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AC Baqueira Ski Resort, Autograph Collection

Certificate of Excellence
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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AC Baqueira Ski Resort, Autograph Collection
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141 Reviews from our TripAdvisor Community

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Showing 25: English reviews
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London, United Kingdom
Reviewed 14 March 2017

We loved the hotel and its spa. The room was comfortable and modern, the spa relaxing after a day in the snow. The location is ideal for the gondola ski lifts. The food in the restaurant was tasty and plentiful.

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Helpful?
Thank littleexplorer2017
ACBQ, Guest Relations Manager at AC Baqueira Ski Resort, Autograph Collection, responded to this review

Dear Littleexplorer2017 , Thank you for sharing your experience at the AC Baqueira Ski Resort, Autograph Collection through TripAdvisor. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to...

Kuwait
Reviewed 14 February 2017

Everything was great! The staff were very welcoming and helpful. Most of them spoke English (A minor percentage didn't). The breakfast could be better and thats the only reason I didn't give them a five star I would've preferred diversity especially that I stayed for 6 days. The rooms were so comfortable, and the duplex suite was just beautiful.

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Helpful?
Thank Fatima J
ACBQ, Guest Relations Manager at AC Baqueira Ski Resort, Autograph Collection, responded to this review

Dear Fatima J, Thank you for sharing your experience at the AC Baqueira Ski Resort, Autograph Collection through TripAdvisor. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to...

Lima,
Reviewed 13 January 2017 via mobile

I have enjoyed my stay at the hotel, personnel were very friendly, a couple of exceptions when they are talking about them and forget the client is waiting, but the bar people and the spa people were very attending They need urgently a concierge to satisfy customers with siempre things such as buying the snow chains for the cars Food...

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Helpful?
Thank Guillermo V
ACBQ, Guest Relations Manager at AC Baqueira Ski Resort, Autograph Collection, responded to this review

Dear Guillermo V, Thank you for sharing your experience at the AC Baqueira Ski Resort, Autograph Collection. Our daily goal is always to reach the expectations of our customers through our service making your stay a unique experience. We regret to read in your comments that we have not been able to meet all your expectations. I would like to...

Reviewed 8 January 2017 via mobile

We had such a great time in this place. The staff is wonderful! Very kind and amiable every time we approached them. English speaking level was very good. The hotel is located right above the sky lift with convenient lockers for all your equipment. They are also connected to the sky school (Cuylas). We had the best sky Instructors we...

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Helpful?
Thank Carolkurtz
ACBQ, Guest Relations Manager at AC Baqueira Ski Resort, Autograph Collection, responded to this review

Dear Carolkurtz, Thank you for sharing your experience at the AC Baqueira Ski Resort, Autograph Collection. As a valued customer we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to...

New York City, New York
Reviewed 2 April 2016

This hotel could be pleasant . Location is close to the skilift and the design of the rooms is fine BUT the service is the worst I have ever ever seen in an hotel . The employees at the reception desk are rude and agressive . The housekeeping people are intrusive despite a " do not disturb " sign ....

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Helpful?
1Thank philcaperso
ACBQ, General Manager at AC Baqueira Ski Resort, Autograph Collection, responded to this review

Dear Philcaperso, Thank you for taking the time to share your opinion in regards to your recent stay at the AC Baqueira Ski Resort, Autograph Collection. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not having reached...

Guatemala City, Guatemala
Reviewed 21 March 2016

The location is perfect, walking from you hotel at the foot of the ski slopes is priceless. Sober atmosphere, very comfortable rooms with very good beds to rest after a long day of exercise. Quiet launch and a well located terrace. The breakfast is very complete and excellent quality. Very good care of its employees and especially easily for handling...

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Helpful?
1Thank Claudiabaktu
ACBQ, Director General at AC Baqueira Ski Resort, Autograph Collection, responded to this review

Dear Claudiabaktu, We want, first of all, to thank you for choosing us while your stay in Baqueira as well as your comments at TripAdvisor. We really appreciate your positive comments about your experience in our Property. Our main aim is to improve our service in daily basis making your stay a unique experience at the Valley. Hope we can...

London, United Kingdom
Reviewed 9 March 2016 via mobile

Lots of positives during our stay: friendly staff, great location, nice rooms, good spa (a bit small if too many people). We liked the breakfast, the convenience of the ski room and the proximity of the ski lifts. On the other hand, the view is not great, especially if you are on the lower floors. The restaurant is average and...

