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#10 of 70 hotels in Gili Trawangan
Location
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Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Skip over to Hotel Vila Ombak, where over 200 meters of sandy beach, beautiful gardens, two restaurants, a rejuvenating day spa, and a pool with captivating views, combine to create an unforgettable holiday experience on Gili Trawangan Island. Immerse yourself the natural beauty, and personalized service, and create memories that will last a lifetime. Hotel Vila Ombak is located just at the end of the island’s city center, close to the hustle, bustle, and action of this little thriving island. The crown jewel of Hotel Vila Ombak is its organic-shaped pool, offering breathtaking views of the ocean and Lomboks’ Mount Rinjani. The pool is a fun and refreshing place for a cooling dip and refreshing cocktails from the poolside bar. Immerse yourself in the crystalline waters of our 200m beach, unwind on sun loungers, and just enjoy the sun, sea, and sand. Hotel Vila Ombak offers a variety of different room types for different people – singles, couples, honeymooners, families, or groups of friends are all welcome.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Park View
Languages Spoken
English, Malay
Location
JL. Gili Trawangan, Pemenang, West Nusa Tenggara 83355 Indonesia
Hotel Vila Ombak
2,595 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Hotel Vila Ombak has garnered appreciation for its strategic location near beaches and local attractions, making it a hit with guests seeking convenience. While opinions on value are split, with some questioning the cost versus quality, the variety of amenities and activities generally receive positive remarks.
Visitors relish the tranquil, family-friendly atmosphere, although a few have pointed out that certain furnishings could use a refresh. Commendations are frequent for the hotel's cleanliness and the professional service provided by staff, despite occasional service hiccups and dated aspects of the rooms.
Location
Convenient
Atmosphere
Serene
Rooms
Comfortable
Value
Expensive
Cleanliness
Pristine
Service
Friendly
Amenities
Well-appointed
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Staying in a hut is such a cool travel experience! It was kind of like glamping-benefits of being in nature paired with the comforts of home. The day bed was a good place to relax during the hot afternoons or watch a rainstorm. We were lucky enough to have a room further back in the resort, away from the road, which was great because we weren’t into late night partying. There were plenty of families at this resort, and it had more of a beach vacation vibe rather than a backpackers party vibe, at least in January.
Note that the traditional hut is not handicap accessible (the bathroom is down the stairs) and might be harder for people who have issues going up and down stairs. The outdoor shower is really nice to start the day with or shower under the stars.
The breakfast included with some packages is ok, but for other meals I’d suggest trying out the variety of restaurants and stands minutes away from the resort for high quality but cheap local dishes and seafood. If you feel like adventuring into the center of the island to see more of the local vibe and get better deals for clothes, SIM cards, supplies, and souvenirs, make sure you cover up and do not wear just your bathing suit. Bring bug spray because they can be as much of a problem inside as outside!
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from vilaombak, Executive Assistant Manager at Hotel Vila Ombak
Responded 13 Jan 2020
Dear Teenabeana, Sunny greeting from Hotel Vila Ombak Thank you for sharing your recent experience on Trip Advisor. I feel so delighted to read that our esteemed guest sharing a detail description of the resort which and that you enjoyed your time with us. It is very much appreciated as it will be a valuable information for our future guest to decide their place for vacation. Once again thank you and look forward to welcome you back on your next visit to the resort. With my best regards, Adam Malik Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I travelled around Bali and the surrounding islands in June 2019. This was my favourite place from all places I stayed at. The rooms are very interestingly designed with a rainfall shower and very spacious bathroom. The bathroom had a permanent opening to the outside but when I was there, we didn't have a mosquito issue. I can see how that might be a problem during other times though. I also liked the beach chairs we had outside of our room entrance (2nd floor). It made the entire space we had seem even larger.
The breakfast buffet could be a little bit bigger with more variety, but it was sufficient. You can find cold and warm dishes with some Western and some Indonesian options.
The pools are nice as well. There is a hidden one in the back and one in the front with a waterfall and a bridge connecting the main building to the bungalow area. Both pools have a bar - try the fresh coconut!
To get around the island, you can rent a bike from the hotel for 50,000 IDR. The hotel is very close to the night market and other bars and restaurants, but far enough away so you're not disturbed by party folks ;-)
I also booked the snorkelling activity, which I recommend. They take you to the statues, turtle point and gili air. We saw a few turtles and the guides make sure you get to see at least one before the group leaves. They also constantly check on you to make sure you are ok - this is actually something worth mentioning as the current at the statues was really strong and tired a few people. Snorkelling equipment and towels were provided by the staff.
