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Been going to lux-marr for years, was there in may and going back in October. The staff are all fantastic and super friendly, especially Ruxandra at breakfast who always remembers us and gives a fabulous welcome.breakfast is always recommended. Also been with my sisters couple...More
Response from Roxana-ElenaGps, Gerente at Apartahotel Lux MarResponded 3 weeks ago
Dear Karen and John,
Thank you very much for choosing us again over the years. We greatly value your trust and confidence and sincerely appreciate your loyalty to our hotel
We are all glad you enjoyed your last stay with us and it will be...More
We stayed at this apartment, hotel. We had a studio, the best selection we had ever made. It had everything we needed. The view was espectacular. Everything excided ours expectations. U can can get everywhere within walking distance, the beach, stores, downtown, restaurants,clubs, u name...More
Thank Nancy C
Response from Roxana-ElenaGps, Gerente at Apartahotel Lux MarResponded 8 July 2018
Thank you for your excellent review shared on Tripadvisor.
We are pleased we could satisfy you during your time with us, highlighting your studio with everything you needed, its view, hotel location and the service from our team. We are also glad to...More
This is an awful hotel. Checked in today for a couple of days at the end of our holiday and it is horrible. Dark and smelly, rooms stink of smoke, curtains falling off and lift out of order. Only clean thing is the bathroom.
Response from Roxana-ElenaGps, Gerente at Apartahotel Lux MarResponded 13 June 2018
We deeply regret we could not meet your needs during your stay with us and we would like to apologize if we could not reach your expectations.
Your opinion is very important to us, that is why we recommend to let reception (24...More
Stayed here for 3 nights end of April/ start of May.
Location was good to the beach and not too far from a selection of restaurants.
Check-in and check out was efficient and staff were pleasant and happy to help.
Our room was very clean...More
Response from Roxana-ElenaGps, Gerente at Apartahotel Lux MarResponded 6 May 2018
Thank you very much for your good review shared on Tripadvisor.
On the behalf of all the hotel staff, we are deeply pleased to see we could meet your needs during your stay with good location, cleanliness and quietness. It is also very...More
We arrived here a day late after a cancelled flight due to the French strikes. The hotel is join with the one next door and they share reception etc and although friendly the reception at night is not very welcoming.
Up to our room and...More
Thank James T
Response from Roxana-ElenaGps, Gerente at Apartahotel Lux MarResponded 16 December 2017
Thank you very much for sharing your complete review with all Tripadvisor users.
We take into very serious your feedback and we deeply regret the bad experience you had during your stay with us and would like to apologize for it. Our best...More