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Helpful?
Thank phguyot
ACBQ, Director General at AC Baqueira Ski Resort, Autograph Collection, responded to this review

Dear phguyot, Thank you for the time taken sharing your comment with us and also for choosing us while your stay in Baqueira. We are happy to know that your stay in us was satisfactory and we achieved your expectations. We will share your comments with all our staff, which has the daily commitment about improving our service in daily...

London, United Kingdom
Reviewed 1 March 2016

We were excited about staying at this hotel but ended up underwhelmed and disappointed – it was certainly not a 5 star luxury hotel by any stretch of imagination, a 4 star at best. Service was extremely poor and far from a "can do" attitude one would expect in a hotel charging €360 + taxes a night for a standard...

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Helpful?
Thank Massiuno123
ACBQ, Director General at AC Baqueira Ski Resort, Autograph Collection, responded to this review

Dear Massiano123, First and foremost I would like to thank you for your time reviewing us on TripAdvisor and also for choosing us while your stay in Baqueira. I want to apologize sincerely about your impression / experience about our Property during your stay with us. Our staff have the commitment about improving our daily basis service given to our...

Reviewed 7 February 2016 via mobile

Restaurant was understaffed on a Saturday. There was no maître. Took ages for the staff to replenish drinks, take away plates, bring the check etc. 50% of the plates were ok, the others regular. Waitress had a bad cold and was sniffing 10 times while taking our order. Not her fault, but she shouldn't have been working. All we could...

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Helpful?
Thank Bastian M
ACBQ, Director General at AC Baqueira Ski Resort, Autograph Collection, responded to this review

Dear Bastian M, First of all I would like you to thank you for choosing us while your stay in Baqueira and also for share your experiences with us. We want to apologize for all the inconveniences caused during your stay at our Property. Our main daily aim is to achieve our guest expectations and trying to make your time...

Iowa City, Iowa
Reviewed 31 January 2016

I cannot say enough good things about this hotel. The staff is extremely friendly and helpful. The room: We booked a single room, but we were upgraded to a two-story suite. It was very clean and updated. I will note that there is no bathroom privacy. This was not an issue for us, but there is no separation between the...

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Helpful?
1Thank Laura H
ACBQ, General Manager at AC Baqueira Ski Resort, Autograph Collection, responded to this review

Dear Laura H, First of all I qould like to thank you for your wonderful review of your stay with us. I would like to thank you for your time and for choose our Property during your time in Baqueira. We hope you also enjoyed your ski time during your stay. Again, we want to thank you for your comments,...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Ski-In / Ski-Out
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting

Additional Information about AC Baqueira Ski Resort, Autograph Collection

Address: Avda. Perimetral, s/n | Urb. Val de Ruda - Nucleo 1500, 25598 Baqueira, Spain (Formerly AC Hotel Baqueira by Marriott)
Region: Spain > Catalonia > Province of Lleida > Val d'Aran > Baqueira
Hotel Class:5 star — AC Baqueira Ski Resort, Autograph Collection 5*
Number of rooms: 100
Reservation Options:
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Hotel Style:
#1 Green Hotel in Baqueira
#4 Ski-In / Ski-Out Hotel in Baqueira
#6 Spa Hotel in Baqueira
#7 Luxury Hotel in Baqueira
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Questions & Answers

Here's what travellers have asked, with answers from AC Baqueira Ski Resort, Autograph Collection staff and other travellers.
1 question
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Questions? Get answers from AC Baqueira Ski Resort, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose another hotel”
philcaperso, 2 Apr 2016 | Read review
“Make sure you have big windows that open, or you will not be able to sleep.”
jgordon24d, 10 Jan 2015 | Read review
“Go for an upgrade to one of the better rooms, much better design”
HarleyL588, 5 Jan 2015 | Read review
“Stayed at 5th floor. No specific recommendations. Probably lower floors are noisier. Decent mountain view at my floor.”
msv19650916, 9 Mar 2014 | Read review
“Stay elsewhere in Baqueira - this should be great but its not. If you do stay - do anything to NOT have a duplex room where the sound proofing is non existent.”
DepDawg, 18 Feb 2012 | Read review
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Prices are for 1 room, 2 adults
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