Another excellent service is the spa. This was my favourite spa that I visited in Bali. The prices are cheap for Europeans although more expensive than the street shops (which I tried once. It was a sketchy experience and I would neither recommend nor repeat that.) I tried the Balinese massage and the Ayurvedic massage at the hotel spa and both were amazing. The spa is also open until 11pm so you can easily go for a massage after dinner.
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Date of stay: June 2019
Location
Service
Sleep Quality
Room Tip:I highly recommend the top level rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from vilaombak, Executive Assistant Manager at Hotel Vila Ombak
Responded 5 Jan 2020
Dear BookphilicScientist, Sunny Greetings from Hotel Vila Ombak.. Thank you very much for your generous compliments and for taking the time to share your holiday experience. We are much honored to have received such a positive review and it has been a pleasure to have you as our guest. Your comment will be shared to the team and we hope that we will have the pleasure to welcome you back to Hotel Vila Ombak, Gili Trawangan in the not too distant future again. Sincerely, Adam Malik Executive Assistant Manager
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The staff were very pleasant, apart from the grumpy man who checked us in.
It was a very hot day when we arrived and perhaps we weren't perky after the 1.5 hour drive from Seminyak followed by the 2.5 hour boat ride from Padang Bai and the absolute melee at the port when all the people are leaving and arriving at the same time.
However our room could not have been further away from the main reception, in fact it was so far away that I couldn't join the free wifi from our room. And it was a hell of a journey back to the reception, in the heat...
The restaurant food was adequate but nobody was in charge in the mornings for the breakfast service and nobody knew where anything was, or replaced anything when it ran out. It just requires somebody to take on the role to make it work more smoothly.
I probably wouldn't return to Gili Trawangan anyway - we only went for a family wedding - but if I did I certainly wouldn't stay at Vila Ombak.
I should add that the cleanliness of the rooms was very poor and despite having booked the room for 2 people, we only got 1 cup for tea, 1 glass for water and 1 water bottle provided. I had to ask twice for these things and there was no hairdryer, and when that finally arrived it was dirty too. I mean, how difficult is it to wipe down a hairdryer - I ended up doing with my own wet wipes that I travel with...
The fridge door was absolutely putrid and I decided to open it each time with a tissue, and all the towels we had in the room were frayed and old. Once again, not hard to get new towels or clean down a fridge, where food is stored!
The bathroom doesn't have any windows, rather just bricks in the wall with some openings in them (perhaps I should have studied the previous images in reviews a bit better before booking) and despite the room and the bathroom being very spacious they only provided a tiny little cupboard (akin to a broom closet) for clothes to be put in for 2 people. Plus there was a safe in the bottom of this cupboard so you couldn't even hang anything longer than a shirt as it has to drape across the safe.
Overall it wasn't satisfactory and they don't take customer needs into their practices, and the hotel needs some sort of make over or just a better manager perhaps.
We cut our stay short by 2 nights and needless to say, I really don't recommend staying here at all.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from I Gusti Ngurah Arya Wirawan, General Manager at Hotel Vila Ombak
Responded 7 Aug 2023
Dear Thepurplegirls, Thank you for your valuable feedback and for taking the time to post comments about your experience with us on TripAdvisor.com I deeply regret your disappointing experience during your stay at our hotel. We never intended to leave you feeling dissatisfied. To hear about the challenges you faced during your stay, especially with the shortfalls that happened for the room has left us truly disheartened. Rest assured, I have personally addressed your concerns with the relevant department heads, and we are committed to making the necessary improvements based on your feedback. Your input is invaluable in helping us fine-tune our services and product offerings. We view these experiences as opportunities for growth and learning. Your observations will undoubtedly guide us toward enhancing our guests' satisfaction. We greatly appreciate your understanding and hope to welcome you back for a more seamless and enjoyable stay in the future. Best regards, I Gusti Ngurah Arya Wirawan, General Manager
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This was excellent median level accommodation on the island, very convenient to all cafes, restaurants, beach/boats. The staff were amazing, we felt like family & they made our stay so very memorable. We will definitely be back!! All facilities very clean & well kept, the grounds were beautiful. All types of accommodation to suit couples, families & groups. Stunning pools, with many activities. Their own restaurant could not be faulted. Entertainment some nights & special nights for meals on the beach.
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Date of stay: March 2020
Value
Location
Service
Room Tip:Accommodation near board walk & pool a little noise, than facilities at rear of resort. But...
