor facing the back of the hotel and it was extremely quiet.”
 of 5 bubbles Churchy43, 4 Jun 2016 | Read review
“Get the front, away from the building site at the back.”
 of 5 bubbles si258, 24 Mar 2016 | Read review
5 of 5