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Crowne Plaza Milan - Malpensa Airport

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705 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Milan - Malpensa Airport
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Showing 408: English reviews
Reviewed 13 January 2015

The hotel is comfortable and friendly. We had an early flight so we stayed in the Crown Plaza Milan. They have a shuttle and we could leave our car parked there for a small fee. It worked out great. :)

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Helpful?
1Thank Colette W
laurab1910, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear Colette, Thank you for sharing your feedback regarding your stay with us. We are happy you appreciated our location and our parking facilities convenient for you. This is very important for us. We hope to welcome you back soon. Best Regards, Guest Relation Service

Gainesville, Florida
Reviewed 11 January 2015

Decent hotel which seems fairly new but with very small rooms. I recently stayed at this hotel before leaving Milan after touring Lucca for four nights and five days. I had already spent one full day in Milan at another hotel. This hotel seemed new, and actually seemed liked this hotel is used by a lot of tourists mostly from...

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Helpful?
3Thank ASahni
Salvatore M, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear ASahni, thank you for sharing your review with us. We are glad you appreciate our buffet breakfast, same for all our guests, we serve a lot of great food and real cappuccino and caffè espresso as you mentioned. About our location, our hotel is nearby the airport, not be located in the middle of a city centre. But we...

Milan, Italy
Reviewed 1 January 2015

The Management, and every staff ,I came into contact with was well trained, very attentive to guest needs, people learn from them!!!! They listened then talked, always warmly greeted every guest, they went out of their way to help and accomodate all mine and my teams needs!!! BRAVO!!!! Five STAR SERVICE, KEEP IT UP GUYS!!!

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Thank Sunny P
Madrid, Spain
Reviewed 20 December 2014 via mobile

I have stayed in crowne plazas many times before and have always been very satisfied. Not so much this time. While the room was clean and very comfortable as usual, the food in the restaurant and the breakfast was very disappointing. The selection was very limited and everything was missing taste. The staff I would not call unfriendly but they...

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Helpful?
Thank Lukas K
IHGCare, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear Lukas K, Thank you for taking the time to complete a review on your stay. I am truly sorry to hear that the food served during your travel did not live up to your expectations. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem...

Reviewed 16 December 2014

Anytime you need a stay near Malpensa, this is the go-to place. Clean, modern, well kept and excellent value for the buck. Nice, big rooms with all the basic features.Great location near the airport and super friendly staff. Get this: I accidentally left my shaving kit, full of very expensive colognes, skincare and toiletries at the beginning of my family's...

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Thank JA1973
Madrid, Spain
Reviewed 12 December 2014

I've stayed here due to a cancellation of a flight by my airline, and I was accommodated for 2 nights. Check in was really busy since there were many cancellations at the airport that night. However the receptionists were nice and friendly. We were provided dinner after hours and everything went pretty smoothly. The rooms are nice and clean, quite...

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Thank Libredon
Ascot, United Kingdom
Reviewed 10 December 2014

Choose this hotel as it was close to Malpensa, as I arrived late, I took a taxi, and the taxi driver couldn't find the hotel, it's not so easy to find, I'd suggest printing off a map from the website Got there in the end, check in was easy, hotel is smart and modern, room was large and clean, and...

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Thank Ascot_Flyer
Reviewed 10 November 2014

very low price, consider the 4* hotels in Italy are very expensive, helpful staff and convenient for the airport cause of the shuttle bus. What we disliked is the fact that the heating couldn't be controlled from the room, but from the hotel, so the room was not so hot enough. All the other details were good enough.

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Helpful?
Thank Rania Z
Salvatore M, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear Rania Z, thank you very much for your kind review and we are very pleased to hear that you enjoyed your stay with us. We are sorry that the room was not, we kindly advise that from the room the guest is allowed to adjust the temperature by 2 degrees higher or lower from the set. The set can...

Rockville, Maryland
Reviewed 6 November 2014

We were glad to stay here given our early morning flight and would stay again for convenience. The bedding and bathrooms were all very clean. However, the rugs were stained which made me feel like I didn't want to step on the carpet. The first room we were given had a huge wet spot on the carpet near the bathroom...

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1Thank traveler41353
Salvatore M, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear Traveler41353, thank you for your feedback. We are very happy you enjoyed your stay with us and to know appreciated our room cleanliness, our hotel is famous for it. Moreover we kindly inform we are working to renovating the carpet in the rooms. We can see that you had a good experience at our restaurant as well, we offer...

Alpharetta, Georgia
Reviewed 15 October 2014

This is not the hotel we usually use for our last night in Italy. There are quite a few situated close to the airport and we decided to try this one because it was less expensive than the hotel we usually choose and it appeared to be a better option based on the location. Great staff at reception. Our room...

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Thank phat_dawg_21
Salvatore M, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear phat_dawg_21, thank you for taking time to share this review. We are happy to know appreciated the location of the hotel, we are just 1 km from Malpensa airport terminals that can easily reached with our shuttle service which runs on a scheduled basis and the ticket is € 3,00 per person one way during the day. We really...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Welcome to Crowne Plaza Milan-Malpensa Airport, an upscale 4 star superior hotel located just 2 minutes away from Milan Malpensa International Airport. Take advantage of our complimentary shuttle running to/from Terminal 1 on a scheduled basis and Terminal 2 on request. Alternatively, the airport offers a 24hr free shuttle service between the two Terminals with a bus stop just 500m from the hotel. Choose one of our contemporary and elegant rooms and stay connected with your family and colleagues using Wireless and Wired internet connection. If you need to work while dining either in our bar or restaurant, Wi-Fi connection will be on us! Treat yourself to a mouth watering Italian meal in our restaurant La Brughiera , recently awarded the Food & Beverage Excellence prize for 2008. The bar I Celti with its variety of snacks, healthy options and international drinks, represents the perfect place to do business or to enjoy moments of relax. After a tiring working day or before a long flight why not to unwind or exercise in our complimentary Health & Fitness Centre featuring cardio-fitness circuit, sauna and Turkish bath. Whether looking for a breakout room for interviews or a location for your next annual conference Crowne Plaza Milan-Malpensa Airport hotel boasts a modern conference centre equipped with the latest technology. Enjoy your stay with us! ... more   less 

Additional Information about Crowne Plaza Milan - Malpensa Airport

Address: Case Nuove Via Arturo Ferrarin 7, 21019 Somma Lombardo, Italy
Region: Italy > Lombardy > Province of Varese > Somma Lombardo
Price Range: $82 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Milan - Malpensa Airport 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Crowne Plaza Milan - Malpensa Airport Hotel Somma Lombardo
Crowne Plaza Somma Lombardo
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Milan - Malpensa Airport staff and other travellers.
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Questions? Get answers from Crowne Plaza Milan - Malpensa Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best room in this hotel is one viewed from another hotel.”
200ChrisA, 21 Jan 2017 | Read review
“Refuse to be checked in here by an airline who have cancelled your flight.”
Cadmium23, 17 Sep 2016 | Read review
“Views are industrial both sides so not important to specify particular side or floor.”
ahpratt, 31 Aug 2016 | Read review
“Not sure about the rooms we were on the 1st floor facing the back of the hotel and it was extremely quiet.”
Churchy43, 4 Jun 2016 | Read review
“Get the front, away from the building site at the back.”
si258, 24 Mar 2016 | Read review
5 of 5