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My second time at vila ombak and it did not disappoint. the best thing about this place, (apart from the perfect location, incredible food and amazing services) is really the staff. they go above and beyond to get you what you need. one of us got sick and we couldn't check out. The staff managed to let us keep our room for one more night for a cheaper price, organised our ferry time changes and contacted our next hotel to inform them we will be a day late. All staff checked in on us, were consistently polite and did their best to help any way they could. Also, nothing beats the BBQ buffet on the beach, its one of the most gorgeous dinners in the world. Special mention to staff Safwan and Novri who took such warm, kind care of us.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from I Gusti Ngurah Arya Wirawan, General Manager at Hotel Vila Ombak
Responded 3 Jul 2023
Dear Nooshonk, Thank you so much for your incredible review! We are thrilled to hear that your second stay at Vila Ombak lived up to your expectations. We greatly appreciate your kind words about our perfect location, incredible food, and amazing services. However, we are especially grateful for your recognition of our dedicated staff. We are glad that we could accommodate your situation when one of you fell ill and assist with the necessary arrangements for your ferry and next hotel. It warms our hearts to know that our staff consistently checked in on you, remained polite, and did their best to assist in any way possible. We agree that We're also delighted that our beachfront BBQ buffet is a unique and stunning dining experience. We will make sure to pass on your special mention to Safwan and Novri, who provided you with warm and kind care. Thank you once again for your kind words, and we hope to welcome you back for a third visit in the future! Best regards, I Gusti Ngurah Arya Wirawan, General Manager
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Hotels is a few mins walk from the pier and close to everything, as you leave to the right of the hotel nightlife and to the left sunsets and sunrise. Stayed here from 1st to 5th October 22. Beautiful Hotel set in amazing Tropical Paradise Gardens. Room was fantastic very clean, with a very large bathroom and large comfortable bed. Also a large patio to relax on. The veranda had a lovely table and two chairs, I asked for two sun loungers for the patio and the hotel obliged delivering them at no extra charge for the duration of our stay. Extremely helpful & kind staff, gorgeous breakfast. Most notably Sapwan was great, very helpful and chatty, always went out of his way to chat and say hi, even across the pool. Pool area was gorgeous with a pool bar you could swim to and sit in the pool while drinking alcoholic or non alcohol cocktails or bintang beers. Great poolside menu and restaurant. The hotel have a restaurant at the beach also across from the hotel. We did the cooking class at the hotel with the chef who has worked there 20 years, which was excellent and would highly recommend. Chef is just gorgeous lovely friendly man. Thank you for a great experience! Inexpensive food and drinks at the hotel. At the hotel I had 2 massages and a mermaid body scrub which was amazing and would highly recommend for a 1/4 of the price I would pay in Ireland and much better massage. Sunrise and sunsets a must at Gili T.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My boyfriend and I would love to give Hotel Villa Ombak ten stars if we could. They exceeded our expectations with service and hotel accommodations.
We spent the weekend in their pool villa and had a great time. They provided two bikes and plenty of water. We enjoyed the morning buffet and the night time movies on the beach. We got to see the movie, “The Beach” on the beach. The room was constantly maintained with fresh towels and the bathroom and fresh towels by the pool. They also refreshed our water by the bedside at night time.
The room was very spacious clean and exactly as stated. The private pool was especially a nice touch and came in handily with the hot weather conditions. The hotel is a short walk from the drop off dock and very close to all the night time action. We enjoyed every moment of our stay.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from vilaombak, Executive Assistant Manager at Hotel Vila Ombak
Responded 20 Jan 2020
Dear travelbuddy2020 Sunny greeting from Hotel Vila Ombak It is an honor to read such a terrific review and the positive points you mentioned upon the morning buffet breakfast, the Cinema, hotel facilities and most importantly the service we offered. Certainly, your positive feedback will be shared with the entire team to motivate them to continuously deliver our Vila Ombak signature service from the heart. Thank you very much for sharing such a beautiful review on Trip Advisor and we are all looking forward to welcoming you back for another unforgettable moment with us at Vila Ombak – Gili Trawangan. With my best regards, Adam Malik Executive Assistant Manager
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All employees have a friendly, helpfull, a strategic hotel at gilitrawangan island Have a clean rooms, good breakfast, and have romantic dinner facilities. Perfect place. I will come back to gilitrawangan and stay at the villa ombak hotel
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from vilaombak, Executive Assistant Manager at Hotel Vila Ombak
Responded 2 Mar 2020
Dear windynl19, Sunny Greetings from Hotel Vila Ombak.. Thank you very much for your generous compliments and for taking the time to share your holiday experience. We are much honored to have received such a positive review and it has been a pleasure to have you as our guest. Your comment will be shared to the team and we hope that we will have the pleasure to welcome you back to Hotel Vila Ombak, Gili Trawangan in the not too distant future again. Sincerely, Adam Malik Executive Assistant Manager
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We did not stay at the Villa, but one night walking past we were invited in to the beachfront bar to enjoy their happy hour. We were enticed in by Novri. She is a beautiful soul,so welcoming and just draws you into her happy world. They were facing tough times due to Covid19 as the govt had just stopped all travellers from mainland Bali going to the islands. It worked for us. Admittedly we were the only customers, but Novri went out of her way to ensure we had a great evening. It is probably the only ocean view bar/restaurant that doesn’t setup for meals on the beach so we thought we would move on. Novri went out of her way and set us up a special table on the beach. The food was great, the cocktails even better, and the service by Novri and one other staff (I wish I had his name) was brilliant. We had such a fun night with them and they definitely made it memorable. So much so that we returned for dinner the following night. Try their beef sliders - yummo. I shared it with my friend with some fries. Plenty for dinner. Novri was the attraction to this place. We had such a long chat with her and given the circumstances she remained positive and upbeat. I wish them all the best of luck in the upcoming months. It will be very tough for them and I hope they see their way through. We didnt have time to say goodbye to her as our airline was suddenly grounded and we had to leave the island a day early to make alternative arrangements. So thanks Novri for a great couple of days. Hope your boss realises what a gem you are 😀😀
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Date of stay: March 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Worst experience in bali. Terrible room service. When i asked for fresh towels the housekeeping told me that he cant give me fresh towels coz the cost of washing clothes is very high, “do u know how much is the drycleaning cost here?”. Asked for blanket for kids having paid for the kids but they just provided the empty blanket cover that too after asking multiple times.. very rudely told no. Housekeeping person “marco” said on phone that u have paid for 3 adults and not children so u will not get towels for kids. Its better to stay in a cheap lodge than this. Restaurant staff is non responsive and rude too. They donot understand english or pretend to not understanding it, my recommendation is that donot come here
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Date of stay: June 2024Trip type: Travelled as a couple
Room Tip:Avoid coming here to not spoil your holidays
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from I Gusti Ngurah Arya Wirawan, Manajer Umum at Hotel Vila Ombak
Responded 20 Jun 2024
Dear Anujm, We deeply regret that your experience did not meet your expectations and apologize for the issues you encountered during your stay. We take your concerns very seriously and are addressing them with our team to ensure such situations do not occur in the future. We sincerely apologize for the inconvenience caused by our housekeeping services and the unacceptable behavior you described. This is not reflective of our standards, and we are taking immediate corrective actions, including retraining our staff to ensure they provide the highest level of service to all our guests. Regarding the towels and blankets, it is our policy to provide sufficient amenities for all registered guests, including children. We will review our procedures to ensure that such misunderstandings do not happen again. We are also sorry to hear about your negative experience with our restaurant staff. Clear communication and courteous service are fundamental, and we will ensure our team is better equipped to serve all our guests effectively. We understand your disappointment and appreciate your honest feedback. While we cannot change your experience, we hope you might consider giving us another opportunity in the future to provide you with a stay that meets your expectations. Thank you once again for your valuable feedback. Best regards, I Gusti Ngurah Arya Wirawan, General Manager
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Hi,
We have one daybed (155x185 cm) in 1st bedroom in Akoya Two Bedroom Pool Villa. Please visit our website or contact us via email for more details.
Thank you.
It is very cheap to book a taxi on Bali. We booked for a 1/2 day, and I think the price was about 25 euro.
The adress is Gili Trawangan, Lomborg, Gili Trawangan according to our Travel agency. There are several hotels with the name Ombak.
Happy holiday
Best is that you book transfer from hotel itself. They will arrange pick up from the airport and then take you further for speed boat transfer. Villa Ombak got their own speed boat. You will enjoy that. From airport to the harbour on the way also you will like as it’s amazing route.
You can choose Lumbung Hut or Deluxe Family Bungalow. Placed at the backside kf the property and Both of them have direct sky view.
Deluxe Ombak & All Villa Type are semi out door, they are placed at backside of the property but have a roof.
There are more places to choose from in the Gili Trawangan area.
PRICE RANGE
S$73 - S$145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vila ombak hotel, vila ombak gili trawangan
LOCATION
IndonesiaWest Nusa TenggaraLombokPemenangGili IslandsGili Trawangan
NUMBER OF ROOMS
148
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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